Moncton, Nb Product support Jobs – 471 Openings This Week

Customer Care Agent
Grand & Toy —Moncton, NB
- $45,000–$55,000 a year
- Full-time
- Hybrid work
- Bilingual
- English
- Communication skills
- Dental care
- Tuition reimbursement
Quick apply
14d
Managing Funeral Director and Embalmer - LICENCE REQUIRED
York Funeral Home —New Brunswick
- $65,000–$95,000 a year
- Weekends as needed
- Management
- Heavy lifting
- Sales
- Disability insurance
- Relocation assistance
Quick apply
Product Manager (HVAC)
Greystone Energy Systems Inc. —Moncton, NB
- Full-time
- Bachelor's
- Product management
- HVAC
- Disability insurance
- Dental care
Quick apply
Quality Assurance Manager
Greystone Energy Systems Inc. —Moncton, NB
- Full-time
- Schematics
- Engineering
- Data analysis skills
- Wellness program
- Disability insurance
Quick apply
Graphic Designer – Maternity Leave Contract
Greystone Energy Systems Inc. —Moncton, NB
- Temporary
- Microsoft Word
- Microsoft Excel
- Marketing
- Paid time off
- Flexible schedule
Quick apply
Trailer mechanic lead hand / foreman
Manac Inc —Moncton, NB
- $27.94–$36.28 an hour
- Full-time
- First Aid Certification
- No university degree
- Profit sharing
- Dental care
Healthcare Professional (RRT/RN) (Full-Time)
Linde plc —Moncton, NB
- Full-time
- Sales
- Customer service
- In-person
Quick apply
Technical Sales Representative - Power Generation
Wajax —Moncton, NB
- Bachelor's
- Wellness program
- Dental care
Quick apply
Call Center Manager
1 Clean Air —New Brunswick
- $50,000–$70,000 a year
- Full-time
- Remote
- Bilingual
- CRM software
- Sales
Quick apply
3d
Heavy Equipment Shop Technician
Ault Industries Inc. —Moncton, NB
- Overtime
- Heavy lifting
- Customer service
- Maintenance
- Profit sharing
- Dental care
Quick apply
Financial Services Manager
Acadia Toyota —Moncton, NB
- $62,252.37–$212,335.42 a year
- Full-time
- Bilingual
- Sales
- Customer service
- Dental care
- Vision care
Quick apply
I&R Technician (Travel required)
Activo —Moncton, NB
- $26–$30 an hour
- Weekends as needed
- Sales
- Customer service
- English
Quick apply
Owner Operator Wanted – Local Moncton Deliveries + Short Haul Highway Runs
Lineage logistics —Moncton, NB
- Full-time
- Driving
Quick apply
Machinery Sales Representative
UHI EARTHMOVING EQUIPMENT INC. —Moncton, NB
- $25–$28 an hour
- Full-time
- Bilingual
- Sales
- English
- Dental care
- Paid time off
Quick apply
Bi-Lingual Sales/Warehouse Associate
Chemtec Distribution Canada —Dieppe, NB
- From $20 an hour
- Full-time
- Bilingual
- Heavy lifting
- Forklift
Quick apply
20h
Outside Sales Representative (Maritime/Construction Specialist) - Moncton, NB
Certified Labs —Moncton, NB
- $70,000–$100,000 a year
- Sales
- Presentation skills
- Construction experience
Quick apply
Material Planner - Inventory
Greystone Energy Systems Inc. —Moncton, NB
- Full-time
- Microsoft Excel
- ERP systems
- Microsoft Office
- Wellness program
- Disability insurance
Quick apply
11d
Millwork Production Supervisor
West-Wood Industries Ltd. —Scoudouc, NB
- Full-time
- Engineering
- English
- Microsoft Office
- Disability insurance
- Dental care
Quick apply
4d
Corporate Store Manager B - Store
Bulk Barn —Dieppe, NB
- $58,000–$60,000 a year
- Full-time
- Management
- Sales
- High school diploma or GED
Quick apply
Financial & Accounting Analyst
moneyGenius —Dieppe, NB
- Full-time
- Data analysis skills
- Finance
- Bachelor's
- Dental care
- Work from home
Quick apply

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product support jobs near moncton, nb

Customer Care Agent

Grand & Toy -
Moncton, NB

Quick apply

Job details

Full-time
$45,000–$55,000 a year
14 days ago

Qualifications

Bilingual
French
English
Communication skills

Full job description

Who We Are

At Grand & Toy, we're more than just a supplier – we're a trusted partner to businesses across Canada. With over a century of experience, we've built a legacy of delivering innovative solutions in office supplies, furniture, technology, cleaning products, and facility management. We strive to empower organizations by simplifying procurement, streamlining operations, and providing tailored solutions that drive success. We pride ourselves on exceptional service, sustainable practices, and creating value for businesses of all sizes.

