Edmonton Ab Director of digital content Jobs – 20 Openings This Week

Manager, Product Knowledge & Training
Formations Inc —Edmonton, AB
- Sales
- Customer service
- Presentation skills
- Dental care
Quick apply
Member Experience Advisor - Fort Saskatchewan/ Lamont
Servus Credit Union —Fort Saskatchewan, AB
- Part-time
- Sales
- Customer service
- High school diploma or GED
- Profit sharing
Quick apply
1d
Video Producer
Oilers Entertainment Group —Edmonton, AB
- Time management
Manager, Brand & Communications
Clark Builders —Edmonton, AB
- Full-time
- Marketing
- Writing skills
- Microsoft Office
Digital and AI Marketing Specialist
Pacesetter Homes Edmonton —Edmonton, AB
- Overtime
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Store discount
- Wellness program
Quick apply
Video Producer
Edmonton Oilers Hockey Corp —Edmonton, AB
- Time management
Social Media & Graphic Design Specialist
Pharmacy Brands Canada —Edmonton, AB
- $50,000–$90,000 a year
- Full-time
- Hybrid work
- Social media management
- In-person
Quick apply
4h
Social Media Specialist
Alberta Motor Association —Edmonton, AB
- Full-time
- Marketing
- Social media management
- Writing skills
Customer Services Manager
The Association of Professional Engineers and Geoscientists of Alberta —Edmonton, AB
- Full-time
- CRM software
- Customer service
- Microsoft Office
Anti Racism Program Coordinator
Alberta Immigrant Women & Children Centre —Edmonton, AB
- $30–$32 an hour
- Weekends as needed
- Databases
- Bachelor's
- Organizational skills
- Paid time off
Quick apply
12d
Portfolio Manager, Strategic Communications and Media Relations
United Way Of The Alberta Capital Region —Edmonton, AB
- $80,000–$85,000 a year
- Hybrid work
- Microsoft Powerpoint
- Marketing
- Salesforce
- Dental care
- Flexible schedule
Quick apply
VIP Executive Host
Penn Interactive —Edmonton, AB
- $80,000–$100,000 a year
- Remote
- Microsoft Excel
- Sales
- Customer service
Quick apply
Account Executive
Postmedia Network Inc —Edmonton, AB
- $59,001–$72,000 a year
- Immediate opening
- Remote
- Sales
- Salesforce
- Presentation skills
Quick apply
7d
Marketing & Sales Director: AI Educational Content Creator / B2B Sales Lead
Meta Engines —Canada
- $105,000–$185,000 a year
- Full-time
- Remote
- Sales
- AI
- Communication skills
- Profit sharing
- Employee stock purchase plan
Quick apply

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Manager, Product Knowledge & Training

Formations Inc -
Edmonton, AB

Quick apply

Job details

Permanent

Qualifications

Sales
Customer service
Post-secondary education
Taxonomy
Presentation skills
LMS
Instructional design

Full job description

Formations Inc. is a leading supplier and manufacturer of decorative and functional interior building products, with over 35 years of success supporting design, millwork, and building materials industries across Western Canada. We're a stable, well-respected organization with a tenured team and a family-first culture — we work hard, move quickly, and deliver results, while genuinely prioritizing balance, well-being, and long-term career growth.

Location: Edmonton, Alberta (Corporate Head Office)

Reports To: Director, Human Resources

Direct Reports: Not Applicable

About the Role

We're looking for a Manager, Product Knowledge & Training to build and lead a structured learning and development function at Formations. This role owns the design, development, and delivery of product knowledge, sales, customer service, supervisory, and management training across the organization — using a mix of internal expertise, vendor partnerships, and digital learning tools to grow a more capable, confident workforce.

You'll partner closely with Human Resources, Marketing, the Director team, and our Product Knowledge Specialist to identify learning gaps, build curriculum, and roll out training that drives real results on the floor, in the branches, and in front of customers. This is a hands-on, builder role for someone who enjoys creating training from the ground up and wants to see their work directly shape how people grow at work.

