Details of the Role:
JOB TITLE: Health & Safety Consultant
POSITION OPENINGS:1 (Existing Position)
STATUS: Contract, Full Time (12 months)
LOCATION: Home Office (Candidates are required to reside in the South East Region (Brockville or Kingston), Ontario, maintain a private and safe workspace, and have a high-quality internet connection.)
TRAVEL REQUIREMENT: This position requires travel up to 50% of the time to meet with clients, attend conferences and support various business operations. Travel may include overnight stays depending on project needs and business demands.
HOURS OF WORK: 35 hours/week
CLASSIFICATION: Grade 7
The hiring range for this position ranges from $76,503 to $90,848, with the opportunity to grow within the broader salary range of $76,503 to $114,155 as you advance in your role. (Eligible for 4% Vacation Pay)
About Us
Workplace Safety & Prevention Services (WSPS) is a not-for-profit organization committed to protecting Ontario’s workers and businesses. It serves more than 174,000 member firms and 4.2 million workers across the agricultural, manufacturing and service sectors. A proud partner in the province’s occupational health and safety system and a trusted safety advisor since 1917, WSPS has a rich history of making workplaces safer.
Our focus on healthy workplaces extends to our own strong safety culture. We’re committed to helping employees thrive in a remote-first world, and we’re honoured to be recognized as a Great Place to Work for two consecutive years for 2024 and 2025.
Why Work with WSPS
As a member of our team, you'll benefit from a compensation package aimed at keeping you happy, healthy, motivated and safe. Highlights include:
- Make a meaningful impact by supporting our mission to protect Ontario’s workers and businesses
- 35-hour work week
- Flexible working arrangements within the province of Ontario
- Comprehensive life and health benefits (100% company paid Health & Dental)
- Internet reimbursement
Role
Reporting to the Manager, South East Region, the Health and Safety Consultant role is responsible for providing health & safety services and solutions (both virtually and in person) to customers. The Consultant works within a team to ensure annual goals and objectives associated with the WSPS Strategy are accomplished. The core accountability for the Consultant is ensuring customer engagement and high-quality service delivery are provided, on time and within budget, resulting in high customer satisfaction.
Responsibilities
Note: Percentages refer to approximate % of time spent on each area, over the course of a given year
DELIVER SOLUTIONS TO CUSTOMERS/CONDUCT BILLABLE SERVICES TO CUSTOMERS (60%)
- Collaborates with Account Managers (AM) & Senior Account Managers (SAM) to ensure projects are effectively executed, meeting identified customer needs and ensuring a high degree of customer satisfaction and retention
- Accountable for the delivery of solutions (both in person and virtually) to customers maintaining quality standards, project timelines and budget
- Stays in constant communication with the AM & SAM to ensure a successful implementation of the project
- Support the Health and Safety Excellence program, as directed
- Promotes the benefits of implementing health and safety initiatives while working at customer sites and/or virtually, actively looking for opportunities to expand the service offering to the customer.
- Develops and implements Hazard Prevention Programs (HPP) in federally regulated workplaces
- Communicates the identified opportunities to AM/SAM for follow-up with the customer
- Utilizes established internal delivery processes to support the customer with the implementation of health and safety solutions based on customer business needs and existing organizational processes and structure
- Assess client needs and work diplomatically within political framework of unionized and non -unionized workplaces and liaise with various stakeholders (e.g. MLITSD, senior management, supervisors, workers, contractors) to assist customers in complying with legislations, standards and best practices
- Proactively responds to customer information requests promptly and accurately, acting as a resource or gateway for information and service
- Updates customer plans with new customer information on a regular basis
- Provides on-site and public training and facilitation services to customers to increase workplace health and safety awareness, using established WSPS training standards and materials
- Provides gap assessment, audit, hazard risk assessments and program development support to customers
RELATIONSHIP-BUILDING (20%)
- Nurtures, develops and maintains relationships with assigned customers while delivering services
- Promotes WSPS at key events/speaking engagements and trade shows and effectively serves as a “brand” ambassador in the market
- Meets regularly with Consulting Services Manager, AM/or SAM to review customer plans and ensure the successful planning, implementation and delivery of seamless high quality customer solutions
- Follows up regularly with customers to ensure ongoing satisfaction
- Internally acts a Subject Matter Expert (SME) as assigned to projects or teams and provides current health & safety expertise and advice on all WSPS solution offerings including products, services and programs, as assigned
INTERNAL TRANSITION SUPPORT AND ADMINISTRATION (20%)
- Executes delivery of customer solutions as per agreement/contract
- Identifies and flags potential project risks and proactively identifies solutions to mitigate risks
- Informs and enlists support from Consulting Services Manager when appropriate
- Leverage internal resources such as Technical Consulting team and hygiene peers to provide customer service as needed.
