Montréal Qc Luxury brand Jobs – 116 Openings This Week

Client Escalations Specialist
Nuovo Photography —Montréal, QC
- Full-time
- Spanish
- Google Suite
- English
Quick apply
Digital Marketing Manager – Performance & Analytics Full Time | Hybrid | Montreal, Quebec
Rental Escapes —Montréal, QC
- $85,000–$95,000 a year
- Full-time
- Hybrid work
- English
- Master's degree
- Analysis skills
- Disability insurance
- Dental care
Quick apply
Associé(e) aux ventes à temps plein / Full-Time Sales Associate - Greater Montreal
Browns Shoes —Mont-royal, QC
- $20–$30 an hour
- Full-time
- Communication skills
- Store discount
Quick apply
8d
Nike - Sales Athlete/Associé(e) de vente - Eaton De Montreal
Retailors —Montréal, QC
- Part-time
- Customer service
- Basic math
- English
- Store discount
Quick apply
2d
Luxury Retail Store Manager | Gerant/e de magasin de luxe
Europa Group —Montréal, QC
- $50,000–$150,000 a year
- Part-time
- Bilingual
- Sales
- Customer service
- Store discount
- Flexible schedule
Quick apply
1d
Coordonnateur(trice) de comptes / Account Coordinator
Bixlers Inc —Montréal, QC
- Full-time
- Microsoft Excel
- Customer service
- English
- Dental care
- Paid time off
Quick apply
1d
Bilingual Showroom Sales Consultant
Metro Wallcoverings —Montréal, QC
- $60,000–$70,000 a year
- Full-time
- Bilingual
- CRM software
- Sales
- Disability insurance
- Dental care
Quick apply
Spécialiste du Rayon Chaussures | Footwear Department Specialist
Harry Rosen Inc. —Montréal, QC
- Full-time
- Sales
- Retail sales
Quick apply
Coordonnateur(trice) Administratif(ve) de fabrication / Manufacturing Administrative Coordinator
Bixlers —Montréal, QC
- Temporary
- Microsoft Excel
- English
- Microsoft Office
- Disability insurance
- Dental care
Quick apply
1d
Sales Representative
Anzie —Mont-royal, QC
- $45,000–$50,000 a year
- Weekends as needed
- Bilingual
- Sales
- Customer service
- Flexible schedule
Quick apply
12d
Sr. Technical Designer
Moose Knuckles Canada —Montréal, QC
- Full-time
- Bilingual
- English
- Microsoft Office
- Store discount
- Disability insurance
Quick apply
Directeur(trice) de boutique/Store Manager - Temps plein/Full time - Rockland Centre, QC
Swarovski —Mont-royal, QC
- Full-time
- Sales
- English
- Master's degree
- Employee assistance program
MAC Cosmetics -Freelance/On-Call - Rue St. Catherine - Montréal, QC
Estee Lauder —Montréal, QC
- $17.50–$28.15 an hour
- Weekends as needed
- Sales
- Designated paid holidays
- Disability insurance
Quick apply
Head Buyer ( Retail)
Recrutement Prestige —Montréal, QC
- Full-time
- Inventory management
- Merchandising
- Organizational skills
Quick apply
Chauffeur / Chauffeuse Professionnel(le) (Formation offerte)
Limotour Inc. —Dorval, QC
- From $18.54 an hour
- Overtime
- Bilingual
- Customer service
- English
- Flexible schedule
Quick apply
8d
Client Service Specialist
Maison Birks —Montréal, QC
- Full-time
- Microsoft Powerpoint
- Bilingual
- Microsoft Excel
- Paid time off
- Employee assistance program
Quick apply
Brand Storytelling & Content Manager
Techo-Bloc —Saint-Hubert, QC
- Full-time
- Hybrid work
- Communication skills
Quick apply
Nike - Cashier Athlete/Athlète à la caisse - Eaton De Montreal
Retailors —Montréal, QC
- Part-time
- Customer service
- Basic math
- English
- Store discount
Quick apply
6d
Retoucheur·euse - Sur appel // Retoucher - On-call
SSENSE —Montréal, QC
- From $24.70 an hour
- On call
- Communication skills
- Flexible schedule
Quick apply
4d
Digital Brand Strategist Sr
Valtech Group —Montréal, QC
- Writing skills
- Presentation skills
- Agile
- Profit sharing
- Employee assistance program

I want to receive the latest job alerts for luxury brand in montréal qc

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

luxury brand jobs near montréal qc

Client Escalations Specialist

Nuovo Photography -
Montréal, QC

Quick apply

Job details

Full-time

Qualifications

French
Spanish
Google Suite
Slack
English
Xero
Communication skills
Negotiation

Full job description

Nuovo Artistic Studios is the premier destination for all things self-love. A by-women company and one of the largest artistic photography companies in North America, Nuovo is on a mission to empower individuals by fostering confidence and self-expression while celebrating intimacy and individuality.

