kanata on customer service desk associate Jobs – 16 Openings This Week

Operations Specialist
Harry Rosen —Ottawa, ON
- $20–$21 an hour
- Full-time
- Inventory management
- Merchandising
- Communication skills
Fashion Associate (Part time) - Shoppes at Fairwinds
PENN. —Stittsville, ON
- Part-time
- Sales
- Customer service
- ERP systems
- Paid time off
- Flexible schedule
Quick apply
Stockperson/Cartpusher
Walmart Canada —Ottawa, ON
- From $17.75 an hour
- Part-time
(CAN) General Merchandise Associate
Walmart Canada —Carleton Place, ON
- From $17.75 an hour
- Full-time
11d
Reception + Retail Associates
Tommy Gun's Original Barbershop —Ottawa, ON
- From $18 an hour
- Full-time
- Customer service
- Communication skills
- Time management
Quick apply
Hospitality Experience Associate (Front Desk | Barista | Bartender)
Tri Century Mill Suites —Carleton Place, ON
- $18–$20 an hour
- Part-time
- Hybrid work
- Hospitality
- Bar
- Customer service
Quick apply
5d
(CAN) Remodel Host
Walmart Canada —Hull, QC
- Part-time
Fashion Associate (Part time) - Bayshore Shopping Centre
Reitmans —Ottawa, ON
- Part-time
- Sales
- Customer service
- ERP systems
- Paid time off
- Flexible schedule
Quick apply
1d
Front Desk Administrator
Argyle Associates —Ottawa, ON
- From $49,000 a year
- Full-time
- Customer service
- Medical office experience
- Administrative experience
- Dental care
- Paid time off
Quick apply
8d
(CAN) Stockperson/Cartpusher
Walmart Canada —Hull, QC
- From $18.75 an hour
- Part-time
7d
Alarm Operator (Evenings)
Bosch Building Technologies —Ottawa, ON
- $19.00–$22.50 an hour
- Weekends as needed
- Bilingual
- Hospitality
- Customer service
- Wellness program
- Dental care
12d
Fashion Associate (Part time) - Ottawa Train Yards
Reitmans —Ottawa, ON
- Part-time
- Sales
- Customer service
- ERP systems
- Paid time off
- Flexible schedule
Quick apply
Market Destination Sales Executive
Marriott International, Inc —Ottawa, ON
- $86,000–$115,000 a year
- Full-time
- Sales
- Marketing
- Hotel

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Operations Specialist
Harry Rosen —Ottawa, ON
Manage daily cash handling functions (open/close registers, prepare sales envelopes and bank deposits). A focus on driving long-term customer loyalty and…
$20–$21 an hour
Fashion Associate (Part time) - Shoppes at Fairwinds
PENN. —Stittsville, ON
From assisting in the fitting room to processing transactions at the cash desk, you play a key role in making every interaction positive and memorable.
Quick apply

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Customer Service & Order Processing Associate
Opulence Global —Richmond Hill, ON
Answer and direct incoming calls. Previous experience in customer service, order processing, or administrative roles. Assist with general reception duties.
$20–$25 an hour
Quick apply
12d
Systems Administrator
Staples —Richmond Hill, ON
Bachelor’s degree in Computer Science/IT or a related field of study and/or 5 + years of equivalent IT working experience.
$80,000–$97,000 a year

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customer service desk associate jobs near kanata on

Operations Specialist

Harry Rosen -
Ottawa, ON

Apply Now

Job details

Full-time
$20–$21 an hour

Qualifications

Inventory management
Merchandising
Shipping & receiving
Communication skills

Full job description

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Operations Specialist

Full-Time Permanent

Reporting to: Operations Leader

Harry Rosen, Rideau Centre

Your Style, Your Career

Harry Rosen is a proudly Canadian born and raised retailer of fine quality menswear with store locations across the nation. We have been specializing in luxury menswear for over 70 years and have been officially recognized as one of Canada’s Best Managed Companies. We are committed to developing retail professionals who love retail and have the passion and ability to inspire exceptional service.

