Edmonton, Ab Pet care specialist Jobs – 11 Openings This Week

Client Service Representative (Veterinary Receptionist)
Pulse Veterinary Specialists & Emergency —Sherwood Park, AB
- Full-time
- Customer service
- Front desk
- Communication skills
- Dental care
- Paid time off
Quick apply
Veterinary Technologist Assistant (TA) – Internal Medicine
Pulse Veterinary Specialists & Emergency —Sherwood Park, AB
- Full-time
- Customer service
- Communication skills
- Time management
- Dental care
- Paid time off
Quick apply
4d
Veterinary Technologist Assistant - Surgery
Pulse Veterinary Specialists & Emergency —Sherwood Park, AB
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Time management
Quick apply
Registered Veterinary Technologist - Emergency Services
Pulse Veterinary Specialists & Emergency —Sherwood Park, AB
- Full-time
- Organizational skills
- Communication skills
- Time management
- Profit sharing
- Tuition reimbursement
Quick apply
Veterinary Specialist, Criticalist, Guardian Veterinary Centre
VCA Animal Hospitals —Edmonton, AB
- Full-time
- Leadership
- Communication skills
- Dental care
- Tuition reimbursement
Registered Veterinary Technologist - Neurology
Pulse Veterinary Specialists & Emergency —Sherwood Park, AB
- Full-time
- Organizational skills
- Communication skills
- Time management
- Tuition reimbursement
Quick apply
Registered Veterinary Technologist - Surgery
Pulse Veterinary Specialists & Emergency —Sherwood Park, AB
- Full-time
- Organizational skills
- Communication skills
- Time management
- Tuition reimbursement
Quick apply
Neurologist, Guardian Veterinary Centre
VCA Animal Hospitals —Edmonton, AB
- Full-time
- Tuition reimbursement
- Employee assistance program
Oncologist, Guardian Veterinary Centre
VCA Animal Hospitals —Edmonton, AB
- Full-time
- Dental care
Surgeon, Guardian Veterinary Centre
VCA Animal Hospitals —Edmonton, AB
- Full-time
- Communication skills
- Tuition reimbursement
- Employee assistance program
Emergency Veterinarian
Pulse Veterinary Specialists & Emergency —Sherwood Park, AB
- Full-time
- Communication skills
- Time management
- Tuition reimbursement
Quick apply

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Veterinary Technologist Assistant (TA) – Internal Medicine
Pulse Veterinary Specialists & Emergency —Sherwood Park, AB
This role assists with patient handling, diagnostics, treatments, procedures, and the day-to-day operations of the department while ensuring a compassionate and…
Quick apply
4d

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Emergency Veterinarian, 404 Veterinary Emergency and Referral Hospital (Signing Bonus)
VCA Canada Animal Hospitals —Newmarket, ON
Previous emergency experience is preferred and completion of an internship program is an asset. VCA Academy Mentorship Program, a six-month tailored mentorship…
$160,000–$220,000 a year
4d
Lab Technician
KMH Cardiology Centres Inc. —Toronto, ON
Coordinate patient care throughout their appointment, including checking patients in, preparing and escorting them to examination rooms, preparing examination…
From $24 an hour
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pet care specialist jobs near edmonton, ab

Client Service Representative (Veterinary Receptionist)

Pulse Veterinary Specialists & Emergency -
Sherwood Park, AB

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Job details

Full-time

Qualifications

Customer service
Post-secondary education
Front desk
Communication skills
Time management

Full job description

Client Service Representative (CSR) – Full Time

At Pulse Veterinary Specialists & Emergency, we believe exceptional patient care starts with exceptional people. We are looking for a motivated, compassionate, and team-oriented Client Service Representative to join our growing Client Services team.

As the first point of contact for pet owners, you will play a vital role in creating a welcoming, compassionate, and supportive experience for clients during some of the most emotional moments of their pets' lives. Whether comforting a worried family during an emergency, coordinating the patient journey from admission to discharge, or providing clear communication throughout their visit, our Client Service Representatives are an integral part of the Pulse team and the exceptional care we provide.

