Leduc Ab Service appointment coordinator Jobs – 15 Openings This Week

Mortgage Fulfillment & Client Success Coordinator - AB
The HR Pro —Edmonton, AB
- $60,000–$75,000 a year
- Full-time
- Hybrid work
- CRM software
- Microsoft Excel
- Administrative experience
- Work from home
1d
Referral Coordinator / Specialist Navigator
Alberta Cardiology and Medical Consultants —Edmonton, AB
- $18.19–$26.00 an hour
- Weekends as needed
- CPR Certification
- Nursing
- Customer service
- Dental care
- Vision care
Quick apply
3d
Biologic Coordinator & Medical Office Assistant, Dermatology
Skin Physicians Dermatology —Edmonton, AB
- Full-time
- Customer service
- Medical office experience
- English
- Dental care
- Paid time off
Quick apply
12d
Care Coordinator
Lifemark Health Group —Leduc, AB
- Customer service
- Microsoft Office
- High school diploma or GED
Quick apply
Service Coordinator
Impulse Garage Ltd. —Leduc, AB
- $18–$20 an hour
- Part-time
- Google Suite
- Customer service
- Administrative experience
Quick apply
Service Appointment Coordinator
Southgate Audi —Edmonton, AB
- $17–$20 an hour
- Part-time
- Customer service
- Microsoft Office
- High school diploma or GED
Quick apply
RV Orientation & Delivery Specialist
Fraserway RV —Leduc County, AB
- Overtime
- Customer service
- Forklift
- High school diploma or GED
Quick apply
7d
Appointment Coordinator (Toyota on the Trail)
Go Auto —Edmonton, AB
- Full-time
- Customer service
- Communication skills
- Dental care
8d
Front Desk Care Coordinator
Lifemark Health Group —Edmonton, AB
- Full-time
- Customer service
- Microsoft Office
- High school diploma or GED
Quick apply
13d
Full-Time Client Relations Coordinator (Mill Woods Office)
Cornerstone Counselling —Edmonton, AB
- From $20 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Dental care
- Paid time off
Quick apply
14d

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Mortgage Fulfillment & Client Success Coordinator - AB

The HR Pro
Edmonton, AB

Apply Now

Job details

Full-time
$60,000–$75,000 a year
1 day ago

Qualifications

CRM software
Microsoft Excel
Administrative experience
Computer skills
Communication skills
Time management

Full job description

Confidential Search Managed by The HR Pro

About the Opportunity

Our client is a highly successful mortgage professional based in Edmonton, Alberta, who has built an exceptional reputation through referrals, relationships, outstanding client service, and a genuine passion for helping people achieve their home ownership goals.

As the business continues to experience significant growth, they are seeking a Mortgage Fulfillment & Client Success Coordinator to become their right-hand person and play a critical role in supporting both the client experience and day-to-day operations of the business.

This is not a traditional mortgage administration position.

This role combines mortgage fulfillment, underwriting support, operations coordination, process improvement, client communication, and business administration. The successful candidate will help create structure, build systems, improve workflows, and ensure every client receives an exceptional experience from application through funding and beyond.

This opportunity is ideal for someone who enjoys the mortgage industry but prefers operations, organization, systems, and client service over networking, sales, and business development. This is a hybrid position, and candidates must be in the Edmonton area in Alberta.

The Role

Working directly with the business owner, you will take ownership of mortgage files once they have been submitted to the lender and conditionally approved.

You will become the central hub for communication between clients, lenders, lawyers, and referral partners while ensuring files move smoothly from commitment through funding and post-closing follow-up.

In addition to mortgage fulfillment responsibilities, you will play a key role in improving internal systems, documenting processes, maintaining databases, tracking business metrics, and supporting the overall growth of the organization.

This is a role for someone who genuinely loves checklists, organization, spreadsheets, processes, and making sure nothing falls through the cracks.

