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Opportunities, Growth, Job Satisfaction...Join the Hydro Team.
Business & Information Analyst
Competition: NLH-RE-26-119
Status: Permanent
Location: St. Johns
Our employees are at the heart of what we do. We’re looking for passionate and performance focused people – people who want to make a difference for our customers and who share our values.
GENERAL DUTIES:
As the Business and Information Analyst, you will provide expertise in various functional business processes of the organization. You will facilitate the development of moderate to complex IT/OT systems and existing business processes, including the introduction of new systems through interaction with internal and external stakeholders. You will ensure the systems, processes, standards and control procedures are maintained to enhance the IT/OT systems. You will be responsible for the coordination of long-term planning and analysis for the Capital Program requirements by completing documentation such as Front End Engineering Design Alignment Documents, Basis of Estimates, and Proposals in compliance with regulatory requirements, as related to the scope, risk, and budget estimates for future capital work for both regulated and non-regulated operational technology initiatives. This will include working with business stakeholders to identify and document business requirements, and with the OT team to ensure compliance with identified requirements.
Additionally, you will be responsible for supporting Corporate IM initiatives and leading operational IM activities within Hydro, in line with the Corporate IM Program, and work as the IM point of contact between Hydro departments to ensure the IM needs are assessed and met accordingly.
RESPONSIBILITIES INCLUDE:
Develop and coordinate the OT requirements for the annual capital budget.
Supports operational initiatives through requirements gathering, estimating, stakeholder relations, and coordinating activities.
Coordinates the continual maintenance of the OT Roadmap, with the OT Leadership Team.
Coordinates project activities, aligning with the OT Project Manager on reporting, requirements, scheduling, resourcing, risk management and procurement activities.
Develops technical documentation such as user guides and build guides.
Documents processes, and identifies and recommends improvement opportunities.
Develops test plans, completes testing and validation against business requirements, and schedules user personnel for testing participation.
Ensures that newly implemented system features or enhancements meets user needs as documented in specifications.
Coordinates centralized communication to the business regarding planned/unplanned outages and key communication initiatives.
Completes evaluation of software tools, and provides recommendations to meet business requirements.
Provides SharePoint administration and advisory services to Engineering & Technology and other Hydro departments.
Maintains knowledge and awareness of current industry trends as well as current technologies relating to information management and business analysis.
Serves as main point of contact for ongoing IM discussions/activities with the Corporate IM group.
Assists with the development and facilitation of training and communications to business resources within Hydro.
Performs other IM, BA and IT/OT duties as required including committee representation and work with interdepartmental teams.
REQUIRED QUALIFICATIONS:
A university degree in Commerce or Business Administration or a certification from a 3-year recognized program. A combination of education and experience would be considered.
At least seven (7) years of experience in industry related discipline.
Experience in business analysis, operational technology and information management would be considered an asset.
CLOSING DATE: September 9, 2026
We’re looking for energy we can count on!
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Newfoundland and Labrador Hydro is the people’s utility that you can count on – providing safe, cost-conscious, reliable electricity while harnessing sustainable energy opportunities to benefit the people of Newfoundland and Labrador. We value our employees, we take care of each other, we recognize excellence, we respect individuality and we work hard to create an inclusive and welcoming workplace. People who work at Hydro feel like they’re part of a community and we give back to the communities where we live and work to make them stronger.
There’s lots to learn at www.nlhydro.com
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Our company values diversity and inclusion in the workplace and encourages applications from diverse candidates, including women, Indigenous peoples, persons with disabilities and members of visible minorities.
Submit your application online. Please quote the competition number with your application. We thank all applicants for their interest; however, only those considered for an interview will be contacted.
