Housekeeping Attendant Role Overview
The Housekeeper ensures a smooth and successful vacation rental guest and recreational cottage owner experience and a strong guest satisfaction record. The Housekeeping attendants provide for the comfort of guests in the resort by ensuring that guest rooms and public areas are clean and properly presented. They ensure security of guest rooms and privacy of guests.
Responsibilities
The Housekeeping Attendant is responsible for maintaining the overall image of the units, public spaces and offices. The Housekeeping Attendant must strive to support a safe, clean and well-maintained resort to our daily, weekly and annual guests by supporting the resort team as required.
The Housekeeping Attendant’s responsibility will include but not limited to the following:
1. Welcome Centre Cleaning
a. Entrance and washrooms
b. Emptying of office garbage receptacles
2. Cottages
a. Dust furniture,
b. Vacuum carpeting, area rugs, draperies and upholstered furniture
c. Make beds and change sheets
d. Distribute clean towels and toiletries if applicable
e. Clean, disinfect and polish kitchen and appliances
f. Clean and disinfect bathrooms and fixtures
g. Handle and report lost and found items
h. Wash windows, walls and ceilings
i. Clean balconies and decks
j. Consistently ensure accurate rental inventory in rental units
k. Complete cleaning checklists for each unit cleaned as per General Manager’s guidelines
3. Public Spaces
a. Clean and disinfect public washrooms and showers
b. Ensure soap dispensers are full and tissue holders
c. Clean shower stall tiles and shower heads
d. Clean Johnny on the spots and replenish supplies
4. Housekeeping Storage Room
a. Stock linen closet
b. Report damaged linens to Housekeeping Lead
c. Keep shelves of linen neat
d. Keep kitchen items neat and accessible
e. Report any kitchen items removed/replaced from units to Housekeeping Lead
f. Laundry, wash, dry and fold
g. External Laundry: ensure that laundry is ready for pickup
Skills/Requirements
- Strong time management and communication skills
- Previous housekeeping or professional cleaning experience considered an asset
- Excellent organizational skills
- Knowledge of cleaning products, laundry, and general household cleaning considered an asset
- Must be available to work weekends
What’s in it for you?
- Compensation of $18 - $18.50/hr depending on experience
- Paid lunches
- Opportunity to work in a fun, collaborative environment
- Flexible schedule
- Diverse and inclusive workplace - Be a part of our tight family!
- Continuous learning and development opportunities
- Socials, birthday celebrations, and employee recognition events
- Ongoing coaching, learning, and development opportunities.
- Internal career growth opportunities.