Key Responsibilities

Mortgage Fulfillment & Client Service

Manage mortgage files from conditional approval through funding
Communicate with clients regarding outstanding documentation and conditions
Liaise with lenders, lawyers, appraisers, insurers, and realtors
Upload documents to lender portals and maintain accurate file records
Prepare approval packages and client communications
Coordinate signing appointments and closing requirements
Monitor files to ensure deadlines and conditions are met
Audit completed files for accuracy and compliance

Operations & Administration

Open and organize new client files
Build applications and maintain information within mortgage systems
Sort, save, and manage client documentation
Maintain CRM records and client databases
Track leads follow-up activities and renewal opportunities
Prepare reports and spreadsheets tracking business activity
Assist with year-end administrative and financial preparation
Monitor expenses, revenue tracking, and business reporting
Ensure payroll and contractor payments are accurate

Client Retention & Relationship Management

Maintain ongoing communication with pre-approval clients
Coordinate birthday, anniversary, and milestone communications
Send thank-you cards and drop-off client appreciation items
Coordinate referral partner gifts and acknowledgements
Support client review and testimonial initiatives
Manage post-closing follow-up communications

Systems & Process Improvement

Help develop and implement SOPs, workflows, and operational processes
Improve efficiency across the business
Assist with technology implementation and system optimization
Create documentation and training resources
Identify opportunities for automation and process improvements

Marketing & Database Support

Maintain client and referral databases
Support lead follow-up initiatives
Mine renewal opportunities within the database
Repost and manage selected social media content
Assist with presentation materials and marketing support as required

Who Will Thrive in This Role

You may be an excellent fit if you:

Love organization, structure, and systems
Enjoy improving processes and creating efficiencies
Take pride in keeping everything on track
Are naturally proactive and self-directed
Enjoy helping people without being in a sales role
Communicate professionally and confidently
Stay calm under pressure
Enjoy working closely with an entrepreneurial business owner
Are comfortable speaking up and offering ideas when needed

Why This Opportunity Is Different

This is an opportunity to become an integral part of a growing business and work directly alongside a highly respected mortgage professional who genuinely values relationships, communication, personal growth, and work-life balance.

You won't be just another employee.

You'll become a trusted partner helping shape the future growth of the business while making a meaningful impact on clients' lives every day.

If you love mortgages, thrive on organization, and enjoy being the person who keeps everything running smoothly, we'd love to hear from you.

#hiringhp

Requirements

Required

Minimum 2 years of mortgage industry experience and must be licensed in Alberta
Experience in mortgage underwriting, fulfillment, administration, or brokerage operations
Valid drivers licensed and reliable vehicle
Exceptional written and verbal communication skills
Strong organizational and time-management abilities
High attention to detail and accuracy
Ability to manage multiple files and priorities simultaneously
Advanced computer proficiency and comfort learning new systems
Strong Microsoft Excel skills
Ability to work independently with minimal supervision
Professional, client-focused communication style

Preferred

Experience using Expert
Experience with CRM systems
Experience working within a mortgage brokerage environment
Previous fulfillment or operations experience
Alberta-based candidates (preferred but not required)

Benefits

Compensation & Benefits

Compensation includes a base salary, funded-deal incentives, and bonus opportunities. The successful candidate's total earnings will vary based on business volume and performance. Current projections place total compensation in the $60,000–$75,000+ range, with additional upside as the business continues to grow.
Full-time position (Monday to Friday)
Hybrid position - work from home but flexibility to run errands (drop off client gifts etc.) in the Edmonton area.
All equipment, software, training, and licensing support provided
Long-term growth opportunity within a growing business

Based on current business volumes, total compensation is expected to exceed the base salary significantly through performance-based earnings.

Apply Now

Refine Your Search

service appointment coordinator jobs in leduc ab

Mortgage Fulfillment & Client Success Coordinator - AB

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Biologic Coordinator & Medical Office Assistant, Dermatology

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Service Appointment Coordinator

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Appointment Coordinator (Toyota on the Trail)

Front Desk Care Coordinator

Full-Time Client Relations Coordinator (Mill Woods Office)