Job Number: 55633
The Safe Mobility section is seeking collaborative and adaptable administrative professionals to join our team as Safe Mobility Clerks. Rather than supporting specific programs, you will act as a general administrative resource for the entire section, working within a rotational pool to ensure continuous operational coverage and consistent service delivery.
This role is vital to powering our day-to-day operations and provides an excellent opportunity to gain broad exposure to the diverse administrative workflows that keep our city moving safely. If you are a detail-oriented professional who thrives in a collaborative, high-volume environment, we encourage you to apply.
What will you do?
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Public Inquiry Management: Manage high-volume intake and routing of 311s and other inquiries, ensuring accurate and timely responses for engagement participants and community partners.
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People & Assets Coordination: Support staff onboarding/offboarding, coordinate OH&S documentation, track training requirements, manage seating plans, and oversee office equipment and supply inventories.
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Financial Administration: Complete corporate credit card purchases, reconcile invoices, and provide general financial support, including processing purchase requisitions.
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Leadership Support: Provide calendar and scheduling support to Senior Leadership, create meeting agendas, draft minutes, and maintain section records to ensure corporate compliance.
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Dynamic Collaboration: Cross-train with peer clerks to provide absence coverage and eliminate administrative bottlenecks across the section.
Qualifications:
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High School Diploma, including business subjects with an emphasis on general office practices, OR completion of an office administration certificate
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Two (2) years of progressively responsible related administrative experience
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Ability to handle sensitive information with discretion and maintain confidentiality
Assets:
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Previous experience supporting a high-volume public inquiry desk
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Experience with specialized municipal software such as POSSE or SAP
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Demonstrated ability to navigate complex administrative workflows and provide coverage for multiple functional desks
Skills required for success:
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Excellent time management skills with the ability to manage a large volume of work with conflicting demands and timelines
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Strong technical skills with Google Products, SAP, POSSE, CRM, Centresuite, and Peoplesoft
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Excellent skills in grammar, punctuation, and spelling to ensure documents conform to professional standards
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Focus on excellent customer service when interacting with interested and/or affected parties
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Ability to make independent decisions in accordance with established policies and procedures
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Ability to establish and maintain effective working relationships with collaborators and internal team members
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Alignment to our Cultural Commitments and Leadership Competencies (https://bit.ly/4brRrXm)
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Embracing a culture of equity, diversity, reconciliation and inclusion
Conditions of Employment:
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Hire is dependent on a Criminal Records Check (CRC) security clearance satisfactory to the City of Edmonton
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Ability to work in an office environment, including prolonged sitting and occasional standing or walking
Work Environment:
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This role is based in an office environment and involves active, focused listening and visual attention
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The position requires the ability to balance competing demands in a high-volume setting, often requiring movement between different administrative functional areas
The City of Edmonton values applicants with a diverse range of skills, experiences and competencies, and encourages you to apply. We strive to provide reasonable access and accommodations throughout the recruitment process. To request an accommodation, please contact [email protected]. Learn more about our benefits https://bit.ly/COEbenefits
Up to 2 permanent positions available
Hours of Work: 33.75 hours per week
Salary Range: $26.640 - $33.081 (Hourly); $46,933.020 - $58,280.450 (Annually)
Recruitment Consultant: AG/SO
Edmonton rests in the heart of Treaty Six territory in Alberta and the homelands of the Metis Nation.
Classification Title: Clerk II
Posting Date: Jul 9, 2026
Closing Date: July 23, 2026 11:59:00 PM (MDT)
Number of Openings (up to): 2 - Permanent Full-time
Union : CSU 52
Department: Parks and Roads
Work Location(s): 16th Floor Edmonton Tower, 10111 104 Avenue Edmonton T5J 0J4
