Concord On Volunteer Jobs – 179 Openings This Week

IT Client Account Manager
IFDS Group —Toronto, ON
- $81,000–$102,000 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Employee assistance program
10h
Senior Business Systems Consultant
IFDS Group —Toronto, ON
- $105,000–$132,000 a year
- Hybrid work
- Writing skills
- Analysis skills
- Bachelor's
- Employee assistance program
6d
Volunteer Strategist
Runnymede Healthcare Centre —Toronto, ON
- $45.43–$53.15 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Dental care
- Employee assistance program
Quick apply
Monitoring and Evaluation Advisor - Volunteer in Benin, French
Cuso International —Ontario
- From $800 a month
- Temporary
- Spanish
- Research
- Project management
- Relocation assistance
- Employee assistance program
4d
Business Development Advisor - Volunteer in Honduras (Spanish)
Cuso International —Greater Toronto Area, ON
- From $1,000 a month
- Temporary
- Spanish
- Research
- Business development
- Relocation assistance
- Employee assistance program
7d
Placement Specialist/Coach
The Career Foundation —Toronto, ON
- $57,000 a year
- Weekends as needed
- Hybrid work
- Microsoft Powerpoint
- Bilingual
- Microsoft Word
- Wellness program
- Dental care
Quick apply
Placement Specialist/Coach
The Career Foundation —Toronto, ON
- $57,000 a year
- Weekends as needed
- Hybrid work
- Microsoft Powerpoint
- Bilingual
- Microsoft Word
- Wellness program
- Dental care
Quick apply
12d
Mobile Product Designer
Tangerine Bank —Toronto, ON
- Hybrid work
- Communication skills
10d
Volunteer - AdvantAge Ontario
AdvantAge Ontario —Concord, ON
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
7d
Volunteer Services Coordinator
Humber River Health —Greater Toronto Area, ON
- $29.80–$37.27 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
7d
Event Volunteer
Brand Guruz —Toronto, ON
- $17.20 an hour
- Temporary
- Customer service
- Public speaking
- No experience needed
Quick apply
Summer Camp Volunteer
CodeSky —Richmond Hill, ON
- From $0.01 an hour
- Computer Science
- High school diploma or GED
- Working with children
- Flexible schedule
Quick apply
Summer and Fall Internships
B.E.S.T. —Toronto, ON
- Up to $0.32 an hour
- Temporary
- Hybrid work
- High school diploma or GED
- Supervising experience
- Project management
- Commuter benefits
- Flexible schedule
Quick apply
Medical Back Office Secretary (Volunteer)
Wilderman Medical Clinic —Thornhill, ON
- Bachelor's
- EMR systems
- In-person
Quick apply
Junior Camp Facilitator (Volunteer Position)
The Wellness Studio by Cicco Aroma Inc. —Vaughan, ON
- Part-time
- Childcare
- CPR Certification
- Working with children
Quick apply
8d
Volunteer Grant Writer
Purpose Youth Ministries —Toronto, ON
- Up to $0.01 a year
- Part-time
- Remote
- Bilingual
- Writing skills
- English
Quick apply
Marketing Assistant (Volunteer)
Brand Guruz —Maple, ON
- $1 an hour
- In-person
- Internship / Co-op
- Marketing
Quick apply
Volunteer Camp Counselor / French Language Activity Assistant
Beelingual French —Toronto, ON
- $17.20–$29.87 an hour
- Part-time
- Bilingual
- Childcare
- Working with children
Quick apply
Youth Volunteer
Purpose Youth Ministries —Mississauga, ON
- $0.01 a year
- Hybrid work
- Public speaking
- English
- Supervising experience
- Profit sharing
Quick apply
Volunteer MEDICAL REHAB
Caspian Rehab —Markham, ON
- Part-time
- Medical office experience
- Administrative experience
- Front desk
Quick apply

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IT Client Account Manager

IFDS Group -
Toronto, ON

Apply Now

Job details

Permanent
$81,000–$102,000 a year
10 hours ago

Qualifications

Microsoft Powerpoint
Microsoft Excel
Post-secondary education
Visio
Microsoft Office
Negotiation

Full job description

IT Client Account Manager
Permanent
Department: International Account Management

30 Adelaide Str, East
Toronto, Ontario, M5C 3G9
Canada
Number of Positions: 1

Who we are

With its global headquarters in Toronto, Canada, International Financial Data Services (IFDS) is a world-leading provider of outsourcing and technology solutions to the financial services industry. IFDS services over 240 financial organizations around the world, providing solutions to a wide range of global asset managers, wealth managers, banks, and insurance companies. The IFDS enterprise supports more than 17 million accounts with AUA of approximately CAD $4 trillion. IFDS Canada is a 50/50 joint ventures between Boston-based State Street Corporation, one of the world’s leading providers of financial services to institutional investors, and Connecticut-based SS&C Technologies, a global provider of investment and financial software-enabled services and software for the global financial services and healthcare industries.

Imagine yourself at IFDS

Come experience a community like no other at International Financial Data Services (IFDS). We offer work opportunities driven by a passion for creating market leading financial solutions, and a culture that nurtures collaboration, accountability, diversity & inclusion, and continuous learning. We’ll provide you with opportunities to develop your career. From ongoing training and development programs to experiences working with our global financial services partners, you’ll be able to realize your full potential.

