As part of the Contract Logistics team at Kuehne+Nagel, you will play a key role in designing, managing, and optimizing solutions that keep goods moving efficiently. Whether you’re leading a team, engineering processes, or driving projects, your work ensures that our customers’ products are stored, handled, and delivered with precision. From everyday essentials to seasonal items, what we do in Contract Logistics impacts businesses and communities around the world. At Kuehne+Nagel, your contribution goes far beyond the warehouse—it helps shape the flow of global trade.
“If you are a current Kuehne+Nagel employee: Please ensure applications are submitted by Monday, May 18, 2026. KN is committed to supporting internal career growth, and internal candidates will be considered first. When necessary, external candidates will be reviewed to ensure the best fit for the role and business needs.”
Are you thinking about advancing your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Milton, Canada Site is looking for a new Quality Manager to join our Contract Logistics team.
As the Quality Assurance Manager you will assume overall responsibility for the ongoing development and maintenance of the Quality Management System (QMS) within the Contract Logistics business unit(s). You will oversee Branch and Business Unit Quality functions employing knowledge including but not limited to Heath Canada Regulations associated with functions (Distribution and/or Wholesaling) performed at the assigned Business Unit(s) (e.g. narcotics control, controlled drugs and substances, precursors, etc.)
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Achieve QA operational objectives by monitoring and assigning day to day activities, identifying and addressing gaps/problems and providing regular feedback to the Director QA/RA and stakeholders regarding QMS performance or issues.
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Serve as the site QA liaison to clients
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Assist and support site Operations Management team as necessary in new client, new product, new process introduction with risk management and identification of required activities to ensure GxP compliance.
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Oversee product complaint/inquiry requests, investigations and trending in accordance with client or KN requirements.
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Oversee site QA record activities and facility and equipment maintenance activities for timeliness and adherence to GxP.
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Support development and implementation of WI's and SOP's using advanced knowledge of GXP's and industry standards.
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Ownership of Branch/Client specific SOP's and performs monthly review for expiration dates.
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Responsible to hire, manage, develop, evaluate, coach, mentor, guide and direct all QA Specialists and Supervisor within the site, monitor work quality and productivity for maintenance of site QMS
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Manage and monitor site changes through Change Controls
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You will be a sitting member of the Change Control Review Board.
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Monitor, identify, and investigate incidents from a quality perspective; support and/or complete deviation reports.
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Manage the non-conformity and planned deviation process and oversee the execution of CAPA commitments.
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Other duties as assigned relative to the assigned site and additional sites
If you require accommodation for the recruitment /interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.
This job posting relates to an available role and not a future talent pool.
What we would like you to bring
- Bachelor in Sciences (e.g. Pharmacy, Chemistry, Biology or a related discipline) is required;
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Canadian equivalency required if the degree was awarded outside Canada or the USDiploma/Degree/Certificate in Quality Assurance is preferred
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7+ years industry experience in Quality Assurance
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2+ years industry experience in Medical Device / Pharmaceutical distribution is preferred
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3+ experience leading and developing teams
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Must meet Health Canada's requirements to perform RPIC and QPIC responsibilities
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Proficiency in Quality Management systems and standards required (i.e. GMP, ISO 13485, 14001, 90001, 180001)
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Proficiency in English (written and verbal)
Continuous Improvement Requirement:
The right candidate will have a continuous improvement mindset and a tendency towards 5S in the workplace.
At Kuehne+Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. The hourly wage range for this position is between $86,383.00 and $107,979.00. Base wage is part of a competitive total rewards package that includes health and dental benefits, a retirement savings plan, and tuition reimbursement. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data. #LI-ONSITE #LI-MB1
“Artificial Intelligence (AI) tools may be used to assist in [specific process, e.g., screening applications, interview scheduling]. These tools analyze information to support decision-making, but final decisions are made by human reviewers.”
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.
