edmonton, ab client services Jobs – 4055 Openings This Week

Manager, client relations and Risk Management
The Good Samaritan Society —Edmonton, AB
- $81,267–$112,892 a year
- Full-time
- Microsoft Office
- Bachelor's
- Organizational skills
- Employee assistance program
Quick apply
Customer Service Representative
MTE Logistix —Edmonton, AB
- From $21 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Inventory management
- Disability insurance
- Dental care
9d
Remote Technical Support Representative - Work from Home (Canada)
Teleperformance —Alberta
- $19.50 an hour
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Work from home
Quick apply
2d
Client Relationship Specialist - Casual
ATB Financial —Sherwood Park, AB
- $17–$19 an hour
- Part-time
- Sales
- Customer service
- Caregiving
- Flexible schedule
Quick apply
2d
Work-at-Home Contact Centre Associate
The Sydney Call Centre —Alberta
- Remote
- Customer service
- High school diploma or GED
- In-person
- Designated paid holidays
- Life insurance
Work From Home Inbound Contact Centre Agent
The Sydney Call Centre —Alberta
- Remote
- Sales
- Customer service
- High school diploma or GED
- Designated paid holidays
- Work from home
Family Worker
Crossroads Family Services —Edmonton, AB
- $21–$24 an hour
- Microsoft Word
- Writing skills
- Working with children
- Dental care
Quick apply
Client Account Associate
Edmonton Marketing Solutions Incorporated —Edmonton, AB
- $3,800–$5,200 a month
- Full-time
- Sales
- Marketing
- Customer service
Quick apply
5d
Senior Surveyor
LN Land Development Technologies —Edmonton, AB
- $40–$50 an hour
- Overtime
- Analysis skills
- First Aid Certification
- Computer skills
6d
Commissioning Lead
The Good Samaritan Society —Edmonton, AB
- $102,734.50–$130,154.33 a year
- Temporary
- Nursing
- Writing skills
- Project management
- Employee assistance program
Quick apply
Legal Assistant
Personal Injury Law Firm —Edmonton, AB
- $22–$28 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Dental care
- Paid time off
Quick apply
Dietitian
Yellowhead Tribal Council —Edmonton, AB
- $45.00–$65.88 an hour
- Full-time
- Google Suite
- Microsoft Office
- Bachelor's
Quick apply
1d
Deposit Administrator, Brokered Deposits
Peace Hills Trust Company —Edmonton, AB
- $40,200–$57,200 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Wellness program
- Disability insurance
Quick apply
14d
Massage Therapist
MVMT Physio & Chiro —St. Albert, AB
- $50,000–$90,000 a year
- Full-time
- High school diploma or GED
Quick apply
Travel Consultant (Corporate and Leisure)
Maritime Travel —Edmonton, AB
- $46,000–$52,000 a year
- Full-time
- Hospitality
- Sales
- Customer service
- Disability insurance
- Dental care
Quick apply
Photography Guide / Trip Leader
Backcountry Journeys —Alberta
- $25.50 an hour
- Full-time
- Writing skills
- Public speaking
- Hotel
Licensed Physiotherapist Contractor
Lifemax OT Services Inc —Alberta
- $50–$70 an hour
- Temporary
- Travel
- In-person
- Mileage reimbursement
- Commuter benefits
Quick apply
310T/310J Mobile Trailer Mechanic (Independent Contractor)
Trailcon Leasing Inc. —Edmonton, AB
- $36 an hour
- Temporary
- Heavy lifting
- Mechanic experience
- Maintenance
Quick apply
Construction Survey Party Chief
Challenger Geomatics —Edmonton, AB
- Full-time
- First Aid Certification
- Travel
- Construction
- Dental care
Quick apply
Corporate Commercial Associate Lawyer
KPM Staffing —Edmonton, AB
- In-person
- Communication skills
Quick apply
12d

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client services jobs near edmonton, ab

Manager, client relations and Risk Management

The Good Samaritan Society -
Edmonton, AB

Quick apply

Job details

Permanent | Full-time
$81,267–$112,892 a year

Qualifications

Microsoft Office
Bachelor's
Organizational skills
Business continuity planning
Business
Communication skills
Time management

Full job description

As the largest not-for-profit provider of seniors’ care in Alberta and British Columbia, The Good Samaritan Society and Good Samaritan Canada (together, Good Samaritan) have been providing exceptional care and support since 1949. We are faith-based, not-for-profit organizations committed to creating safe, comfortable communities where individuals experience caring, belonging, and purpose.