We are looking for an Operations Specialist to join our Store team. In this role you’ll be responsible for:

Sales Support and Customer Service

Model exceptional customer service standards that demonstrate alignment with our relationship-based selling culture, towards the achievement of clientele and NPS goals (obtain and log client info, well versed in Club Harry, etc.).
Serve as a point of contact for customer issues, ensuring professional resolutions and escalating appropriately to leadership.
Process employee purchases and oversee staff package administration and submissions.

POS and Cash Services

Process all types of transactions accurately and assist with customer inquiries, both in-person and over the phone.
Monitor and ensure compliance with all POS and LP Policies and Standards.
Review Transaction audit results, identifying needs for both training and improvements.
Assist with training of all operations and logistics associates.
Ensure that client information gathering % metrics are consistently achieved.
Oversee Service desk maintenance and cleanliness.
Oversee Client lists and e-receipt standards.
Manage daily cash handling functions (open/close registers, prepare sales envelopes and bank deposits).
Identify, report and troubleshoot common errors/discrepancies.
Execute and lead by example on loss prevention and health & safety best practices.

OMNI Services & Order Fulfillment

Support logistics team on filling order queue ensure fulfillment rate targets are achieved and cancellation rates are reduced.
Participate with order picking/fulfillment, ensuring all orders meet packaging standards and are delivered by established deadlines.

Logistics & Flex Support

Support with daily tasks and ad-hoc projects assigned by Operations Leadership
Collaborate closely with the Logistics team, flexing seamlessly between logistics and operations functions, as needed.
Maintain constant awareness of the salesfloor, ensuring client experience expectations are met by providing targeted support where and when required.
Support logistics standards, including ensuring fulfilment targets are met, markdown & reticketing initiatives are completed accurately, and product to floor timelines and standards are achieved.
Assist with preparations for seasonal inventory and participate in seasonal inventory counts.
Collaborate to achieve successful scores with POS accuracy audit, Logistics Audit, Packaging standards audit, shrink % rates, on time rate, order fulfilment rate, cancellations rate etc.

Successful candidates will require:

A minimum of 2 years of experience working in a client-facing role at the service desk, providing exceptional customer service.
A focus on driving long-term customer loyalty and conversion by training team on elevating both the in-store and online customer experience
Strong communication skills and a keen understanding of policies and procedures, individually and through one’s team
A strong service orientation – a demonstrated desire to wow our customers!
Demonstrated interest in technology and how to use tech innovations to support the retail Customer Service function
The ability to work effectively as part of a team
Strong multi-tasking skills and the ability to calmly and efficiently manage, acknowledge and assist a long line of customers waiting for service
Experience in shipping, receiving, merchandising, order fulfillment and inventory management in a retail environment is preferred

What are the perks of the job?

Competitive pay program
Opportunities to additionally earn monthly and annual Team bonuses
Best in industry discounts and special purchase opportunities
A comprehensive flexible benefits package
Pension and Group RRSP Programs that grow with you
A modern, digitally advanced workplace
A coach committed to supporting the achievement of your personal career goals
A culture that is rich and diverse fostered through an internal Diversity Equity and Inclusion Council
An employer that values internal growth and promotion and is committed to succession planning for your future

*Compensation: $20-21/hr + bonus

We thank you for your interest in this opportunity.

Harry Rosen Inc. is committed to ensuring that our environment is barrier-free to all persons, employees, and clients alike, as we believe in equal opportunity and fostering a diverse and inclusive environment. In the spirit of this philosophy, we are committed to providing reasonable accommodations to all applicants with accommodation needs in the interview and assessment process. If you need assistance during the selection process, please contact us at [email protected] with details.

Apply Now

Refine Your Search

customer service desk associate jobs in kanata on

Operations Specialist

Fashion Associate (Part time) - Shoppes at Fairwinds

Stockperson/Cartpusher

(CAN) General Merchandise Associate

Reception + Retail Associates

Hospitality Experience Associate (Front Desk | Barista | Bartender)

(CAN) Remodel Host

Fashion Associate (Part time) - Bayshore Shopping Centre

Front Desk Administrator

(CAN) Stockperson/Cartpusher

Alarm Operator (Evenings)

Fashion Associate (Part time) - Ottawa Train Yards

Market Destination Sales Executive

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