- Follows Consulting Standards in relation to deliverables using approved templates.
- Maintains records of all activities on the Customer Relationship Management (CRM) system on a regular basis and submits reports as required. Utilizes internal processes and tools regularly including: CRM, Microsoft outlook calendar, Business Portal, etc.
- Responds to internal and external inquiries to meet organizational service standards
- Provides input on continuous improvement of WSPS’ services
- Applies time and priority management techniques to effectively address administrative demands (reports, e-mail, weekly time sheets, monthly expenses, organizational initiatives)
- Maintains home office files, materials, equipment, and office environment
- Ensures the proper and secure storage of information and documentation.
- Tracks metrics for assigned accounts (e.g. customer progression, cycle time, customer satisfaction)
- Keeps abreast of H&S knowledge and best practices related to the sectors and industries we serve. Communicates potential new opportunities including new products and services for customers, to the manager
CONTRIBUTES TO A HEALTHY AND SAFE WORK ENVIRONMENT (at all times)
- Complies with all Health and Safety policies, procedures and company rules established in WSPS Occupational Health and Safety Management System (OHSMS).
- Contributes to promoting a healthy, safe, and respectful culture
- Complies with the Occupational Health and Safety Act and regulations
Skills and Experience
Minimum
- Certificate or Diploma in Occupational Health & Safety or related discipline from a Community College and/or equivalent combination of education and experience.
- Current Health and Safety Designation such as Canadian Registered Safety Professional (CRSP) or Canadian Registered Safety Technician (CRST) Designation or working toward designation
- 3-5 years related industry experience
- Knowledge of Ontario Occupational Health and Safety Act and Regulations, including technical standards
- Knowledge of Canada Labour Code Part II and regulations
- Technical qualifications conducting audits and hazard risk assessments and report writing
- Knowledge of Adult learning principles
- Facilitation/Instruction skills in various settings and levels of employees/management
- Ability to work in a team environment
- Experience in virtual training using Microsoft Teams Platform
- Excellent oral and written skills
- Computer skills
- General knowledge of audit principles
Preferred
- Degree in Occupational Health and Safety, or a Certificate/Diploma in Occupational Health and Safety with equivalent experience
- 5+ years of relevant experience in the field of Health & Safety
- Experience working with the Occupational Health and Safety Act of Ontario and knowledge of Canada Labour Code Part II
- Bilingual (French) an asset
Additional Requirements
- Valid Driver’s License
- Access to a vehicle that meets minimum MTO safety standards and ability to travel
- Business level auto insurance coverage
- Candidates are required to reside in the South East Region (Brockville or Kingston), Ontario, maintain a private and safe workspace, and have a high-quality internet connection.
- Applicants will be required to provide an original criminal background check at their own expense prior to commencing work with WSPS. The criminal record check document must have been issued no more than 30 days prior to first day of employment.
- To support success in building connections, inclusion and collaboration, a minimum level of in person presence for the purposes of meetings is required for all team members on a monthly basis.
- An all-employee meeting (Staff Days or equivalent) will be organized annually. All employees are required to attend the annual meeting in person.
- All client-facing and external stakeholder (such as the Ministry) meetings will be held in the format preferred by the client or stakeholder, whether in person or virtual.
Application Information
Deadline for Application: Friday, June 5 by 4:00pm Eastern Time
To Apply: Visit our Employment Opportunities page and click Start Application to apply!
*Please note, all applicants must apply through our Applicant Tracking System*
Feel like you have some of the requirements but not all? We welcome applications from all candidates including those whose knowledge, skills and experiences have been developed through alternative pathways from the requirements listed.
We believe that diverse backgrounds and unique perspectives make us stronger. Workplace Safety & Prevention Services (WSPS) is committed to being an equal opportunity employer, creating an inclusive work environment and encouraging employees to be their most authentic self.
In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Workplace Safety & Prevention Services (WSPS) will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities. If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources staff of the nature of any accommodation(s) that you may require.
We thank all those that apply, however, only those selected for further consideration will be contacted.
Job Types: Full-time, Fixed term contract
Contract length: 12 months
Pay: $76,503.00-$90,848.00 per year
Benefits:
- Dental care
- Employee assistance program
- Extended health care
- Flexible schedule
- Mileage reimbursement
- Paid time off
- Vision care
- Wellness program
- Work from home
Work Location: Hybrid remote in Kingston, ON (Lennox and Addington District)