As a Client Escalations Specialist, you'll bring your strong emotional intelligence, resilience, and calm composure to ensure exceptional customer relations even in high-stakes situations. You'll be the key to seamless communication, taking full ownership of complex issues, and turning friction into loyalty. Based in the vibrant Old Port of Montreal, we seek candidates who are driven to maintain genuine and loyal relationships with our clients through effective crisis resolution while supporting our collaborative team.

This is an excellent opportunity for someone who thrives in a fast-paced, high-stakes setting and takes pride in delivering a high-touch, resilient, and strategic, solution-oriented client experience.

What You’ll Do:

Manage daily post-shoot client support (calls, emails, follow-ups) with a focus on high-priority and sensitive cases, ensuring full ownership from start to finish.

Act as the primary point of contact for high-stakes escalations, driving swift, effective, and brand-aligned outcomes.
Investigate and unblock critical bottlenecks in order production, editing, or delivery by coordinating efficiently with the studio, sales, and production teams.
In conjunction with your manager, exercise strategic judgment in handling exceptions (refunds, credits, priority reshoots) while balancing client satisfaction and business impact.
Maintain a high standard of resilience, empathy, and absolute discretion in all sensitive client interactions.
Conduct root-cause analysis on recurring issues and share actionable insights to optimize processes and proactively reduce future escalations.
Track escalation metrics and performance through KPIs (resolution time, SLA compliance, and client retention).
Take on additional tasks outside of core responsibilities as directed by your manager to support collaborative team and business needs.

Requirements

About you:

Minimum 3-5 years of professional experience in customer experience, client services, or customer success, with a proven focus on escalation management or crisis resolution.

Strong problem-solving, negotiation, and mediation skills, with the ability to exercise sound judgment, balance client needs, and protect company objectives.
Demonstrated resilience and emotional intelligence to handle complex, highly sensitive situations and frustrated clients with absolute professionalism.
Experience in driving root-cause analysis and implementing positive, measurable changes to optimize workflows and reduce future escalations.
Highly organized, process-driven, and detail-oriented, with the ability to multitask under pressure.
Excellent verbal and written communication skills in English (strong diplomacy is a must); Spanish and French are considered assets.
Proficient with technology and software, including Xero, Slack, Front, and Google Suite.
Eager to learn, highly adaptable to change, and comfortable stepping into high-stakes challenges.

Benefits

What We Offer:

Inspiring Work Environment: Immerse yourself in a creative, collaborative studio where artistry and empowerment converge.
Growth Opportunities: Be part of a fast-growing company committed to nurturing talent and fostering career development.
Recognition and Support: A team that values your contributions and celebrates your success.
Exclusive Perks: Access to Nuovo’s services and products, ensuring you, too, can experience the power of portraiture. We also provide you with a 50% Family & Friends discount.

About us:

Nuovo Artistic Studios is not just a photography studio; it’s a movement designed to uplift, empower, and transform. Our mission is to provide every guest with a luxury experience that inspires confidence and celebrates individuality. With studios across North America, we are redefining the art of modern portraiture, one empowered story at a time.

This is your opportunity to join a team dedicated to excellence and artistry. Become part of the Nuovo legacy and make an impact, one unforgettable moment at a time.

This is your moment. Apply today!

Quick apply

Refine Your Search

luxury brand jobs in montréal qc

Client Escalations Specialist

Digital Marketing Manager – Performance & Analytics Full Time | Hybrid | Montreal, Quebec

Associé(e) aux ventes à temps plein / Full-Time Sales Associate - Greater Montreal

Nike - Sales Athlete/Associé(e) de vente - Eaton De Montreal

Luxury Retail Store Manager | Gerant/e de magasin de luxe

Coordonnateur(trice) de comptes / Account Coordinator

Bilingual Showroom Sales Consultant

Spécialiste du Rayon Chaussures | Footwear Department Specialist

Coordonnateur(trice) Administratif(ve) de fabrication / Manufacturing Administrative Coordinator

Sales Representative

Sr. Technical Designer

Directeur(trice) de boutique/Store Manager - Temps plein/Full time - Rockland Centre, QC

MAC Cosmetics -Freelance/On-Call - Rue St. Catherine - Montréal, QC

Head Buyer ( Retail)

Chauffeur / Chauffeuse Professionnel(le) (Formation offerte)

Client Service Specialist

Brand Storytelling & Content Manager

Nike - Cashier Athlete/Athlète à la caisse - Eaton De Montreal

Retoucheur·euse - Sur appel // Retoucher - On-call

Digital Brand Strategist Sr

I want to receive the latest job alerts for luxury brand in montréal qc

Related Searches

Explore jobs in more locations

Job seeker tools

Employer Tools

Browse

Stay Connected