An Extraordinary Opportunity Awaits - V!VA Leaside Opens in 2026!
Would you like to fill your time with meaningful, fulfilling work for Seniors?
Join the exclusive launch team at V!VA Leaside - Toronto's premier luxury retirement residence
Craft a truly exceptional lifestyle experience from the ground up in one of the city's most prestigious neighbourhoods
Join a company that believes in Making Today Great!
Be a part of a distinguished founding team curating an exceptional lifestyle experience for our Community Members from day one
Surround yourself with excellence, compassion, and innovation - and discover why we are Happier Here™!
Enjoy competitive salary, health benefits, team meals, vacation, sick pay, and more!
You.
You are a passionate clinical leader who thrives on raising the bar in senior living. You bring energy, professionalism, and heart to everything you do, inspiring your team to deliver the highest standards of care and service. You are a strategic thinker with strong operational skills and a deep understanding of the Retirement Homes Act, 2010. You lead with empathy, accountability, and confidence, and you are committed to mentorship, continuous learning, and building high-performing teams. If creativity, service excellence, collaboration, and making a meaningful difference in people’s lives matter to you — we want to hear from you.
Us.
What do you get when a team of experienced industry professionals combine their passion and decide it is time to raise the bar in the retirement living industry? You get V!VA Retirement Communities. At V!VA, we aren’t about grand statements or lofty ideals. We are a group of Canadians committed to bringing the right mix of people together to inspire each other and deliver the highest standards of customer service and performance in the retirement industry. At V!VA, we put people first. We are looking for just the right person who shares V!VA’s mission – Making Today Great!
The Career.
As Director of Memory Care Services, you will report to the Community Director and provide strategic and day‑to‑day leadership for the LUM!NA Memory Care program. You will be accountable for the quality, delivery, and continuous improvement of Memory Care services, ensuring alignment with best practices, organizational standards, and legislative requirements.
You will play a key role in creating a supportive, engaging environment where Community Members living with dementia feel valued, respected, and understood — and where Team Members are proud of the care they provide.
Key Responsibilities:
Operations & Clinical Leadership
- Oversee the delivery of high‑quality, person‑centred Memory Care services aligned with best practices in dementia care and the LUM!NA philosophy
- Collaborate with the Memory Care Program Coordinator to deliver innovative, purposeful programming 24/7
- Maintain and oversee individualized Community Member Care Plans, ensuring regular reviews and appropriate interventions
- Act as the Memory Care subject‑matter expert during tours, family meetings, and community outreach initiatives
- Lead care conferences and communicate proactively with Community Members and families
- Monitor incidents and behavioural changes, directing appropriate follow‑up and support
- Maintain strong relationships with hospitals, Ontario Health at Home, Public Health, and community partners
- Ensure full compliance with RHRA legislation and all regulatory standards
Team Leadership & Administration
- Recruit, onboard, coach, and manage Memory Care Team Members
- Provide performance feedback, evaluations, and progressive discipline where required
- Support orientation, ongoing education, and mandatory certifications
- Foster a positive, collaborative, and respectful team culture
- Participate in the Manager‑on‑Duty rotation as required
- Model ethical leadership and professionalism at all times
Business Planning & Monitoring
- Contribute to annual business planning, budgeting, and operational reviews
- Monitor departmental performance, resources, and staffing models
- Support revenue‑generating initiatives and program innovation within Memory Care
- Track quality indicators and outcomes to support continuous improvement
Health & Safety
- Support emergency preparedness, drills, and response protocols
- Partner with the Director of Wellness to ensure compliance with IPAC standards
- Collaborate with Public Health during outbreaks
- Promote safe work practices for Community Members, Team Members, and visitors
Qualifications
- Post‑secondary education in Nursing, Social Services, Health Care Administration, Psychology, Recreation Therapy, or a related field
- Minimum 3 years of leadership experience in retirement living or a similar environment
- Demonstrated experience working with individuals living with dementia, including complex behaviours
- Dementia‑related certifications (GPA, PIECES, DementiAbility) considered an asset
- Strong leadership, organizational, and communication skills
- Experience with electronic health records and MS Office (Outlook, Word, Excel, Teams)
- Current CPR certification
- Ability to work flexible hours, including occasional weekends
- Satisfactory Vulnerable Sector Screening
Why Join V!VA Leaside?
This is more than a job — it’s a career-defining opportunity to be part of something special from the very beginning.
If you are passionate about clinical excellence, leadership, and enriching the lives of seniors, apply today and experience why we are Happier Here™!
V!VA Retirement Communities welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Successful applicants will be required to show proof of eligibility to work in Canada for the next 6 months.
V!VA Retirement works and operates in the vulnerable sector and the well-being of our community members and team members is important. For this reason, V!VA Retirement Communities requires that all new Team Members are vaccinated for COVID-19.
Accommodation, including for those who cannot be vaccinated for COVID-19 due to religious or medical reasons, will be provided in accordance with V!VA Retirement’s obligations under the Ontario Human Rights Code, as amended from time to time, and the Accessibility for Ontarians with Disabilities Act, as amended from time to time.
Additional Information
- Annual Salary: $75 - $80K
- We use AI tools in screening applications
- Vacancy Status: New Role
