Etobicoke On Helpdesk technician, level 2 hybrid Jobs – 1113 Openings This Week

Integrations & Support Engineer
HCB Canada —North York, ON
- $75,000–$90,000 a year
- Full-time
- Hybrid work
- DevOps
- SQL
- JavaScript
- Mileage reimbursement
- Dental care
Quick apply
Research Analyst
ASE Community Foundation for Black Canadians with Disabilities —Greater Toronto Area, ON
- $30–$35 an hour
- Weekends as needed
- Hybrid work
- Google Suite
- Microsoft Excel
- Doctoral degree
- Dental care
Quick apply
IT Helpdesk Technician
TST-CF Express —Mississauga, ON
- Temporary
- Computer Science
- Customer service
- English
- Dental care
Quick apply
9d
Intermediate Technical Analyst
IVARI —Toronto, ON
- $71,000–$89,000 a year
- Weekends as needed
- Management
- Computer Science
- SQL
- Dental care
Quick apply
6d
Level 1 Support Technician
Hudson Technology Corp. —Toronto, ON
- $60,000–$70,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Dental care
Quick apply
6d
IT Field Technician
Synergy IT Solutions Inc —Mississauga, ON
- $30–$50 an hour
- Part-time
- Software troubleshooting
- Windows
- Microsoft Office
Quick apply
2d
Junior IT Helpdesk Technician
Spectrum Health Care —Mississauga, ON
- $45,000–$48,000 a year
- Full-time
- Windows
- Master's degree
- Bachelor's
- Paid sick leave
Quick apply
Help Desk / IT Support Technician
Newmar Window Manufacturing Inc. —Woodbridge, ON
- $55,000–$65,000 a year
- Full-time
- Windows
- Travel
- Scripting
Quick apply
11d
Quality Assurance Specialist (Video Game - Portuguese Speaking)
Smilegate West —Toronto, ON
- $20 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- English
- Flexible schedule
Quick apply
Sales Training Manager
Teleperformance —Toronto, ON
- Full-time
- English
- Project management
- Travel
- Dental care
Controller
Insurance Bureau of Canada (IBC) —Toronto, ON
- $125,486–$170,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Finance
- Bachelor's
- Wellness program
- Paid time off
Quick apply
9d
Senior Business Analyst - ServiceNow / Application Portfolio Modernization
Buchanan Technologies —Brampton, ON
- $75–$80 an hour
- Contract
- Microsoft Access
- SQL
- Analysis skills
Quick apply
3d
Family Lawyer
Stanchieri Family Law —Toronto, ON
- $125,000–$150,000 a year
- Full-time
- Hybrid work
- In-person
- Dental care
- Paid time off
Quick apply
5d
Lead Prospector
TP Canada —Toronto, ON
- From $40,000 a year
- Full-time
- Sales
- English
- Communication skills
- Dental care
13d
Elevated Support Senior Specialist
TP Canada —Toronto, ON
- $21 an hour
- Weekends as needed
- CRM software
- Hospitality
- Google Suite
- Dental care
Claims Advisor/Senior Claims Advisor- Surety
Intact —Toronto, ON
- $94,200–$115,200 a year
- Full-time
- Hybrid work
- Engineering
- Travel
- Organizational skills
- Employee stock purchase plan
Claims Advisor/Senior Claims Advisor- Surety
Intact —Mississauga, ON
- $94,200–$115,200 a year
- Full-time
- Hybrid work
- Engineering
- Travel
- Organizational skills
- Employee stock purchase plan
Mental Health Worker (Cantonese- or Mandarin-speaking) - 12 month contract
HF Care —North York, ON
- $58,000 a year
- Temporary
- Hybrid work
- English
- Microsoft Office
- Case management
- Designated paid holidays
- Paid time off
Quick apply
6d
Trauma Therapist (MSW or Registered Psychotherapist)
Full Potential Therapy —Toronto, ON
- From $108 an hour
- Part-time
- Hybrid work
- Master's degree
- Working with children
- Bachelor's
- Flexible schedule
Quick apply
Mental Health Worker (Cantonese- or Mandarin-speaking) - 12 month contract
HF Care —Toronto, ON
- $58,000 a year
- Temporary
- Hybrid work
- English
- Microsoft Office
- Case management
- Designated paid holidays
- Paid time off
Quick apply
6d

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helpdesk technician, level 2 hybrid jobs near etobicoke on

Integrations & Support Engineer

HCB Canada -
North York, ON

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Job details

Permanent | Full-time
$75,000–$90,000 a year

Qualifications

Jira
CI/CD
PCI
React
DevOps
Trello
.NET
SOAP
SQL
Quality assurance
JavaScript
Usability
REST
Scripting
Recruiting
APIs
IT
AI
Communication skills
Python

Full job description

Position Overview

The Integration & Support Engineer is the operational and technical engineer responsible for keeping our integrations, web portals, and tablet applications running smoothly day-to-day — handling support, incident response, and quality assurance testing. This role owns the operational side of our platform so the architecture team can focus on design and long-term strategy. Reporting to the Manager, Architecture & Integrations, they are responsible for delivering and supporting secure, reliable integrations and applications that power our business and partner systems.

Key Responsibilities

Integration Support & Delivery

Manage and ensure reliable operation of current payment and partner integrations, promptly resolving issues.
Collaborate with the Manager, Architecture & Integrations on new integrations, handling requirements, mapping, configuration, and deployment across all environments.
Adhere to PCI-compliant practices; escalate security concerns to the Manager.
Liaise with payment providers and partners to diagnose and fix integration problems.
Maintain documentation, run-books, and knowledge artifacts for reduced dependency and scalability.

