Kanata, On Hotel manager Jobs – 50 Openings This Week

Courtyard by Marriott-Director of Rooms Operation
HCC (Ottawa) LP. —Ottawa, ON
- $80,000–$85,000 a year
- Full-time
- Finance
- Hotel
- Bachelor's
- Dental care
- Paid time off
Quick apply
10d
Sous Chef
Sportsman's Inn Resort & Marina —Ontario
- $4,166.67 a month
- Temporary
- Cooking
- English
- Microsoft Office
- Wellness program
Quick apply
Food & Beverage Supervisor - Hilton Garden Inn
Bona Hospitality —Gloucester, ON
- $53,040 a year
- Full-time
- Hospitality
- Customer service
- English
- Dental care
- Vision care
Quick apply
6d
Healthcare Partnerships & Territory Representative
Pharmacia2go —Ottawa, ON
- $38,500–$75,000 a year
- Part-time
- Hybrid work
- Sales
- Customer service
- Hotel
- Mileage reimbursement
- Disability insurance
Quick apply
3d
Night Auditor - Fairfield by Marriott
Bona Hospitality —Ottawa, ON
- $26.11 an hour
- Full-time
- Hospitality
- Customer service
- Hotel
- Dental care
Quick apply
6d
Housekeeper/Room Attendant
Killarney Mountain Lodge —Ontario
- $17.60 an hour
- Full-time
- Hospitality
- Hotel
- High school diploma or GED
Quick apply
Guest Services Manager
MasterBUILT Hotels Ltd. —Kanata, ON
- $52,000–$56,000 a year
- Full-time
- Sales
- Inventory management
- Customer service
Quick apply
11d
Guest service representative
Gray Collection —Ottawa, ON
- Weekends as needed
- Bilingual
- Hospitality
- Bar
- Profit sharing
Quick apply
General Manager, The Westin Ottawa
Marriott International, Inc —Ottawa, ON
- $220,000–$296,000 a year
- Weekends as needed
- Sales
- Hotel
- Bachelor's
7d
General Manager, Delta Hotels Ottawa City Centre
Marriott International, Inc —Ottawa, ON
- $179,000–$241,000 a year
- Weekends as needed
- Sales
- Hotel
- Bachelor's
7d
Director, Food & Beverage
FAIRMONT —Ottawa, ON
- $115,000–$130,000 a year
- Full-time
- Bilingual
- Microsoft Word
- Microsoft Excel
Quick apply
Assistant Store Manager - Customer Experience
PetSmart —Ottawa, ON
- $28.51–$48.15 an hour
- Part-time
- Hotel
- Organizational skills
- Communication skills
- Tuition reimbursement
- Paid time off
5d
Dining Services Supervisor
Verve Senior Living —Kanata, ON
- Full-time
- Bar
- English
- Hotel
Quick apply
Night Auditor
Marriott International, Inc —Ottawa, ON
- $29.34 an hour
- Part-time
- No experience needed
- Hotel
- High school diploma or GED
11d
Corporate Events Program Manager – Ottawa DMC
JPdL International —Ottawa, ON
- Weekends as needed
- Hybrid work
- Microsoft Word
- Hospitality
- Microsoft Excel
Restaurant Manager Carletto
Gray Collection —Ottawa, ON
- Weekends as needed
- Bar
- Hotel
- Supervising experience
- Profit sharing
Quick apply
Supervisor, Customer Relations
064 Hard Rock Ottawa Employee Services —Ottawa, ON
- $44,622–$59,094 a year
- Full-time
- Marketing
- Microsoft Office
- Hotel
Quick apply
Retail Operations Manager
PetSmart —Ottawa, ON
- $21.75–$35.85 an hour
- Weekends as needed
- Hotel
- Organizational skills
- Leadership
- Tuition reimbursement
- Paid time off
Shift Manager, Table Games - Non Exempt - Table Games Operations
Hard Rock Hotel & Casino Ottawa —Ottawa, ON
- $74,772–$98,892 a year
- Weekends as needed
- Microsoft Powerpoint
- Serving
- Microsoft Excel
Quick apply
14d
Guest Service Manager (Full Time)
AC Marriott Ottawa —Ottawa, ON
- $60,000 a year
- Weekends as needed
- Bilingual
- Hospitality
- Heavy lifting
- Store discount
- Wellness program
Quick apply
10d

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Courtyard by Marriott-Director of Rooms Operation

HCC (Ottawa) LP.
Ottawa, ON

Quick apply

Job details

Permanent | Full-time
$80,000–$85,000 a year
10 days ago

Qualifications

Finance
Bachelor's
Hospitality Management
Business
Hotel experience

Full job description

JOB SUMMARY

The Director of Rooms Operations is the strategic and operational leader, responsible for all aspects of Front Office, Housekeeping, Guest Services, and Maintenance operations. This role ensures full alignment with Marriott brand standards while driving exceptional guest experience, strong financial performance, and high associate engagement. The Director of Rooms Operations maintains a hands-on leadership approach, actively engaging in daily operations, coaching leaders, decision-making and ensuring service excellence at all levels.

