Cochrane, Ab Customer service supervisor Jobs – 28 Openings This Week

Manager, Executive Office & Projects
Bow Valley Credit Union —Cochrane, AB
- From $95,000 a year
- Full-time
- Customer service
- Microsoft Office
- Travel
- Disability insurance
- Dental care
Quick apply
Sales Manager - Northland Volkswagen
AutoCanada Inc. —Calgary, AB
- $150,000–$250,000 a year
- Immediate opening
- CRM software
- Sales
- Budgeting
Quick apply
Sales Manager - Crowfoot Hyundai
AutoCanada Inc. —Calgary, AB
- Immediate opening
- CRM software
- Management
- Sales
Quick apply
4d
Internet Sales Manager
BMW Royal Oak —Calgary, AB
- Weekends as needed
- CRM software
- Sales
- Customer service
- Dental care
Quick apply
Cash & Events Manager
Community Natural Foods —Calgary, AB
- Full-time
- Customer service
- Organizational skills
- Computer skills
Assistant Manager-SoftMoc CrossIron Mills
SoftMoc —Rocky View County, AB
- $17.50–$18.00 an hour
- Full-time
- Sales
- Customer service
- English
- Store discount
- Disability insurance
Quick apply
5d
Assistant Front Store Manager, Hourly Full Time Evening
Shoppers Drug Mart / Pharmaprix —Cochrane, AB
- Full-time
- Inventory management
- Retail management
- Communication skills
7d
Sales Manager
Cochrane Toyota —Cochrane, AB
- Full-time
- CRM software
- Sales
- Inventory management
Quick apply
13d
Membership and Communications Manager
Silver Springs Golf and Country Club —Calgary, AB
- Weekends as needed
- Microsoft Office
- In-person
- Communication skills
- Paid time off
- Flexible schedule
Quick apply
11d
Lead Sales Associate - Part-Time
Tommy Hilfiger —Rocky View County, AB
- Part-time
- Communication skills
- Designated paid holidays
- Dental care
F&I Manager
BMW Royal Oak —Calgary, AB
- Full-time
- Dental care
Quick apply
7d
Nike - Sales Lead - Market Mall
Retailors NA Limited Partnership —Calgary, AB
- Weekends as needed
- Sales
- Customer service
- Microsoft Office
Quick apply
10d
Store Supervisor - Wine and Beyond Sage Hill
Wine and Beyond —Calgary, AB
- Full-time
- Supervising experience
- Communication skills
Quick apply
Sales & Finance Manager
Kamloops Mazda —Canada
- $42,000–$200,000 a year
- Full-time
- Sales
- In-person
- Communication skills
Quick apply
Area Sales Manager - Calgary
Bidadoo Inc —Canada
- $80,000–$100,000 a year
- Full-time
- Remote
- Sales
- Presentation skills
- Computer skills
Quick apply
Supervisor, Bus Garage Operations
Metrolinx —Canada
- $93,798 a year
- Full-time
- Microsoft Word
- Schematics
- Word processing
Regional Facility Manager - West
Metrolinx —Canada
- $140,764 a year
- Full-time
- Maintenance
- Project management
- Presentation skills
- Employee assistance program
6d
Regional Facility Manager - East
Metrolinx —Canada
- $140,764 a year
- Full-time
- Maintenance
- Project management
- Presentation skills
- Employee assistance program
6d

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Manager, Executive Office & Projects

Bow Valley Credit Union -
Cochrane, AB

Quick apply

Job details

Permanent | Full-time
From $95,000 a year

Qualifications

Customer service
Post-secondary education
Filing
Microsoft Office
Financial services
Business
Communication skills
Time management
Office experience

Full job description

ABOUT THE ROLE

The Manager, Executive Office & Projects serves as an execution partner to the Chief Executive Officer (“CEO”), Senior Leadership Team (“SLT”) and the Board of Directors (“BOD”). Operating at the intersection of strategy, governance, and operations, this role ensures organizational priorities are translated into action and effectively executed.

The position leads the administration of executive and board governance, coordinates enterprise initiatives, and facilitates cross-functional collaboration to advance Bow Valley Credit Union's strategic objectives. Through proactive planning, sound judgment, and exceptional relationship management, the incumbent enhances executive effectiveness, supports organizational alignment, and drives accountability for key initiatives.

WHAT YOU'LL DO

Executive Office Support

Provide executive administrative support to the CEO and SLT, including calendar management, correspondence, travel coordination, and meeting preparation
Support the development, coordination, and execution of executive and organizational priorities
Translate strategic objectives into actionable plans, ensuring clear ownership, timelines, and accountability
Coordinate and monitor follow-up activities arising from executive discussions and decisions
Prepare executive briefings, presentations, reports, and correspondence for internal and external audiences
Foster communication and alignment between the Executive Leadership Team and organizational stakeholders
Exercise discretion and independent judgment when managing sensitive and confidential matters

Governance & Board Administration

Lead the administration of Board of Directors and sub-committees’ activities
Serve as a primary point of contact and liaison between the CEO and Board Chair, responding to Board member inquiries professionally and with appropriate confidentiality
Develop and coordinate Board and Committee annual calendars and work plans.
Prepare, review, and distribute agendas, Board packages, and supporting materials.
Attend Board and Committee meetings and prepare accurate minutes, action summaries, and follow-up documentation.
Maintain governance records and documentation in accordance with regulatory requirements and organizational standards.
Coordinate Board orientation, education, and governance activities.
Support the planning and execution of the Annual General Meeting (AGM).