DevOps & Environment

Oversee and maintain deployment pipelines, environment configurations, and release processes across all environments (dev, test, prod).
Execute configuration management, environment provisioning, and deployment validation for feature releases and integrations.
Monitor system health, integration performance, and alerts; proactively mitigate operational risks.
Improve deployment reliability, automation, and operational efficiency with new tooling and scripting.
Collaborate with development to configure and maintain CI/CD pipelines.

Onboarding & Client Launch Support

Gather launch requirements, coordinating IT tasks with stakeholders.
Deploy SQL scripts to dev, test, and production environments.
Configure operational elements for launches (payment calendars, emails, dial lists, test accounts).
Offer hypercare post-go-live, swiftly managing and resolving issues.
Serve as the technical contact for launch readiness for partners, CSMs, and operations.

Support & Incident Management

Deliver Level 2 operational and technical support, focusing on urgent database, tablet, and data integration issues.
Act as Level 1 support escalation, conducting root cause analysis and implementing permanent fixes.
Participate in rotating on-call incident management to ensure quick resolution of operational impacts.
Collaborate with cross-functional teams for timely diagnosis and resolution of system and data problems.

Quality Assurance

Use Agile/Sprint cadence; align testing with releases; collaborate on defect resolution.
Document test cases, results, and defects in ticketing system with clear details (reproduction steps, screenshots).
Perform regression testing to safeguard existing functionality.
Give structured feedback on user experience to improve usability.

Qualifications & Experience

4+ years of experience in application support, integration support, or quality assurance roles within a software or SaaS environment.
Strong hands-on skills in:
Basic understanding of .NET and scripting languages like python, javascript
Reading and performing updates to .Net and React web applications
Investigating and debugging API-based integrations (REST, SOAP, OAuth)
Manual QA testing across web and mobile / tablet applications within an Agile / Sprint cadence
SQL development, database query, and update workflows
Familiarity with PCI standards and secure handling of payment data.
Experience with ticketing systems (e.g., Jira, Monday.com, Trello) for defect tracking and request management.
Strong troubleshooting and problem-solving skills, with the ability to prioritize competing demands in a fast-paced environment.
Excellent communication skills, with the ability to translate technical detail for business and partner audiences.
Detail-oriented, with a focus on maintaining data integrity and operational stability.

What We Offer You

Flexible work environment
A competitive pay rate and generous bonus opportunity
100% Employer Paid benefit premium for eligible staff (including health, dental, vision care, wellness and paramedical services)
Company wide Socials & Milestones Celebrations
Paid Sick Days and Employee Assistance Programs, including premium mental health resources
Group Auto & Home Insurance deep discounts through The Cooperators.
Access to Employee Discounts to 1000+ stores through Perkopolis (Cineplex, Wonderland, CNE and much more!)
Internal advancement opportunities and role development pathways
An open, inclusive and diverse working environment

Pay Range

CAD $75,000.00 - $90,000.00

Additional Information

Any offer of employment will be subject to verification of employment and education background checks, including a criminal record check.
Candidates must be legally entitled to work in Canada at the time of their application.

This is a job posting for an existing vacancy.

HCB embraces the use of artificial intelligence (AI) to enhance the candidate experience and streamline our recruitment processes. AI tools may help with organizing applications or expediting processes. No hiring decisions are made using AI. Every hiring decision is made by our hiring managers and recruitment professionals.

Accessibility

HCB promotes a diverse, inclusive and accessible workplace. We are committed to creating a working environment that is barrier-free and we are prepared to provide accommodation for people with disabilities. If selected for an interview, please advise our Recruiting Manager if you require reasonable accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

Pay: $75,000.00-$90,000.00 per year

Benefits:

Company events
Dental care
Discounted or free food
Employee assistance program
Extended health care
Flexible schedule
Mileage reimbursement
On-site parking
Paid time off

Application question(s):

Do you have hands-on experience responding to critical production incidents, including diagnosing root causes, communicating with stakeholders, and implementing permanent fixes
Do you have experience managing CI/CD pipelines, environment configurations, and deployment validation across dev, test, and production environments?
Do you have experience handling or managing day to day payment and partner integrations issues?
Do you have previous experience with regression testing and defect documentation as part of a quality assurance process?
Are you comfortable with the salary range posted for this role?
This role requires a hybrid schedule of 3 days onsite and 2 days remote. Are you able to meet this requirement?

Experience:

Application Support: 4 years (required)
IT: 4 years (required)

Work Location: Hybrid remote in North York, ON M3B 2T5

Quick apply

Refine Your Search

helpdesk technician, level 2 hybrid jobs in etobicoke on

Integrations & Support Engineer

Research Analyst

IT Helpdesk Technician

Intermediate Technical Analyst

Level 1 Support Technician

IT Field Technician

Junior IT Helpdesk Technician

Help Desk / IT Support Technician

Quality Assurance Specialist (Video Game - Portuguese Speaking)

Sales Training Manager

Controller

Senior Business Analyst - ServiceNow / Application Portfolio Modernization

Family Lawyer

Lead Prospector

Elevated Support Senior Specialist

Claims Advisor/Senior Claims Advisor- Surety

Claims Advisor/Senior Claims Advisor- Surety

Mental Health Worker (Cantonese- or Mandarin-speaking) - 12 month contract

Trauma Therapist (MSW or Registered Psychotherapist)

Mental Health Worker (Cantonese- or Mandarin-speaking) - 12 month contract

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