Oak View Group:
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.
Position Summary:
A Runner supports seamless restaurant and/or suite operations by acting as the key link between front-of-house and back-of-house teams. They deliver food and beverage orders quickly and accurately, communicate priorities and special requests to kitchen staff, and ensure each table’s orders are organized and correct. This role maintains high service standards through quality checks, monitoring stock and cleanliness in service areas, and resolving any order issues efficiently. The runner contributes to a smooth, guest‑focused dining experience while assisting bartenders, servers, and management as needed.
This role pays an hourly rate of $17.60-$19.00 CAD
Benefits for part-time roles: Pension matching
This position will remain open until October 9, 2026.
About the Venue:
The Tribute Communities Centre is Durham Region’s premier sports and live entertainment facility and is managed by Oak View Group. The Tribute Communities Centre is home to the Oshawa Generals of the Ontario Hockey League and the Oshawa FireWolves of the National Lacrosse League and hosts a myriad of events, including concerts, circuses, ice skating, and family shows.
Responsibilities:
- Assist bartenders and servers by delivering food and beverage orders to customers' tables rapidly and accurately.
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Act as the contact point between Front of the House and Back of the House staff.
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Communicate food orders to kitchen staff while paying attention to priorities and special requests and food allergies.
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Maintain orders according to each table and food ticket.
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Ensure flawless service and quality assurance.
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Monitor stock levels and cleanliness of service and prep areas.
- Resolve order discrepancies quickly and effectively.
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Perform other related duties as assigned by supervisors and managers.
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Maintains comprehensive knowledge of the restaurant menu.
Qualifications:
- 1 year of experience working in a similar setting.
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Physical ability to carry plates and trays continuously during the shift.
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Strong understanding and practical knowledge of restaurant business principles and service etiquette.
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Smart Serve Certification.
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An aptitude for identifying and assessing details.
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Exceptional interpersonal and communication skills.
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Proven to perform well under pressure; manage multiple priorities simultaneously.
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Work in compliance with the provisions of the Occupational Health & Safety Act.
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An ongoing awareness and responsiveness to client satisfaction.
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Available to work evenings, weekends, and holidays as required.
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Work collaboratively with the entire F&B team to ensure consistency and standardization of department requirements.
Strengthened by our Differences. United to Make a Difference:
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
