Do you think you have what it takes to work in an organization where creativity, ambition and initiative are valued, and where integrity drives everything we do?
Medicom has been in business for over 35 years and has retained its entrepreneurial spirit. By working with us, you will have the opportunity to get involved, make a real impact and contribute to the continued growth of the company. We live our values every day by focusing on customer satisfaction while promoting teamwork, accountability and empathy.
Our team loves challenges and a fast-paced environment. You will have the flexibility to manage work and a personal life, as well as your own personal well-being. We offer an attractive compensation package with benefits.
The Process Technician supports the design, implementation, optimization, and continuous improvement of manufacturing processes and production equipment within the nitrile glove manufacturing facility at Medicom Manufacturing London. This is a hands-on, plant-based technical role.
The Process Technician works closely with Technical, Production, Quality, Maintenance, and EHS teams to ensure that processes meet quality, regulatory, safety, environmental, and efficiency requirements. The role includes process trials, troubleshooting, documentation, validation support, and training of operations personnel.
This is a newly created position to support our operational ramp-up.
Process & Equipment Support
- Support the installation, commissioning, start-up, and optimization of new production equipment.
- Participate in the development, improvement, and industrialization of existing glove manufacturing processes.
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Support production and maintenance teams to ensure the safety, reliability, and efficiency of installations.
- Verify compliance of equipment and processes with quality, safety, environmental, and regulatory requirements.
Process Studies, Testing & Optimization
- Conduct technical process studies, trials, and parameter evaluations on glove manufacturing processes (including compounding, dipping, leaching, curing, stripping, and post-processing steps).
- Execute and support process adjustments, identifying and optimizing critical process parameters.
- Collect, analyze, and interpret process data using basic statistical tools.
- Evaluate the technical and operational feasibility of process modifications.
- Measure and document the impact of changes on production output, defect rates, scrap, and process capability.
Troubleshooting & Continuous Improvement
- Analyze process deviations, equipment malfunctions, and quality issues affecting glove performance and yield.
- Support structured root cause analysis and define corrective and preventive actions.
- Participate in continuous improvement initiatives aimed at improving quality, productivity, reliability, and cost.
- Perform periodic process performance checks and validation support testing.
Documentation, Training & Knowledge Transfer
- Prepare, update, and maintain technical documentation including SOPs, work instructions, process parameters, testing protocols, and technical reports.
- Document trials, changes, deviations, and improvement actions in a clear and traceable manner.
- Participate in cross-functional technical and production meetings.
- Support and deliver training to operators and technicians on new equipment, process changes, and standard work.
May include other related duties as required, provided such duties are reasonable and consistent with the employee’s qualifications and role responsibilities.
Required
- College diploma or technical degree (BAC +2/3 equivalent) in Process Technology, Mechanical, Chemical, Industrial, or related technical field.
- Minimum of three (3) years of experience in an industrial manufacturing environment.
- Understanding of production processes, industrial equipment, and continuous improvement principles. Proficiency with Microsoft Office tools (Excel, Word, PowerPoint).
- Ability to communicate effectively in English in a manufacturing environment.
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Strong analytical and systematic problem-solving skills.
- Pragmatic, methodical, and detail-oriented approach to work.
- Strong organizational and planning abilities.
- Effective written and verbal communication skills.
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Ability to train, coach, and support operators and peers.
Assets
- Experience in medical device, pharmaceutical, glove, or other regulated manufacturing environments.
- Familiarity with basic statistics, data trending, and process capability concepts.
- Exposure to process validation, commissioning, or equipment start-up activities.
- Knowledge of Lean, Six Sigma, or structured problem-solving methodologies.
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Applied process control and basic statistical analysis skills.
- Experience drafting and updating SOPs, work instructions, and technical standards.
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Work is performed in a manufacturing plant environment, with exposure to noise, dust, and industrial machinery.
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The role requires standing, walking, and physical activity, including working with tools and equipment, and may involve repetitive motions.
- The position may require shift work, overtime, and on-call availability, based on operational needs.
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No travel is required for this role.
Compensation
The expected hourly rate for this position is $36 per hour. This position will be eligible for a merit increase in August, 2026. Additional premiums may apply, including evening, night, weekend, or other shift premiums where applicable.
Benefits & Work Environment
- Comprehensive benefits package, including Employee Assistance Program (EAP) and telemedicine services.
- Company-matched retirement plan.
- Opportunities for training, coaching, and professional development.
- A dynamic and friendly work environment, with an active social committee organizing events such as sports activities, BBQs, and family gatherings.
Medicom is an equal opportunity employer. We consider all applicants without regard to age, gender, gender identity or expression, sexual orientation, race, ethnic or national origin, religious beliefs, sex (including pregnancy and breastfeeding), disability or marital or family status. We welcome applications from all qualified individuals and encourage Indigenous persons, persons of color, LGBTQ+ and gender-nonconforming persons, persons with disabilities, women, and members of any other marginalized group.
Medicom is committed to providing an accessible recruitment process. We will make reasonable efforts to provide accommodations to applicants with disabilities during the recruitment process. If you require an accommodation, please let us know when you are invited to participate in the selection process.
Medicom may use artificial intelligence (AI) and digital tools to support certain aspects of the recruitment process, such as candidate sourcing, screening, and interview scheduling. These tools are used to assist our recruiters and do not make final hiring decisions.
If you are energetic, committed to making a difference and love challenges, we would love to hear from you. Visit our website at medicom.com/en_ca/careers and apply today!
