Hornby, On Office operations manager Jobs – 1 Openings This Week

Administrative Supervisor - Operations
Speedy Transport Group Inc. —Hornby, ON
- From $45,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Profit sharing
- Dental care
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13d

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Administrative Supervisor - Operations

Speedy Transport Group Inc. -
Hornby, ON

Quick apply

Job details

Permanent | Full-time
From $45,000 a year
13 days ago

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Logistics
Forklift
Microsoft Office
Administrative experience
Transportation management systems
Supervising experience
Warehouse experience
Document management
Operations
Leadership
Communication skills

Full job description

Job description

Speedy Transport is an LTL carrier specializing in Canada to USA transportation and logistics for Canada, USA, Ontario, Quebec and North America. Founded in 1941 as a local, same-day parcel pick-up and delivery service, Speedy Transport has grown to be one of central Canada’s premier carriers.

Position Summary:

The purpose of this position is to coordinate the day-to-day operations of a high-performance warehousing company and to lead the workforce to achieve safety, quality, service, and cost goals. This will be accomplished by taking a “Hands on” approach to everyday operations and staff issues.

Schedule:

Monday to Friday
5:00 PM to 1:30 AM

Position Responsibilities:

Supervise and coordinate the daily administrative functions of the Operations department to ensure efficient workflow and timely completion of tasks.
Assign, prioritize, and monitor workloads to ensure service standards and operational deadlines are consistently met.
Provide leadership, training, guidance, and day-to-day support to Operations Assistants and administrative staff.
Oversee administrative activities associated with manifesting, freight documentation, and shipment processing, ensuring accuracy and compliance with company procedures.
Monitor the processing of shipments to brokers and ensure documentation is completed accurately and within required timelines.
Review and maintain customer accounts, ensuring information is accurate, current, and properly documented.
Act as the primary point of escalation for customer inquiries, service concerns, and administrative issues, ensuring timely resolution and follow-up.
Research customer concerns, coordinate with internal departments, and communicate resolutions in a professional and timely manner.
Oversee the retrieval and distribution of Proofs of Delivery (PODs) and ensure outstanding documentation requests are completed promptly.
Coordinate customer follow-up regarding unsigned delivery bills and other documentation discrepancies.
Supervise the handling of customer pickup requests and ensure requests are processed efficiently and accurately.
Monitor departmental administrative performance, identify workflow improvements, and recommend process enhancements to increase efficiency and service quality.
Prepare, maintain, and analyze operational reports, customer records, and performance metrics for management review.
Ensure departmental compliance with company policies, transportation procedures, and applicable regulatory requirements.
Assist with employee scheduling, onboarding, training, and performance coaching for administrative staff.
Foster a collaborative and customer-focused work environment while promoting continuous improvement and operational excellence.
Perform other administrative and supervisory duties as assigned.

Position Qualifications:

Previous supervisory or team leadership experience in an administrative, transportation, or logistics environment preferred.
Minimum 3 years of experience in transportation, logistics, or office administration.
Strong administrative, organizational, and document management skills with exceptional attention to detail.
Proficient in Microsoft Office Suite, including Excel, Outlook, and Word.
Experience using transportation management systems (TMS) or similar operational software is considered an asset.
Excellent customer service, communication, and interpersonal skills.
Strong problem-solving and conflict resolution abilities.
Ability to prioritize multiple tasks and manage competing deadlines in a fast-paced environment.
Demonstrated leadership skills with the ability to motivate, coach, and support a team.
Ability to maintain confidentiality and exercise sound judgment when handling sensitive information.

What does Speedy Transport have to offer?

Benefits
RRSP's + Company Matching
Profit Sharing Program
Family Oriented Culture
Opportunity for Growth
+ more!

Please note: We do not use artificial intelligence (AI) to screen, assess, or select applicants at any stage of our recruitment process.

#HP

Job Types: Full-time, Permanent

Pay: From $45,000.00 per year

Benefits:

Casual dress
Dental care
Extended health care
Life insurance
On-site parking
Paid time off
Profit sharing
RRSP match
Vision care

Experience:

Administrative: 3 years (required)
Logistics: 3 years (required)
Microsoft Office: 3 years (preferred)

Work Location: In person

Quick apply

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Administrative Supervisor - Operations

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