UpAuto is looking for a Service Advisor!
Our 6 Brands / Our Communities:
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Honda / Hanover & Stratford Ontario
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Subaru / Stratford Ontario
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Gm / St. Marys & Ingersoll Ontario
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Volkswagen / Hanover Ontario
The Service Advisor is responsible for guiding the customer through the maintenance scheduling process and repair of their vehicle. Our company is looking for a customer-centric individual who is passionate about building relationships with our customers.
Job Duties:
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Work with customers to understand their needs.
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Work with customers to answer questions or concerns.
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Ensure that customer vehicles are adequately cared for and keep the customer updated on the progress of their repairs.
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Complete a follow-up to ensure that customers have no additional questions about the repair of their vehicle.
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Additional duties assigned.
Successful Candidates Possess:
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Ability to work in a team and possesses strong interpersonal skills with an upbeat and engaging attitude.
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Excellent listening skills.
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Ability to problem solve and high attention to detail.
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Loves a fast pace environment.
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Computer skills and understanding of technology.
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Experience with PBS software is considered an asset.
Why Work for UpAuto Group:
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A competitive benefits and compensation plan.
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A leadership team that believes personal growth, mentorship, ongoing training and support.
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UpAuto is a purpose-built business that focuses on driving growth and performance improvement at each dealership to benefit all stakeholders.
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A culture of inclusivity where every individual's unique perspective is valued and respected.
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We embrace a customer-centric culture, where every decision and action is guided by our commitment to providing exceptional service.
Position Status Disclosure:
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This posting is for an existing position vacancy within the SERVICE Department.
Job Details:
This compensation encompasses base salary and vacation pay as required under Ontario Regulation 476/24 made under the Employment Standards Act, 2000.
We are committed to providing accessible employment practices in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during any stage of the recruitment process, please let us know.
The UpAuto Group is committed to providing equal employment opportunities to all individuals, regardless of their race, colour, religion, sex, gender identity, sexual orientation, national origin, disability, age, or any other characteristic protected by applicable law. We value diversity and believe that a diverse workforce enhances our ability to innovate, serve our customers, and create a more inclusive and dynamic workplace. We strive to create a work environment that promotes fairness, equity, and respect for all employees and applicants. Our commitment to equal opportunity employment is reflected in every aspect of our employment practices, including recruitment, hiring, training, promotion, compensation, benefits, and disciplinary actions.
Artificial Intelligence (AI) Disclosure:
No artificial intelligence (AI) tools are used in the assessment, screening, or selection of candidates for this role.
Employment may be conditional upon completion of standard background checks, where applicable.
We do thank all applicants in advance, but only those selected for an interview will be contacted.
Thank you for your interest!
