Cochrane Ab Visitor experience specialist Jobs – 2 Openings This Week

Visitor Experience Specialist
Explore Cochrane (Cochrane Tourism Association) —Cochrane, AB
- $18 an hour
- Seasonal
- Hospitality
- Customer service
- In-person
- Mileage reimbursement
Quick apply

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Visitor Experience Specialist
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Visitor Experience Specialist

Explore Cochrane (Cochrane Tourism Association)
Cochrane, AB

Quick apply

Job details

Seasonal
$18 an hour

Qualifications

Hospitality
Class 5 Licence
Customer service
Data collection
Communication skills
Time management

Full job description

Job Summary

The Visitor Experience Specialist is a seasonal, frontline tourism role focused on delivering mobile visitor services throughout the Cochrane region during the summer tourism season. Working as part of a two-person team, this position supports visitors at events, attractions, and high-traffic locations by providing tourism information, local recommendations, and a welcoming visitor experience. The role combines customer service, storytelling, event logistics, and tourism data collection in a fast-paced outdoor environment.

Responsibilities

Greet visitors and provide tourism information, maps, guides, and recommendations
Share knowledge of local attractions, businesses, events, and hidden gems throughout the region
Support mobile visitor services at festivals, markets, events, and high-traffic visitor locations
Set up, transport, maintain, and tear down mobile visitor service equipment, including tents and signage
Collect visitor statistics and tourism trend information using tracking logs
Promote local businesses, restaurants, attractions, and experiences
Work collaboratively with volunteers, community partners, and fellow staff members
Represent the organization professionally while working independently in the field

Skills

Strong verbal communication and customer service skills
Outgoing and approachable personality with confidence speaking to the public
Ability to work effectively as part of a team
Strong time-management and reliability in a remote work environment
Attention to detail and accuracy in data collection and reporting
Knowledge of the Cochrane area, local businesses, and attractions is considered an asset
Previous experience in tourism, hospitality, retail, or customer service is preferred but not required
Willingness to learn event setup, logistics, and mobile operations

Requirements

Must be between 15 and 30 years of age at the start of employment (Canada Summer Jobs eligibility requirement)
Valid Class 5 Driver’s License and access to a reliable vehicle
Ability to lift up to 30 lbs and work outdoors for extended periods

To apply

Instead of a traditional cover letter, applicants are asked to submit a short response (250 words or less) describing:

Their favourite hidden gem in the Cochrane area
Why they would recommend it to visitors
Why they are a good fit for the role

Pay: $18.00 per hour

Benefits:

Mileage reimbursement

Application question(s):

As this is a grant-funded position, applications must be 15 - 30 years of age

Work Location: In person

Quick apply

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Visitor Experience Specialist

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