Nanaimo Bc Associate director Jobs – 2 Openings This Week

Dialer Lead Developer
Phillips & Cohen Associates Ltd. —Canada
- $85,000 a year
- Full-time
- Software troubleshooting
- SQL
- Analysis skills
Quick apply

Check out these similar jobs

Based on your search for associate director jobs.

Dialer Lead Developer
Phillips & Cohen Associates Ltd. —Canada
PCA provides Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, disability, marital status,…
$85,000 a year
Quick apply

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Associate Sales Director
IVARI —Toronto, ON
University degree or equivalent work experience. Employee savings plan with 75% match to help you save even more. Proven ability to build on existing business.
$66,500–$85,000 a year
Quick apply
Director of Long Term & Elder Care, Moose Factory, ON
Weeneebayko Area Health Authority —Ontario
Develop collaborative relationships with hospitals, Indigenous communities, Ontario Health teams, public health, and community partners.
$70.42–$84.19 an hour
Quick apply

Show more jobs in cities nearby

I want to receive the latest job alerts for associate director in nanaimo bc

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

associate director jobs near nanaimo bc

Front End Developer jobs in Luxemburg, ON

Lead Developer jobs in Province De Québec

Non Profit Developer jobs in Toronto, ON

Developer jobs in Victoria, BC

Lead Developer jobs in Remote

Software Developer, Internship jobs in Newfoundland And Labrador

Lead Developer jobs in Kelowna, BC

Dialer Lead Developer

Phillips & Cohen Associates Ltd. -
Canada

Quick apply

Job details

Full-time
$85,000 a year

Qualifications

Defect resolution root cause analysis
Business intelligence
Incident management
Software troubleshooting
SAS
Relational databases
Call center experience
Data and database experience
SQL
Analysis skills
Continuous improvement
Report and presentation preparation
Written report writing
Data analytics
Organizational skills
Root cause analysis
Cross-functional collaboration
Communication skills
Cross-functional communication
Business process improvement

Full job description

Main purpose: Under the direction of the Director of Global Telephony, this position will be responsible for all activities that support the US and Canadian Dialer platforms and data.

Key elements:

Develop, maintain, and optimize SAS and SQL code for reporting, analytics, and operational processes
Analyze large datasets to identify trends, operational gaps, and performance opportunities
Troubleshoot data issues, process failures, and reporting discrepancies across multiple systems
Partner with operations teams to improve workflows, reporting accuracy, and business efficiency
Communicate technical findings and operational impacts clearly to management and executive leadership
Create and maintain dashboards, recurring reports, and ad hoc analyses
Participate in root cause analysis and resolution of production or operational incidents
Collaborate with cross-functional teams including IT, Operations, Compliance, and Leadership
Document processes, business rules, and technical specifications
Support strategic initiatives through data-driven recommendations
Critical thinking and problem solving
Attention to detail
Ability to work independently and collaboratively
Adaptability in a fast-changing environment

Required Qualifications / Experience

Strong experience with SAS programming and SQL development
Experience querying and manipulating large relational databases
Experience with process improvement initiatives
Background in collections, call center operations, or related industries is a plus
Ability to troubleshoot complex operational and data-related issues
Strong analytical and problem-solving skills
Excellent written and verbal communication skills
Ability to present information effectively to both technical and non-technical audiences
Experience interacting with senior leadership and C-suite stakeholders
Strong organizational skills and ability to manage multiple priorities

About Phillips & Cohen Associates, Ltd.
PCA provides Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, disability, marital status, sexual orientation, veteran status, genetic information and any other basis protected by federal, state or local laws and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of our jobs.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Quick apply

Refine Your Search

associate director jobs in nanaimo bc

Dialer Lead Developer

Check out these similar jobs

Explore jobs in cities nearby

I want to receive the latest job alerts for associate director in nanaimo bc

Explore jobs in more locations

Job seeker tools

Employer Tools

Browse

Stay Connected