If you thrive in a fast-paced environment, enjoy collaborating with experienced emergency veterinarians and specialists, and are passionate about delivering outstanding customer service, we would love to hear from you.

Position Summary

The Client Service Representative serves as the face and voice of Pulse Veterinary Specialists & Emergency and is a valued member of our Client Care team. Reporting to the Head of Client Services, this role plays a key part in creating exceptional experiences for our clients and patients by providing compassionate support, clear communication, and outstanding service. As an integral member of the team, the Client Service Representative works alongside all hospital departments to help deliver a welcoming, supportive, and seamless experience from arrival through discharge.

The ideal candidate is someone who values a supportive team culture, communicates with empathy and professionalism, and takes pride in contributing to the success of a leading veterinary hospital.

Duties and Responsibilities

Deliver exceptional client service with warmth, empathy, and professionalism.
Welcome patients and their owners upon arrival.
Respond to emergency presentations and assist with triage communication.
Answer and direct incoming telephone calls.
Manage email correspondence and client inquiries.
Maintain accurate client and patient records in our practice management software.
Prepare estimates, invoices, and process payments.
Admit and discharge patients.
Support families during end-of-life care with compassion and sensitivity.
Partner with leadership to help resolve client concerns in a timely and professional manner.
Follow hospital SOPs and safety protocols to support smooth daily operations.
Maintain the cleanliness, organization, and presentation of all front-of-house areas, including reception, waiting areas, and exam rooms, ensuring they remain client-ready at all times.
Collaborate with all departments to ensure seamless patient and client care.
Contribute to a positive, respectful, and team-focused workplace culture.

Qualifications

The Education and Experience

Minimum one year of customer service or front desk experience preferred.
Experience in a medical, veterinary, or hospitality environment is considered an asset.
Post-secondary education is considered an asset.

Knowledge, Skills and Abilities

Exceptional customer service and interpersonal skills.
Strong verbal and written communication abilities.
Excellent active listening and problem-solving skills.
Ability to communicate difficult or sensitive information with professionalism and empathy.
Calm, adaptable, and resilient in a busy emergency environment.
Strong organizational and time management skills with the ability to prioritize and multitask.
Ability to work independently while thriving as part of a collaborative team.
A positive attitude, willingness to learn, and commitment to continuous improvement.
Passion for delivering an outstanding client experience.

Company Benefits

Pulse employees receive:

Competitive compensation
Comprehensive health and dental benefits
Paid vacation and personal time off
Uniform allowance
Generous personal pet discounts
Employee Assistance Program (EAP)
Continuing education and professional development opportunities
Career advancement opportunities across the VetStrategy network
A collaborative and supportive team environment
The opportunity to work alongside board-certified specialists and experienced emergency professionals

Make a Difference Every Day

At Pulse Veterinary Specialists & Emergency, you'll do more than answer phones and schedule appointments - you'll be a trusted resource for pet owners, a valued member of a collaborative healthcare team, and an important part of every patient's journey.

If you're looking for a rewarding career where you can grow professionally while making a meaningful impact every day, we'd love to meet you.

Join our team and experience the difference of working at Pulse Veterinary Specialists & Emergency.

We thank all applicants for their interest. Only those selected for an interview will be contacted.

https://jobs.dayforcehcm.com/en-US/vetstrategy/VSClinicStaffLocum/jo

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Refine Your Search

pet care specialist jobs in edmonton, ab

Client Service Representative (Veterinary Receptionist)

Veterinary Technologist Assistant (TA) – Internal Medicine

Veterinary Technologist Assistant - Surgery

Registered Veterinary Technologist - Emergency Services

Veterinary Specialist, Criticalist, Guardian Veterinary Centre

Registered Veterinary Technologist - Neurology

Registered Veterinary Technologist - Surgery

Neurologist, Guardian Veterinary Centre

Oncologist, Guardian Veterinary Centre

Surgeon, Guardian Veterinary Centre

Emergency Veterinarian

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