JOB RESPONSIBILITIES

This position is responsible for the following tasks:

· Lead all departments: Front Office, Housekeeping, Guest Services, and Maintenance

· Maintain a highly visible, hands-on leadership presence in daily operations

· Conduct weekly formal inspections of guest rooms, public areas, and back-of-house spaces

· Ensure consistent execution of Marriott brand standards and service culture

· Lead and support Marriott Bonvoy enrollment goals and guest loyalty initiatives

· Drive cross-department collaboration with Food & Beverage and Sales Management.

· Participate in Executive Committee meetings and property-wide strategy discussions.

· Develop and manage annual operations budgets (labor, expenses, and operational costs)

· Maintain strict labor control across Housekeeping, Front Office, and Maintenance

· Analyze daily and monthly P&L performance and implement corrective actions

· Track key metrics including Occupancy, ADR, RevPAR, and CPOR (Cost Per Occupied Room)

· Identify cost-saving opportunities while maintaining service excellence

· Review Medallia and guest feedback daily and take immediate corrective action

· Ensure prompt and effective guest complaint resolution and service recovery

· Oversee Front Desk, Night Audit, PBX, and Guest Services operations

· Ensure smooth check-in/check-out experiences and queue management

· Optimize room assignment strategy and occupancy flow

· Maintain accuracy in billing, cash handling, and audit procedures

· Ensure strong coordination between Front Office and Housekeeping

· Oversee lost & found, inventory, and supply management

· Conduct daily oversight and weekly formal inspections of guest rooms and public areas

· Ensure preventive maintenance programs are executed in coordination with Engineering

· Conduct performance evaluations, coaching sessions, corrective action plans, on-the-floor coaching, training, and leadership development

· Drive associate engagement, retention, and recognition programs

· Lead daily stand-ups and departmental briefings with a focus on accountability and service excellence

· Actively participate in Revenue Management calls and strategy meetings

· Support group business execution and room block optimization

· Implement upselling strategies (room upgrades, premium rooms, packages)

· Support demand forecasting and pricing strategies through operational readiness

· Oversee safety, security, and emergency response procedures

· Partner with maintenance and capital improvement projects

· Ensure health, safety, and cleanliness regulations are consistently followed

· Support internal and external audits (brand, safety, financial, operational)

· Ensure front desk staff actively promote Bonvoy enrollment

· Monitor enrollment performance and drive accountability across departments

· Integrate loyalty engagement into daily guest interactions and check-in experience

· Support property-wide strategies to increase member retention and engagement

· Other tasks as required

QUALIFICATIONS

· 5–10 years hotel operations experience in limited or full-service hotels

· 2–4+ years in senior leadership roles (Front Office Manager, Executive Housekeeper, or Rooms Division Manager)

· Experience with Marriott or comparable branded hotel environment strongly preferred

· Strong financial and labor control expertise (P&L management, forecasting, productivity)

· Hands-on leadership style with strong presence on the floor

· Deep operational knowledge of Front Office and Housekeeping

· Strong guest recovery and service excellence capability

· Excellent communication and executive-level leadership presence

· Ability to perform in high-pressure, high-occupancy environments

EDUCATION REQUIREMENTS

· Bachelor’s degree in Hospitality Management, Business Administration, or related field (preferred)

HCC (Ottawa) LP. is an equal opportunity employer and is committed to providing equal employment opportunities to all individuals without regard to race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status, disability, or any other characteristic protected by applicable legislation.

We celebrate diversity and are dedicated to creating an inclusive work environment where everyone feels valued, respected, and empowered to contribute to our mission.

We encourage qualified individuals from all backgrounds to apply for available positions and join us in our pursuit of excellence.

We will accommodate the needs of applicants under the Ontario Human Rights Code, the Accessibility for Ontarians with Disabilities Act, 2005, and any other applicable legislation throughout all stages of the recruitment and selection process. If you require support/accommodation during the hiring process, please contact our Human Resources Department at [email protected].

Pay: $80,000.00-$85,000.00 per year

Benefits:

Dental care
Discounted or free food
Extended health care
On-site parking
Paid time off
Vision care

Experience:

hotel: 5 years (required)

Work Location: In person

Quick apply

Refine Your Search

hotel manager jobs in kanata, on

Courtyard by Marriott-Director of Rooms Operation

Sous Chef

Food & Beverage Supervisor - Hilton Garden Inn

Healthcare Partnerships & Territory Representative

Night Auditor - Fairfield by Marriott

Housekeeper/Room Attendant

Guest Services Manager

Guest service representative

General Manager, The Westin Ottawa

General Manager, Delta Hotels Ottawa City Centre

Director, Food & Beverage

Assistant Store Manager - Customer Experience

Dining Services Supervisor

Night Auditor

Corporate Events Program Manager – Ottawa DMC

Restaurant Manager Carletto

Supervisor, Customer Relations

Retail Operations Manager

Shift Manager, Table Games - Non Exempt - Table Games Operations

Guest Service Manager (Full Time)

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