Kenora, On Helpdesk support Jobs – 7 Openings This Week

Onsite IT Support Technician
VisFuture —Kenora, ON
- $60,000–$70,000 a year
- Full-time
- Azure
- English
- Computer networking
- Dental care
Quick apply
6d
Support Analyst - Red Lake
FSET Inc. —Kenora, ON
- $65,000–$70,200 a year
- 8 hour shift
- Hybrid work
- English
- Microsoft Office
- No university degree
- Disability insurance
- Dental care
Support Analyst - Fort Frances
FSET Inc. —Kenora, ON
- $65,000–$70,200 a year
- 8 hour shift
- Hybrid work
- English
- Microsoft Office
- No university degree
- Disability insurance
- Dental care
Bilingual Service Desk Analyst
Compugen Inc —Canada
- $23–$26 an hour
- Hybrid work
- Bilingual
- Computer Science
- Software troubleshooting
5d

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Helpdesk Technician (Tier 1)
GTA MSP —Whitby, ON
Currently enrolled in a university degree or college diploma in Computer Science, Information Technology, Systems Administration, or similar.
$18–$24 an hour
Quick apply
4d
Technical Support - Clinical Service Desk Helpdesk Associate
NTT DATA —Toronto, ON
Respond to incoming service desk calls from healthcare customers regarding the clinical aspects of various clinical applications such as Epic, Cerner, McKesson…
$28–$31 an hour
Quick apply
12d

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helpdesk support jobs near kenora, on

Onsite IT Support Technician

VisFuture
Kenora, ON

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Job details

Permanent | Full-time
$60,000–$70,000 a year
6 days ago

Qualifications

Authentication
Desktop support
TCP
Azure
English
DHCP
IT support
Computer networking
DNS
TCP/IP
Communication skills
Active Directory
Driving Licence
Mobile devices

Full job description

Job Summary
VisFuture provides fully managed IT services to organizations across the Kenora area. We are hiring a full-time Onsite IT Support Technician, based in Kenora, to be our on-the-ground technical presence for a client site — keeping staff productive, systems secure, and service disruptions short.

You won't be working alone. You'll be the on-site member of a dedicated managed- services team, backed by a large group of remote engineers, helpdesk staff, and specialists who handle escalations, design, and after-hours coverage with you. The work is hands-on and varied: one hour you're imaging a laptop and onboarding a new hire, the next you're troubleshooting a network link or restoring a downed application within contracted response times — with the wider team a call away whenever you need them.

Duties

End-user support: Provide first- and second-line support for desktops, laptops, thin clients, tablets and smartphones — install, configure, secure, troubleshoot and repair.
Service desk & SLA: Own and resolve tickets in our PSA / ticketing system, meeting committed response and diagnosis targets across Critical/High/Medium/Low severities; escalate to the remote team when needed.
Networking: Support and maintain on-site networking — managed firewalls and wireless access points across facilities, including link redundancy.
Microsoft 365 & identity: Day-to-day administration of Microsoft 365, hybrid Active Directory (on-prem + Azure), and multi-factor authentication (MFA).
Endpoint & security: Manage endpoint protection, patching, and remote monitoring & management (RMM) tooling; follow security and data-handling practices appropriate to a regulated, sensitive-data environment.
Virtual desktop & apps: Support virtual desktop infrastructure (e.g., Azure Virtual Desktop) and hosted line-of-business applications for users working with sensitive data.
Mobility: Provision and manage mobile devices via mobile device management (MDM).
Telephony & print: Support the VoIP phone system and print-management services.
Deployments & projects: Lead on-site hardware rollouts, moves/adds/changes, and onboarding/offboarding; assist VisFuture and the client on infrastructure projects.
Documentation & relationships: Keep asset and configuration records current; build trusted, respectful working relationships with client staff and the internal IT team.
Escalation: Hand off design-level and complex infrastructure work (network architecture, virtual desktop design, directory changes) to VisFuture's remote engineering team — this is a hands-on support role backed by remote specialists.
Travel: Travel to client facilities and sites in the Kenora area as required.

Qualifications

2+ years in IT support / desktop support / MSP field technician roles.
Strong Microsoft 365 administration and Windows desktop/endpoint troubleshooting.
Working knowledge of networking fundamentals (TCP/IP, DNS, DHCP, VLANs, Wi-Fi) and comfort with managed firewalls/APs.
Familiarity with Active Directory / Azure AD (Entra ID) and MFA.
Hands-on hardware support — imaging, repairs, peripherals, mobile devices.
Strong communication skills — fluent in English (spoken and written), with the ability to communicate clearly and professionally with staff and the team.
Customer-service mindset: clear communication, patience, and the ability to explain technical issues to non-technical users.
Self-directed and reliable working on-site with remote team backup.
Valid driver's licence and access to a reliable vehicle for local travel.
Eligible to work in Canada.
Able to pass a Vulnerable Sector Check and criminal record check.

Pay: $60,000.00-$70,000.00 per year

Benefits:

Casual dress
Dental care
On-site parking

Work Location: In person

Quick apply

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helpdesk support jobs in kenora, on

Onsite IT Support Technician

Support Analyst - Red Lake

Support Analyst - Fort Frances

Bilingual Service Desk Analyst

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