Mississauga On Booking agent Jobs – 13 Openings This Week

Guest Services Agent
STAYBRIDGE SUITES TORONTO AIRPORT EAST —Etobicoke, ON
- $21.50 an hour
- Part-time
- English
- Microsoft Office
- Hotel
Quick apply
20h
Front Desk Agent
Stay Inn Hospitality —Etobicoke, ON
- $18–$19 an hour
- Part-time
- Google Suite
- Customer service
- Microsoft Office
Quick apply
9d
Front Desk Agent
Stay Inn —Etobicoke, ON
- From $20 an hour
- Weekends as needed
- Customer service
- Hotel
- Administrative experience
Quick apply
2d
Hotel Front Desk- Part-Time
Best Western PLUS Toronto Airport —Mississauga, ON
- $21–$22 an hour
- Weekends as needed
- Hospitality
- Customer service
- Hotel
Quick apply
Reservationist (Full Time)
Park Hyatt Toronto —Toronto, ON
- $25.87 an hour
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Sales
- Dental care
- Tuition reimbursement
Customer Support Agent
Roam —Toronto, ON
- $45,000–$50,000 a year
- Holidays
- Customer service
- Continuous improvement
- Communication skills
Quick apply
Guest Services Agent
The Hazelton Hotel —Toronto, ON
- $22.00–$23.91 an hour
- Weekends as needed
- Customer service
- English
- Hotel
Quick apply
3d
PBX/Reservations Agent (Full-Time)
The Hazelton Hotel —Toronto, ON
- $21.26–$24.26 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Dental care
- Paid time off
Quick apply
Front Desk Agent (Resort)
CEM Resorts —Toronto, ON
- $12–$25 an hour
- Weekends as needed
- Hospitality
- Customer service
- Hotel
Front Office Manager
Hilton Garden Inn Hotel —Mississauga, ON
- $50,000–$55,000 a year
- Weekends as needed
- Heavy lifting
- Customer service
- Hotel
- Store discount
- Disability insurance
Quick apply
Reservations Agent – Resort
CEM Resorts —Toronto, ON
- $10–$20 an hour
- Weekends as needed
- Hospitality
- Customer service
- Guest services
Founding Customer Success Manager
Valsoft Corporation —Toronto, ON
- Full-time
- Hybrid work
- Sales
- Salesforce
- Project management
Quick apply

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Dental Assistant Level II+front desk
Dental office in Mississauga —Mississauga, ON
Hours do include some Saturdays and a couple evenings a week till 7pm. Job Types: Full-time, Permanent. Canadian dental Assistanting: 1 year (required).
$24–$29 an hour
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Security Guard/ Concierge
Nationwide Security Ltd. —Markham, ON
Review, know and follow post orders as identified for site representing. Provide outstanding and personalized customer service as a front line representative of…
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1d

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Guest Services Agent

STAYBRIDGE SUITES TORONTO AIRPORT EAST
Etobicoke, ON

Quick apply

Job details

Part-time | Full-time
$21.50 an hour
20 hours ago

Qualifications

PCI
English
Microsoft Office
Organizational skills
Front desk
Guest services
Communication skills
Hotel experience

Full job description

Job title: Guest Services Agent (On Property)

Location: Staybridge Suites Toronto Airport East/GTA/Pearson International Airport

Responsible to: Front Office Manager

ABOUT US

LHM Canada provides industry-leading support to its owners. We focus on managing great hotels that lead their markets in guest satisfaction, RevPAR penetration, and product quality. At LHM, we believe success in the hospitality industry begins with people. They are our greatest asset and, as such, are treated this way. To learn more about LHM Canada, please visit Hotel Development, & Management | LHM Canada

RESPONSIBILITIES

Guest Services & Front Desk Operations

· Provide a warm, professional, and efficient welcome to all guests during arrival, departure and throughout entire stay cycle; provide accurate information about hotel services, amenities, and local area attractions, transportation, and dining options.

· Maintain accurate guest information, room assignments, and billing details within the PMS;

· Handle guest inquiries and requests with empathy and professionalism, ensuring prompt resolution and service recovery when necessary.

· Coordinate for guests their extended-stay needs, such as weekly housekeeping schedules, pet-friendly room assignments, and long-term billing arrangements.

Reservations & Revenue Support

· Process new reservations, changes, and cancellations efficiently, following both brand standards and LHM policies.

· Upsell and promote hotel services, room upgrades, and special packages to maximize revenue opportunities.

· Ensure all negotiated rates, corporate accounts, and loyalty memberships (IHG One Rewards) are correctly applied to guest bookings.

· Work closely with Sales and Revenue Management teams to support group and extended-stay business.

Teamwork & Communication

· Coordinate with Housekeeping to ensure room readiness and accurate status updates on a day/shift-basis.

· Communicate guest preferences, special requests, and maintenance issues to relevant departments promptly; ensure follow-up with guest is conducted for service completion and service satisfaction.

· Collaborate with colleagues across departments to ensure seamless service delivery and guest satisfaction.

Cash Handling & Compliance

· Handle guest payments, deposits, refunds, and incidental charges in line with accounting and audit procedures. Ensure compliance with IHG policies and PCI standards.

· Balance cash drawers and reconcile end-of-shift reports with 100% accuracy.

Health, Safety & Brand Standards

· Follow safety and security protocols, including emergency procedures and guest confidentiality practices.

· Assist in maintaining a clean and welcoming lobby environment that reflects Staybridge brand standards.

· Ensure all front desk processes, logs, and systems are maintained in compliance with IHG requirements and LHM operational policies.

QUALIFICATIONS & EXPERIENCE

· Previous front desk or guest services experience in a hotel environment; extended-stay or all-suite brand experience is an asset.

· Proven ability to deliver excellent guest service while handling check-ins, check-outs, reservations, and billing with accuracy.

· Strong knowledge of IHG brand standards, IHG One Rewards loyalty program and guest service expectations in an elevated service environment.

· Experience resolving guest issues with professionalism, empathy, and service recovery techniques.

· Familiarity with hotel PMS systems (Opera/HotelKey) and Microsoft Office Suite; ability to learn new systems quickly.

· Demonstrated reliability and punctuality; must be consistently dependable and able to follow scheduled shifts.

· Flexibility to work AM, PM, Night shifts, weekends, and holidays as required by business demands.

· Strong communication skills in English, both verbal and written; additional languages are an asset.

· Ability to multitask and remain calm in a fast-paced, high-occupancy environment.

· Must maintain a professional appearance, positive attitude, and team-oriented approach at all times.

· Strong attention to detail and organizational skills, particularly when handling payments, guest records, daily reports and other routine tasks.

· Ability to work independently with minimal supervision while also supporting and collaborating with the hotel team.

What We Offer

We give our people everything they need to succeed, from a competitive salary that rewards all their hard work to a wide range of benefits designed to help them live their best work life.

We welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and provide opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance—always welcoming different backgrounds, experiences, and perspectives.

Pay: $21.50 per hour

Benefits:

On-site parking

Work Location: In person

Quick apply

Refine Your Search

booking agent jobs in mississauga on

Guest Services Agent

Front Desk Agent

Front Desk Agent

Hotel Front Desk- Part-Time

Reservationist (Full Time)

Customer Support Agent

Guest Services Agent

PBX/Reservations Agent (Full-Time)

Front Desk Agent (Resort)

Front Office Manager

Reservations Agent – Resort

Founding Customer Success Manager

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