As a leader in the industry, we're committed to fostering strong relationships, reducing costs, and helping our clients build smarter workplaces. Internally, that means building strong, respectful relationships with our people and our partners, too.

About the Role

As a Customer Care Agent at Grand & Toy, you’ll be a key voice for our business customers across Canada, ensuring every interaction is professional, accurate, and easy.

You’ll work within a hybrid support model (Canadian‑based and offshore teams), handling a mix of order inquiries, returns, delivery issues, and product questions across phone, email, and chat.

Reporting to the Manager of Customer Care, you’ll play a critical role in delighting our customers, supporting account growth, and reinforcing our reputation for exceptional service, while helping us continuously elevate how we serve our customers.

Key Responsibilities

Support customers & resolve issues - Respond to customer inquiries across phone, email, and chat, providing accurate information and resolving issues while delivering a professional, positive experience.
Manage orders & transactions - Process orders, changes, returns, and related transactions with a high level of accuracy, proactively monitoring status and communicating updates as needed.
Be a trusted customer partner - Build strong relationships by offering timely, knowledgeable, and solution‑oriented support that drives customer satisfaction and loyalty.
Collaborate to get things done - Work closely with Sales, Supply Chain, Operations, Pricing, Merchandising, Inventory Management and offshore teams to resolve service issues and ensure a seamless customer experience.
Drive continuous improvement - Share customer feedback and recurring issues, and stay current on products, services, and systems to help improve our processes and overall customer experience.

Who You Are

Fully Bilingual – Able to provide excellent customer care fluently in both English and French
Customer‑First Mindset – You genuinely care about solving problems and creating a great experience for customers, even when situations are challenging or complex.
Strong Communicator – You’re clear, professional, and confident in your written and verbal communication, and comfortable supporting customers over phone, email, and chat.
Detail‑Oriented & Accurate – You work carefully within systems and processes, with a strong focus on accuracy when entering orders, processing returns, and documenting interactions.
Problem Solver – You use sound judgment to assess situations, ask good questions, and identify practical solutions that balance customer needs and business realities.
Collaborative Team Player – You build positive working relationships with teammates and cross‑functional partners, and you’re comfortable working in a hybrid onshore/offshore environment.
Adaptable & Curious – You’re comfortable working in a fast‑paced environment, learning new systems, and adapting as customer needs and priorities evolve.

What Grand & Toy Offers

At Grand & Toy, we're committed to helping you thrive, professionally, financially, and personally. As part of our team, you'll enjoy a rewarding career with strong support and meaningful opportunities to grow.

Here’s what Grand & Toy offers:

Competitive Compensation – With a hiring range btween $45,000 - $55,000 reflecting your skills and experience, with future growth potential.
Comprehensive Benefits Package – Health, dental, vision, and wellness programs to support you and your family.
Retirement Savings Support – Matching RRSP contributions through a flexible retirement savings plan.
Learning & Development – Access to tuition reimbursement, training, tools, and resources to help you build your skills and advance your career.
Career Advancement – Opportunities for growth and promotion within a proudly Canadian company.
Exclusive Perks – Associate and corporate discounts, plus rewards programs in eligible roles.

Ready to Apply?

Join Grand & Toy as a Customer Care Agent and help us deliver an exceptional experience to businesses across Canada, while building a career with a company that values your skills, supports your growth, and recognizes your impact.

We are committed to providing accommodations for persons with disabilities. If you require accommodation during the recruitment process or in the workplace, we will work with you to meet your needs.

Our recruitment team uses AI tools to help source candidates, but all screening and selection decisions are made by humans. Only those selected for an interview will be contacted.

Quick apply

Refine Your Search

product support jobs in moncton, nb

Customer Care Agent

Managing Funeral Director and Embalmer - LICENCE REQUIRED

Product Manager (HVAC)

Quality Assurance Manager

Graphic Designer – Maternity Leave Contract

Trailer mechanic lead hand / foreman

Healthcare Professional (RRT/RN) (Full-Time)

Technical Sales Representative - Power Generation

Call Center Manager

Heavy Equipment Shop Technician

Financial Services Manager

I&R Technician (Travel required)

Owner Operator Wanted – Local Moncton Deliveries + Short Haul Highway Runs

Machinery Sales Representative

Bi-Lingual Sales/Warehouse Associate

Outside Sales Representative (Maritime/Construction Specialist) - Moncton, NB

Material Planner - Inventory

Millwork Production Supervisor

Corporate Store Manager B - Store

Financial & Accounting Analyst

I want to receive the latest job alerts for product support in moncton, nb

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