Strategic Projects & Initiatives

Develop comprehensive project plans for strategic initiatives, including key objectives, milestones, timelines, accountable parties, communication plans and budget considerations; utilize Gantt charts and other project management tools to maintain visibility and momentum across concurrent priorities
Facilitate cross-functional working groups and meetings to advance organizational priorities, including documenting decisions, milestones and follow-up on assigned tasks and deliverables
Support strategic planning activities and implementation of organizational initiatives
Track project outcomes and prepare updates for executives and the Board, as required

Executive Communication & Organizational Effectiveness

Prepare executive communications, presentations, speeches, and organizational updates
Maintain organized filing systems for board governance documents, executive correspondence, and project records
Support communication and change management activities related to strategic initiatives
Coordinate executive meetings, retreats, and planning sessions
Document decisions and maintain action registers arising from executive meetings
Promote collaboration and information sharing across departments and branch locations

Decision-Making Authority

This role exercises independent judgment and decision-making within established policies, governance frameworks, and delegated authority. The position is expected to operate effectively across all levels of the organization to:

Prioritize and coordinate executive and Board activities
Take initiative while knowing when to seek direction
Manage sensitive information with a high degree of confidentiality and discretion

WHAT WE'RE LOOKING FOR

Education, Experience & Qualifications

Post-secondary education in Business Administration, Commerce, Communications, Public Administration, Project Management, or a related discipline.
Project management certification or formal project management training is considered an asset.
Governance-related education or training is considered an asset.
Minimum 5 years of progressively responsible experience supporting senior executives, leading projects, or coordinating enterprise initiatives
Demonstrated experience working directly with executive teams and Board of Directors
Experience leading cross-functional projects involving multiple stakeholders and competing priorities.
Experience preparing Board materials, minutes, and governance documentation.
Experience within a financial institution, cooperative, or other regulated environment is considered an asset

Skills & Competencies

Executive Communication: Exceptional written and verbal communication skills, with the ability to produce polished Board materials, briefings, and correspondence with accuracy and professionalism
Governance Acumen: Sound understanding of Board and committee administration, including agenda preparation, minutes, and regulatory recordkeeping
Strategic Thinking: Strong ability to translate organizational priorities into actionable plans, manage competing demands, and maintain momentum across concurrent initiatives
Organizational Excellence: Outstanding prioritization and planning skills, with meticulous attention to detail across document preparation, records management, and executive follow-through
Discretion & Judgment: High degree of professionalism when handling sensitive executive, governance, and organizational information; knows when to act independently and when to escalate
Relationship Building: Proven ability to build credibility and work effectively across all levels of the organization, from frontline staff to senior executives and Board members
Tech Proficiency: Advanced proficiency with Microsoft Office and business productivity tools, including project management frameworks and communication platforms
Adaptability & Initiative: Thrives in a dynamic environment with shifting priorities; proactive, solutions-oriented, and comfortable managing ambiguity

Working at Bow Valley Credit Union

Bow Valley Credit Union has been serving the Bow Valley corridor since 1953 - a member-owned co-operative built on the belief that financial services should work for people, not shareholders. That founding purpose still shapes everything we do.

As a co-operative, we operate by seven core principles: open and voluntary membership, democratic member control, member economic participation, autonomy and independence, education and training, co-operation among co-operatives, and genuine commitment to community. These aren't just words on a wall - they guide how we make decisions, support our team, and serve our members every day.

The Details

On-site at a BVCU Location
Monday - Friday, 8:30 a.m. to 5:00 p.m. (37.5 hours per week)
Occasional evening attendance and periodic travel may be required to support Board meetings and other activities and special events
Must be bondable; satisfactory criminal and credit checks required
Legal authorization to work in Canada on a full-time basis
Online applications only

We welcome applications from all backgrounds. Only candidates selected for an interview will be contacted.

Note: This description provides an overview of the position and is not exhaustive. Responsibilities may evolve at the discretion of Bow Valley Credit Union.

Job Types: Full-time, Permanent

Pay: From $95,000.00 per year

Benefits:

Casual dress
Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
Paid time off
RRSP match
Vision care

Experience:

Customer service: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

customer service supervisor jobs in cochrane, ab

Manager, Executive Office & Projects

Sales Manager - Northland Volkswagen

Sales Manager - Crowfoot Hyundai

Internet Sales Manager

Cash & Events Manager

Assistant Manager-SoftMoc CrossIron Mills

Assistant Front Store Manager, Hourly Full Time Evening

Sales Manager

Membership and Communications Manager

Lead Sales Associate - Part-Time

F&I Manager

Nike - Sales Lead - Market Mall

Store Supervisor - Wine and Beyond Sage Hill

Sales & Finance Manager

Area Sales Manager - Calgary

Supervisor, Bus Garage Operations

Regional Facility Manager - West

Regional Facility Manager - East

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