Milton, On Customer service/order desk administrator Jobs – 9 Openings This Week

Team Lead
Krest One Dental —Milton, ON
- $30–$35 an hour
- Overtime
- Customer service
- Microsoft Office
- Organizational skills
- Dental care
Quick apply
14d
Accounts Receivable Administrator
Burnbrae Farms —Mississauga, ON
- $42,200–$50,160 a year
- Hybrid work
- Bilingual
- Microsoft Word
- Microsoft Excel
Quick apply
13d
Logistics Administrator | Mississauga
Urban Barn Ltd. —Mississauga, ON
- $18.00–$18.75 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Dental care
- Vision care
Quick apply
5d
Receptionist and Office Administrator
The Central Group Ltd. —Mississauga, ON
- $48,000–$53,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
1d
Medical Office Administrator
One Vascular —Burlington, ON
- $20–$23 an hour
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Dental care
- Paid time off
Quick apply
14d
Campus Administrator(Front Desk)-Mississauga,ON
CIMT College —Mississauga, ON
- $18–$19 an hour
- Weekends as needed
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
Receptionist/Administrative Assistant
Master Seo's Dynamic Taekwondo —Mississauga, ON
- $20–$23 an hour
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Sales
- Dental care
- Paid time off
Quick apply
14d
Receptionist
VIP MOTORS —Brampton, ON
- $17.60–$24.00 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
7d
Bilingual Customer Service Administrator (Mississauga Based: Afternoon Shift)
Philips —Mississauga, ON
- $41,000–$64,000 a year
- Overtime
- Microsoft Powerpoint
- Bilingual
- Microsoft Word
- Employee stock purchase plan
- Tuition reimbursement

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CUSTOMER SUCCESS & INSIDE SALES REPRESENTATIVE
Muro North America Inc —Brampton, ON
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Team Lead
Krest One Dental —Scarborough, ON
Help monitor office supplies and place orders as needed. Familiarity with local healthcare regulations and public health policies.
$30–$35 an hour
Quick apply
12d
Team Lead
Krest One Dental —Scarborough, ON
Help monitor office supplies and place orders as needed. Familiarity with local healthcare regulations and public health policies.
$30–$35 an hour
Quick apply
12d

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Team Lead

Krest One Dental
Milton, ON

Quick apply

Job details

Permanent | Full-time
$30–$35 an hour
14 days ago

Qualifications

Customer service
Certified Dental Assistant
Microsoft Office
Dentrix
Organizational skills
Dental office experience
Office management
Leadership
Communication skills

Full job description

Who We Are:

Krest One Dental is a Dental Management Corporation operating multiple clinics across Ontario, Canada. Each clinic delivers a full suite of dental services, including general dentistry, cosmetic treatments, implants, and emergency care. Our locations are equipped with modern technology and staffed by experienced professionals who prioritize patient experience, accessibility, and clinical excellence. We maintain strong brand standards and place a heavy focus on digital visibility and community engagement.

Team Leader will be responsible for supporting daily clinic operations, supervising staff, and ensuring excellent patient care and workflow efficiency. Works closely with management to maintain professionalism, team performance, and operational standards across clinic locations.

Key Duties:

Team Leadership & Staff Management

Supervise and support administrative and clinical team members
Provide guidance, coaching, and ongoing training to staff
Assist with staff scheduling, shift coverage, and workflow management
Monitor team performance and maintain workplace professionalism
Help resolve staff concerns and workplace conflicts professionally
Support leadership initiatives and operational growth across multiple locations
Foster accountability, collaboration, and a high-performance culture

Clinic Operations

Ensure smooth day-to-day clinic operations across assigned locations
Monitor appointment scheduling, production flow, and patient experience metrics
Maintain clinic policies, procedures, and compliance standards
Support inventory management and ordering of supplies
Coordinate with dentists, hygienists, specialists, and external partners
Assist in implementing operational systems and process improvements
Support clinic growth initiatives, efficiency goals, and KPI tracking

Patient Experience

Ensure excellent customer service and patient satisfaction
Address patient inquiries, complaints, and concerns professionally
Assist patients with treatment coordination and follow-ups
Maintain patient confidentiality according to privacy regulations
Ensure consistent patient experience standards across the organization
Support patient retention, recall systems, and communication strategies

Administrative Support

Assist with patient scheduling and follow-up logistics
Support insurance verification and basic billing assistance
Maintain patient records with accuracy and confidentiality
Help monitor office supplies and place orders as needed
Ensure clinic policies and procedures are followed
Liaise with dental assistants, hygienists, and providers to support workflow
Assist management with reporting, audits, and operational documentation

Team Coordination

Support onboarding and training of new front desk staff
Provide daily support and guidance to patients, visitors, and clinic staff
Ensure staff adhere to clinic standards, protocols, and patient care expectations
Promote a positive, collaborative, and patient-focused work environment
Encourage team engagement, accountability, and continuous improvement

Patient Care & Communication

Serve as a helpful point of contact for patient concerns, redirecting to management when needed
Ensure efficient patient flow throughout the clinic
Oversee appointment reminders, recalls, and follow-ups
Maintain high patient satisfaction through friendly, timely communication
Support reputation management and patient feedback initiatives

Compliance & Safety

Ensure compliance with infection prevention and control protocols
Support workplace health and safety standards
Maintain knowledge of dental office software and insurance procedures
Ensure adherence to privacy legislation, regulatory requirements, and DSO operational standards

Reporting & Documentation

Prepare and submit reports on office performance, including financial, patient flow, and staff efficiency.
Analyze patient satisfaction surveys and take appropriate action to improve service delivery.
Manage inventory reports and track the use of materials.

Required Qualifications:

Minimum of 1 year of experience as a Dental Office Manager within the healthcare industry.
Dental office experience is required, and knowledge of dental procedures and terminology is preferred.
Strong knowledge of dental insurance claims, billing, and coding.
Proficient in office software (e.g., Microsoft Office Suite) and dental practice management software (e.g., Akitu, Dentrix).
Strong leadership and organizational skills with the ability to manage multiple priorities.
Excellent communication skills, both written and verbal.
Ability to work independently and in a team environment.

Preferred Qualifications:

Certification in dental office management or related fields (e.g., CDA, Dental Office Administrator Certificate).
Experience of hiring and performance reviews.
Familiarity with local healthcare regulations and public health policies.

Physical Requirements:

Ability to sit, stand, or walk for extended periods.
Occasional lifting of office supplies or dental equipment (up to 20 lbs).

Working Conditions:

Occasional overtime may be required during peak periods or for special projects.
The position may require standing for long periods, occasional lifting, and the ability to work in a fast-paced, patient-focused environment.

We thank all applicants for their interest, but only those selected for an interview will be contacted.

Equal Opportunity Employer:

We are an equal opportunity employer and encourage applications from all qualified individuals. We are committed to providing a diverse and inclusive workplace for all employees

This Vacancy is for an existing position in the organization

Pay: $30.00-$35.00 per hour

Application question(s):

Are you legally eligible to work in Canada?
How many years of experience do you have working in a dental set up?

Work Location: In person

Quick apply

Refine Your Search

customer service/order desk administrator jobs in milton, on

Team Lead

Accounts Receivable Administrator

Logistics Administrator | Mississauga

Receptionist and Office Administrator

Medical Office Administrator

Campus Administrator(Front Desk)-Mississauga,ON

Receptionist/Administrative Assistant

Receptionist

Bilingual Customer Service Administrator (Mississauga Based: Afternoon Shift)

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