Kitchener, On Customer relations manager Jobs – 127 Openings This Week

Account Manager - Millwright
Process Group Inc —Cambridge, ON
- Full-time
- Sales
- In-person
- Mechanical knowledge
Quick apply
Project Manager
Nedlaw Roofing —Breslau, ON
- $55,000–$85,000 a year
- Full-time
- Engineering
- Microsoft Office
- Project management
- Profit sharing
- Disability insurance
Quick apply
Experienced Retail Store Manager - Northern Ontario 16517309
Northern / NorthMart —Ontario
- $52,020–$77,520 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
Quick apply
Maintenance & Facilities Manager
Bend All Automotive —Ayr, ON
- $120,000–$140,000 a year
- Full-time
- ERP systems
- Maintenance
- Microsoft Office
- Wellness program
- Dental care
Quick apply
Industrial Electrician
Krug Inc —Kitchener, ON
- $38 an hour
- Schematics
- Maintenance
- Programmable logic controllers
- Profit sharing
- Wellness program
Quick apply
Branch Manager
Start Electric —Ontario
- $100,000–$200,000 a year
- Overtime
- Project management
- Electrical experience
- Travel
- Flexible schedule
Quick apply
Product Engineering Team Leader
Krug Inc —Kitchener, ON
- $60,000–$70,000 a year
- Overtime
- Microsoft Excel
- Engineering
- Analysis skills
Quick apply
Injection/Infusion Nurse ( Waterloo)
Rx Connect Specialty Pharmacy —Waterloo, ON
- $29–$30 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- CPR Certification
Quick apply
2d
Store Manager - Northern Canada
Northern / NorthMart —Ontario
- $52,020–$77,520 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Sales
Project Sales Executive (1046)
Fire Safety and Protection —Cambridge, ON
- $75,000–$115,000 a year
- Full-time
- CRM software
- Sales
- Engineering
- Disability insurance
- Dental care
Quick apply
Senior HR Generalist
Sienci Labs Inc. —Waterloo, ON
- $70,000–$90,000 a year
- Full-time
- Forklift
- Human resources
- Communication skills
- Dental care
Quick apply
Regional Manager Filling Plant
Air Liquide —Cambridge, ON
- Full-time
- Engineering
- Project management
- Bachelor's
Manager
K1 Speed Cambridge —Cambridge, ON
- From $47,000 a year
- Weekends as needed
- Management
- Customer service
- High school diploma or GED
- Store discount
- Dental care
Quick apply
8d
Live-In Building Maintenance Manager
Kipling —Kitchener-Waterloo, ON
- $50,000–$60,000 a year
- Full-time
- Heavy lifting
- Customer service
- Microsoft Office
- Dental care
- Paid time off
Quick apply
Intern
RailWorks Corporation —Ontario
- $22–$24 an hour
- Microsoft Office
- Project management
- Organizational skills
Post Secondary Photography Studio Manager
Edge Imaging Inc —Guelph, ON
- $27–$28 an hour
- Sales
Quick apply
Plant Manager
Stella-Jones Inc. —Guelph, ON
- $110,000–$125,000 a year
- Full-time
- Customer service
- Microsoft Office
- Computer skills
- Disability insurance
- Dental care
Quick apply
7d
Marketing Communications Specialist
Bristol Sinks Inc. —Waterloo, ON
- Marketing
- Social media management
- English
7d
Food service Associate - Part Time Weekends
Dexterra Group —Guelph, ON
- From $17.76 an hour
- Part-time
- Hospitality
- Customer service
- Food service
Quick apply
Baker/Coffee Service - Part Time Weekends
Dexterra Group —Guelph, ON
- From $17.76 an hour
- Part-time
- Hospitality
- Customer service
- Food service
Quick apply

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customer relations manager jobs near kitchener, on

Account Manager - Millwright

Process Group Inc -
Cambridge, ON

Quick apply

Job details

Full-time

Qualifications

Millwright
Sales
Post-secondary education
Rigging
Mechanical knowledge
Construction estimating

Full job description

PROCESS GROUP INC – SALES ESTIMATING

POSITION IDENTIFICATION

JOB TITLE: Account Manager DEPT # Construction

LOCATION: Cambridge, Ontario

REPORTING TO: Vice President Construction

POSITION SUMMARY

Key Duties and Responsibilities in Brief Form

1. Responsible for the development of the Company in the Millwright industry by promoting the capabilities of the organization, establishing the Company on appropriate bid lists, and providing quotation pricing.

2. This position requires continuous and frequent contact with current customers while utilizing a similar approach to establish new accounts. This position is also responsible for doing material and labour take offs, preparing sales estimates and managing the planning, scheduling, and execution of successful quotation proposals.

