Markham, On Home solutions advisor Jobs – 246 Openings This Week

Operations Supervisor
TP Canada —Toronto, ON
- $47,000 a year
- Full-time
- Dental care
Tax Manager
Philip Morris International —Toronto, ON
- From $145,400 a year
- Full-time
- Finance
- Bachelor's
- Leadership
- Flexible schedule
Outside Sales Representative - Home Energy Advisor
HVAC Sales Agency —Greater Toronto Area, ON
- $80,000–$150,000 a year
- Weekends as needed
- Sales
- No experience needed
- English
- Flexible schedule
Quick apply
Director of Infrastructure and Policy, Moosonee, ON
Weeneebayko Area Health Authority —Ontario
- $70.41–$84.19 an hour
- Full-time
- Hybrid work
- Microsoft Office
- Project management
- Presentation skills
- Dental care
- Employee assistance program
Quick apply
Home Comfort Advisor
L.G. Home Comfort Inc. —Greater Toronto Area, ON
- Weekends as needed
- Sales
- High school diploma or GED
- HVAC
- Dental care
Quick apply
4d
Home Comfort Advisor
Mersey Heating & Air Conditioning —Scarborough, ON
- Weekends as needed
- Sales
- Marketing
- No experience needed
- Dental care
- Life insurance
Quick apply
Senior Accountant
Zeifmans —Toronto, ON
- $78,000–$100,000 a year
- Overtime
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Bilingual Automotive Service Advisor
Holman —Toronto, ON
- Full-time
- Remote
- ASE Certification
- Microsoft Powerpoint
- Bilingual
- Dental care
- Tuition reimbursement
Quick apply
Distinguished Engineer
Capital One - CA —Toronto, ON
- Full-time
- Hybrid work
- Azure
- Computer Science
- Java
Distinguished Engineer
Capital One - CA —Toronto, ON
- Full-time
- Hybrid work
- Azure
- Computer Science
- Java
Human Resources Generalist (Floater)
fgf brands —Greater Toronto Area, ON
- Full-time
- Microsoft Office
- Human resources
- Manufacturing
- Tuition reimbursement
- Employee assistance program
Personal Lines Insurance Broker (Aurora)
Morison Insurance Brokers Inc. —Aurora, ON
- $55,000–$80,000 a year
- Full-time
- Organizational skills
- Communication skills
- Dental care
- Employee assistance program
Quick apply
10d
Design Sales Consultant
Master Edge Homes —Markham, ON
- $75,000 a year
- Full-time
- CRM software
- Sales
- Business development
- Dental care
Quick apply
2d
Senior Lending Advisor - Yonge & St. Clair, Toronto, ON
Scotiabank —Toronto, ON
- Sales
- Salesforce
- Negotiation
13d
Labour Relations Advisor
Extendicare —Markham, ON
- Full-time
- Hybrid work
- Travel
- Human resources
- Business
Quick apply
9d
Senior Account Executive
Mier Human Capital —Woodbridge, ON
- $65,000–$80,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Microsoft Office
- Dental care
- Paid time off
Quick apply
General Counsel
Confidential —Toronto, ON
- $150,000–$260,000 a year
- Full-time
- Hybrid work
- Writing skills
- Communication skills
- Negotiation
- Dental care
- Paid time off
Quick apply
21h
Sr. Full Stack Data Science Engineer
TD Bank —Toronto, ON
- $154,000–$199,500 a year
- Full-time
- Bilingual
- Azure
- English
- Paid time off
Advisor, IT Security and Risk Management
Toronto Community Housing —Toronto, ON
- $107,358–$128,830 a year
- Full-time
- Hybrid work
- Computer Science
- Engineering
- Presentation skills
- Dental care
- Tuition reimbursement
10d
Policy, Planning and Coaching Consultant
Toronto Community Housing —Toronto, ON
- $107,358.63–$128,830.36 a year
- Temporary
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Dental care
- Tuition reimbursement
10d

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home solutions advisor jobs near markham, on

Operations Supervisor

TP Canada -
Toronto, ON

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Job details

Full-time
$47,000 a year

Full job description

Join Teleperformance – Where Excellence Meets Opportunity!

Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach.

Why Choose Teleperformance?

We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us.

Utilize advanced support technologies and processes engineered to achieve outstanding results.

We cultivate lasting client relationships and make positive contributions to our local communities.

Become Part of an Exceptional Team!

Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments.

Job Description

About the Job

This role is responsible for directing, managing, and controlling team performance while delivering a high standard of customer experience. The position takes full ownership of team results across customer satisfaction, quality, and operational metrics, while fostering a strong people-focused and performance-driven culture.

Responsibilities

Customer

Directs, manages, and controls the performance of the team while communicating and completing transactions for customers.

Takes complete ownership of the aligned team’s performance on CSAT, Quality, NPS, and other customer metrics.

Demonstrates a strong customer orientation and makes consistent efforts to understand and respond to client needs.

Operational Excellence

Monitors adherence to Service Level Agreements (SLAs) as defined by the Client / Process, including TAT, Quality, Productivity, and Attendance.

Cascades important updates and information to the team during pre-shift briefings.

Monitors calls and provides timely feedback as agreed with Clients and Operations.

Conducts weekly quality audits and develops action plans for advisors requiring coaching and development to achieve desired performance levels.

Tracks attrition and conducts quarterly audits for leave cards and other required documentation.

Identifies process gaps and collaborates with Client, Quality, and Training teams to develop and implement solutions.

Provides regular performance updates to the Team Manager, including risks, issues, and improvement areas.

Initiates CAP, DAP, and EDP processes for disciplinary and performance-related concerns as required.

Ensures efficient and accurate leave management for the team.

Participates in monthly calibration sessions with Quality, Team Coaches, and Trainers to ensure alignment with quality standards.

People & Culture

Acts as an effective team player and resolves conflicts in a constructive and timely manner.

Guides and supports team members toward achieving individual and team objectives.

Maintains effective work behavior under pressure and adapts successfully to changing demands and conditions.

Enables development opportunities for the team through participation in various initiatives.

Assists new and existing team members by preparing development plans and tracking progress against them.

Ensures team adherence to discipline standards and TP policies.

Takes responsibility for implementing feedback and cascading opportunities identified through skip-level meetings to relevant departments.

Critical Competencies

Delivers Customer Service

Solves Problems

Communicates Effectively

Supports Colleague Development

Salary

$47,000 annually

Location

Candidates are advised to be within travel distance from our primary locations: Yonge- Eglinton Midtown Toronto
Fully onsite (5 days a week)

Benefits & Perks

Established career path supported by self-assessments, virtual training, and guided curriculum that allow for vertical and horizontal growth through our multiple lines of business.

Robust career path with a full development plan and the opportunity to grow in the organization.

Paid 9 weeks of training and nesting which consists of 3 weeks of classroom training, 2 weeks of applied learning, 4 weeks of ticketing (nesting), and 2 weeks of annual leave.

Continuous learning through progressive training that is specific to your tenure and skills.

Competitive salary with incentive programs

Positive and supportive environment

Medical and Dental benefits, Employee Family Assistance Programs, Rewards & Recognition programs.

Teleperformance welcomes and encourages applications from people with Disabilities. Should you be invited to participate in the selection process, we are committed to accommodate you to best meet your needs.

Be One of Our People:
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer

Job Application Accommodation:
If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.

Apply Now

Refine Your Search

home solutions advisor jobs in markham, on

Operations Supervisor

Tax Manager

Outside Sales Representative - Home Energy Advisor

Director of Infrastructure and Policy, Moosonee, ON

Home Comfort Advisor

Home Comfort Advisor

Senior Accountant

Bilingual Automotive Service Advisor

Distinguished Engineer

Distinguished Engineer

Human Resources Generalist (Floater)

Personal Lines Insurance Broker (Aurora)

Design Sales Consultant

Senior Lending Advisor - Yonge & St. Clair, Toronto, ON

Labour Relations Advisor

Senior Account Executive

General Counsel

Sr. Full Stack Data Science Engineer

Advisor, IT Security and Risk Management

Policy, Planning and Coaching Consultant

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