Key Responsibilities

Training Strategy & Department Participation

Partners with Human Resources, Marketing, and the Director team to craft annual training priorities and a multi-year curriculum plan that addresses product knowledge, sales, customer service, supervisory, and management gaps.
Builds a high level of product knowledge across all Formations distribution and manufactured products, including features, functionality, and technical aspects.
Stays current on trends in training & development, adult learning strategies, and vendor product training, bringing new ideas forward to leadership.
Establishes relationships with external consultants, vendors, and training firms to extend internal expertise where needed.
Prepares periodic reports and presents progress on learning and development goals to HR, Marketing, and Director-level stakeholders.

Learning & Training Development

Designs and leads training needs assessments in conjunction with HR, Marketing, and Branch Operations leadership to pinpoint gaps in product knowledge, sales, customer service, and supervisory/management skills.
Develops and deploys e-learning content using authoring tools such as Articulate Storyline and Articulate Rise 360, alongside a Learning Management System (LMS).
Leads the Product Knowledge Specialist and collaborates with subject matter experts to translate technical product information into engaging, accessible training content.
Designs and facilitates supervisory and management development programs in partnership with Human Resources.
Evaluates training effectiveness on an ongoing basis, tracking attendance, completion, and impact, and adjusts programming accordingly.
Researches and recommends new learning technologies and tools (e-learning authoring software, video editing tools, engagement and feedback platforms, etc.).
Travels to branch locations as needed to deliver and support training initiatives.
Coordinates warehouse and manufacturing training and skill development for supervisors and lead hands.
Builds a mentoring program connecting warehouse/manufacturing supervisors with Director-level mentors.

What You Bring

Post-secondary education in Adult Education, Instructional Design, Human Resources, or a related field, or equivalent experience.
Proven experience designing and developing training using Articulate Storyline and Articulate Rise 360.
A strong background in adult learning principles and instructional design, with the ability to translate technical or product knowledge into effective training content.
Working knowledge of instructional design models and frameworks, such as ADDIE (Analysis, Design, Development, Implementation, Evaluation) and Bloom's Taxonomy, to structure learning objectives and content.
Familiarity with adult learning theory (andragogy), including how to design for motivation, relevance, and varied learning styles in a workforce setting.
Experience applying evaluation models such as Kirkpatrick's Four Levels (Reaction, Learning, Behavior, Results) to measure training effectiveness and business impact.
Understanding of microlearning, blended learning, and scenario-based design principles to keep content engaging and digestible for a busy, frontline workforce.
Experience with Learning Management Systems (LMS) and digital/blended learning delivery.
Comfort working cross-functionally with HR, Marketing, and Director-level stakeholders to align training with business priorities.
Strong facilitation and presentation skills, with experience delivering both in-person and virtual training.
Self-starter who thrives building programs from the ground up in a growing, fast-moving organization.
Willingness to travel to branch locations as required.

What We Offer

Competitive compensation package with 100% company sponsored health and dental benefits
A generous flexible benefit program, including options for:
- Health Spending Account (HSA)
- Personal Spending Account (PSA)
- RRSP contributions

As part of our selection process, shortlisted candidates will be invited to complete a TRAITS Assessment. Participation in this assessment is mandatory to be considered for the role. We look forward to reviewing your application!

#INDHP

Quick apply

Refine Your Search

director of digital content jobs in edmonton ab

Manager, Product Knowledge & Training

Member Experience Advisor - Fort Saskatchewan/ Lamont

Video Producer

Manager, Brand & Communications

Digital and AI Marketing Specialist

Video Producer

Social Media & Graphic Design Specialist

Social Media Specialist

Customer Services Manager

Anti Racism Program Coordinator

Portfolio Manager, Strategic Communications and Media Relations

VIP Executive Host

Account Executive

Marketing & Sales Director: AI Educational Content Creator / B2B Sales Lead

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