JOB DUTIES AND RESPONSIBILITIES (EXPANDED)

1. Solicit Millwright sales opportunities to further penetrate the local market and to expand the customer list.

2. Maintain positive relations with existing customers through frequent telephone contact by telephone and by field visit with customer personnel (i.e., superintendents, project managers etc.).

3. Complete sales reports, estimate tracking database entry, record of marketplace contacts and other related standard Company reporting.

4. Respond to inquiries for the provision of, Millwright requirements and other Industrial services offered by the Company. Obtain all details (i.e., name of calling company representing, telephone number, details of requirements). Determine if in-house or out -of-house equipment and labour will be required, and whether subtrade assistance is involved.

5. Pursue and obtain bid opportunity of plant relocations, equipment installation and/or subcontracting proposals, prepare estimates pursuant to the conditions of the tender, solicit sub- trade and vendor pricing, complete the related estimating extensions, and make the timely submissions of quotation replies, all in compliance to Company standards.

6. Assist and participate with other Account Manager and divisions to compliment the services of the Complete Corporate structure .

7. Open “Work Orders” for awarded work, and complete all the information requested on the form; where the scope of work involves segregated work activities that should be tracked separately either for billing purposes or for estimating historical data, also open sub-work orders and label each accordingly; this also applies to extra work beyond the original scope in the case of a fixed price quotation/contract.

8. Complete “Personnel-Material-Tools-Equipment” requisition forms with sufficient detail to cover all resource requirements, when completing paperwork group materials separately to assist in identifying purchase requirements.

9. Provide and assemble all information for “Job Start Up” including copies of: Work Order/Sub-

Work Orders; Customer Purchase Requisition (unpriced) and PMI Quotation accepted by

Customer listing clarifications and other terms/conditions; Drawings and Specifications;

Schedule; Safety Package; Timesheets (Daily/Weekly); Personnel-Materials-Tools-Equipment requisitions; other special instructions if required.

10. Maintain control and review of all customer purchase orders and job activities to ensure same is consistent with the terms of quotations and secure change orders for services provided extra to the original scope and price.

11. Review job cost status records (Jonas Accounting Reports) to manage profitability of contract work and be responsible for directing the customer billing of all services provided.

12. Manage accounts to ensure prompt invoicing (progress billing (monthly) and completed (final plus extras)) and be responsible for hands-on collection of overdue accounts.

13. Follow up with customers using the Job Completed Questionnaire as a quality check and customer satisfaction relations gesture; communicate with Sales and Marketing personnel.

14. Coordinate with Operations Department the daily utilization of all manpower and equipment to maximize efficient use of both Company Resources and Sub trades to satisfy customer requirements.

SKILLS AND QUALIFICATIONS

1) Ability to generate leads for potential work which will include cold calling - disciplined to provide weekly activity/sales records.

2) Ability to organize the various functions for which the position is responsible - must be a detailed individual.

3) Ability to resist stress created by unequal work loads and maintain a persistent and pleasant disposition with customers, management, field, and office employees.

4) Requires a strong mechanical aptitude and experience in millwright industry.

5) Requires a post-secondary diploma or equivalent level of literacy - working knowledge of computerized reporting systems and word process/spreadsheet software will be an asset.

6) Ability to manage people and work closely coordinating with other departments and individuals.

PERFORMANCE INDICATORS

1) The specific number of opportunities to make quotation proposals for work, the overall sales volume generated, and the margins realized.

2) The level of technical analysis to determine customer requirements, and most cost-effective means utilizing company resources to create competitive quotation pricing.

3) Completeness of estimate file information, sub trade pricing documentation, Company Quotations, work orders, labor-tools-equipment requisitions.

4) The level of job planning and scheduling and communication with Job Foremen.

5) Maintain all Daily, Weekly and Monthly Safety Reporting

6) Safety (no incidents) and Quality of work performed (no warranty claims/call backs).

7) Customer satisfaction and return new work requests.

Job Type: Full-time

Schedule:

Day shift

Ability to commute/relocate:

Cambridge, ON: reliably commute or plan to relocate before starting work (required)

Experience:

Millwright/Rigging: 5 years (required)
Estimating Millwright Work: 2 years (required)
Sales: 2 years (required)

Work Location: In person

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Refine Your Search

customer relations manager jobs in kitchener, on

Account Manager - Millwright

Project Manager

Experienced Retail Store Manager - Northern Ontario 16517309

Maintenance & Facilities Manager

Industrial Electrician

Branch Manager

Product Engineering Team Leader

Injection/Infusion Nurse ( Waterloo)

Store Manager - Northern Canada

Project Sales Executive (1046)

Senior HR Generalist

Regional Manager Filling Plant

Manager

Live-In Building Maintenance Manager

Intern

Post Secondary Photography Studio Manager

Plant Manager

Marketing Communications Specialist

Food service Associate - Part Time Weekends

Baker/Coffee Service - Part Time Weekends

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