Role Overview

The IT Client Account Manager – International - Is responsible for providing leadership and mentoring to the Client Account Management team. They also act as a liaison between the client, business operations and IT to investigate client specific issues, and questions. Consulting could include sales support, new product configuration support, client onboarding, training and any other client JAD discussions. Ability to communicate concisely and directly with C-Suite roles, internally and on client’s side.

Role Responsibilities

Plan and execute client requirements in collaboration with all internal and external clients to oversee the delivery of superior customer service in alignment with the client’s strategic goals
Interacts directly with business partners, developing and maintaining a strong on-going relationship; always looking for opportunities to improve client satisfaction and experience
Interacts directly and indirectly with business operations, clients and regulatory, statutory and industry standards bodies to understand and document business requirements for client consumption
Actively participate in the development and discussion of operational enhancements to improve the client experience
Oversee the implementation of new processes, policies and special initiatives to enhance and support business needs

Incident Management

Acts as a first-time resolution team member through ticket and analysis
Manage Communications to Europe Senior Management of Severity 1 and 2 Tickets
Maintain logs to track issues and long term actions/solutions, aging tickets and Problem Tickets
Trend Analysis
Works closely with Business Operations and IT organization, always ensuring client expectations are being met
Provide guidance and support on HLE and SOW requests on occasion

Project Management

Manage small projects deemed to be less than 20 days effort by the Project Management team
Fund Mergers/Rollovers/Conversions
Functionality Activation
Simple and Complex Fund launches and other fund initiatives
Co-ordinate and Manage Pre-Release Fixes and Enhancements
Business Analysis as required
Provide UAT Support as needed
When required, assists in developing test strategy, plans and test cases
Works with the business to educate them on IFDS products and capabilities, conduct demonstrations and provide product training as required
Works closely with IT to complete various technical documentation initiatives
Coordinates client requests, to ensure delivery is in accordance with client expectations
Acts as backup for Relationship Manager and Director

Key Contacts

Reporting directly to the Director of International Client Services, this role also collaborates with other members of the team, internal stakeholders and external partners/clients.

Minimum Qualifications

Solid knowledge of financial mutual fund record keeping systems and transfer agency operations
Strong knowledge of the mutual fund industry
Post-secondary education in a related discipline
Minimum 3 years’ experience in the financial service industry in a client facing role
Demonstrated proficiency in communicating complex business solutions with internal stakeholders or clients
Solid technical knowledge of IFDS applications (including iFast Web, NSCC etc.)
Extensive experience working with IFDS tools and clients (understands the full picture)
Strong Change Management capability (ADKAR)
Able to handle or lead (as appropriate)complex projects major changes
Strong interpersonal/negotiation skills and ability to influence others
Able to present/discuss solutions at a high level to existing and potential clients
Highly analytical with a very high degree of attention to detail
Strong research / information gathering / analytical and problem-solving skills - takes a logical approach to analyzing problems. Systematically researches information and explores alternatives to solve problems.
High level of competency with MS suite, including but not limited to; Excel, Visio, Word, Powerpoint.
IFIC Operations and Procedures course (asset)
Working knowledge with International client base, European regulations (CSSF, CBI) would be an asset

AODA Statement

IFDS Canada encourages applications from all qualified individuals. Applicants with disabilities may notify us of any accommodation needed to support your participation in the recruitment process. We wish to thank all applicants for their interest and effort in applying. Please be aware that only candidates selected for interviews will be contacted for this position.

Salary Range

Pay Range (CAD $): 81,000 -102,000

The above reflects an industry-benchmarked target compensation range. The salary offered may vary based upon the candidate’s skills and experience, job-related knowledge, and other specific business needs.

IFDS Provides:

Total Rewards: IFDS offers a comprehensive, competitive compensation & benefits package
Work-Life Balance: IFDS offers a hybrid work environment with our office located in the downtown core within walking distance to Union Station and the PATH
Professional Development: IFDS offers continuous learning opportunities, leadership development & training programs
Inclusive Culture: Our inclusive work environment supports equity and values diversity
Wellness Programs: Access to a variety of wellness initiatives, mental health support, and employee assistance programs
Community Engagement: Participate in volunteer opportunities and give back to our community through our various social care programs

Apply Now

Refine Your Search

volunteer jobs in concord on

IT Client Account Manager

Senior Business Systems Consultant

Volunteer Strategist

Monitoring and Evaluation Advisor - Volunteer in Benin, French

Business Development Advisor - Volunteer in Honduras (Spanish)

Placement Specialist/Coach

Placement Specialist/Coach

Mobile Product Designer

Volunteer - AdvantAge Ontario

Volunteer Services Coordinator

Event Volunteer

Summer Camp Volunteer

Summer and Fall Internships

Medical Back Office Secretary (Volunteer)

Junior Camp Facilitator (Volunteer Position)

Volunteer Grant Writer

Marketing Assistant (Volunteer)

Volunteer Camp Counselor / French Language Activity Assistant

Youth Volunteer

Volunteer MEDICAL REHAB

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