Reporting to the VP and Chief Quality Officer (CQO) the Manager Client Relations and Risk Management is the initial point of contact for patient/family/staff who contact client relations. This position acts in accordance with the Mission, Vision and Values, demonstrating a professional, respectful, compassionate demeanor.
Client Relations role provides residents/clients, their caregivers, staff and other healthcare partners' assistance and support when raising and handling issues and concerns. This position manages the complaint intake and event management process according to current policies and standards and serves as a proactive resource/conduit for concern and complaint resolution.

The position serves as a central resource for information concerning resident’/clients rights and responsibilities and facilitates communication of the issues to the appropriate internal staff member, ensuring a timely and complete follow up. The primary goal of the Coordinator Client Relations is to ensure that resident/client receive the best possible customer service while upholding the organizations, vision, mission, values and purpose

This role works in a highly confidential setting which has a high profile with both external and internal customers. The Coordinator Client Relations is required to become familiar with and utilize the Good Samaritan Policies and Procedures and relevant legislation such as: Health Information Act, Freedom of Information and Protection of Privacy Act

The Manager, Client Relations and Risk Management is accountable for risk management registrar and compliance, including the development and management of Business Continuity requirements within Good Samaritan.

The Manager is responsible for risk management and business continuity functions to enhance and protect organizational value by providing stakeholders with risk-based, objective and reliable information. This is accomplished by bringing a systematic, disciplined approach to evaluate and improve the effectiveness of risk management, control, and governance processes.

This role provides oversight of the enterprise risk management framework and works closely with senior leadership to ensure that the Good Samaritan’s approach to integrated risk management is sound, relevant and effective.
Educational and other Qualifications

A university undergraduate degree in health related discipline related field is required
Business continuity management certification is an asset
Risk management certification or education is an asset

Work Experience

Minimum 2 years’ experience in a health care environment, preferably in continuing care or seniors health.
Member in good standing with the applicable governing professional regulatory body
Experience in business continuity management best practices, protocols and standards preferred

Knowledge, Skills, and Abilities

Has excellent attention to detail, and exceptional listening skills.
Has excellent attention to detail, and exceptional listening skills.
Ability to work independently using sound judgement to evaluate and prioritize concerns
Ability to manage multiple concerns/situations within tight deadlines; excellent time management and organizational skills
Ability to work in a stressful, active area and deal with frequent interruptions.
Must handle all contacts with tact and diplomacy and excellent communication skills.
Must be flexible and adaptable to change.
Knowledge of relevant legislation pertaining to resident/client care and health information
Knowledge of resident/client rights and responsibilities as supported in policy, and customer service principles
Knowledge of Accreditation Canada and other provincial/ regional heatlh authority regulatory standards
Proficiency in data analysis and statistical trending
Knowledge of Good Samaritan operations, quality, risk, and performance management principles
Self-motivated, able to work independently and within a team
Demonstrated knowledge and commitment to continuous quality improvement
Demonstrated ability to handle confidential information with discretion and professionalism
Working knowledge of MS Office suite

Good Samaritan is committed to upholding the values of diversity, equity, inclusion, and reconciliation in the workplace at all levels of the organization, as well as in the delivery of our services. We encourage applications from people of all backgrounds including, but not limited to, Indigenous peoples, racialized groups, people with disabilities, and people from the 2SLGBTQ+ community.

Job Types: Full-time, Permanent

Pay: $81,267.00-$112,892.00 per year

Benefits:

Company events
Company pension
Employee assistance program
Extended health care
On-site gym
On-site parking

Ability to commute/relocate:

Edmonton, AB T6C 4G8: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

Member in good standing of applicable professional regulatory body?
Are you legally entitled to work in Canada?

Education:

Bachelor's Degree (preferred)

Experience:

health care environment: 2 years (preferred)

Licence/Certification:

Risk management certificate (preferred)
Business Continuity management certificate (preferred)

Work Location: In person

Quick apply

Refine Your Search

client services jobs in edmonton, ab

Manager, client relations and Risk Management

Customer Service Representative

Remote Technical Support Representative - Work from Home (Canada)

Client Relationship Specialist - Casual

Work-at-Home Contact Centre Associate

Work From Home Inbound Contact Centre Agent

Family Worker

Client Account Associate

Senior Surveyor

Commissioning Lead

Legal Assistant

Dietitian

Deposit Administrator, Brokered Deposits

Massage Therapist

Travel Consultant (Corporate and Leisure)

Photography Guide / Trip Leader

Licensed Physiotherapist Contractor

310T/310J Mobile Trailer Mechanic (Independent Contractor)

Construction Survey Party Chief

Corporate Commercial Associate Lawyer

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