New Brunswick Slot attendant Jobs – 1 Openings This Week

Slot Attendant
Grey Rock Casino —Madawaska, NB
- From $16.50 an hour
- Part-time
- Bilingual
- Bar
- Customer service
- Store discount
- Dental care
Quick apply
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Slot Attendant
Grey Rock Casino —Madawaska, NB
The Slot Attendant is responsible to ensure the proper functioning of slot machines, processing jackpots, and provides exceptional customer service by ensuring…
From $16.50 an hour
Quick apply
7d

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Slot Attendant

Grey Rock Casino -
Madawaska, NB

Quick apply

Job details

Permanent | Part-time | Full-time
From $16.50 an hour
7 days ago

Qualifications

Bilingual
French
Customer service
English
High school diploma or GED
Computer skills

Full job description

Position Overview

The Slot Attendant is responsible to ensure the proper functioning of slot machines, processing jackpots, and provides exceptional customer service by ensuring a clean floor free of debris, serving beverages to guests on the floor, and assisting in casino promotions and programs.

Principal Duties and Responsibilities

Greet guests and interact with them
Promote positive customer experiences by providing prompt and courteous services
Possess full knowledge of the Totem Rewards benefits and slot promotions
Maintain a professional and positive demeanor
Deliver and sell casino promotions, programs, and amenities to casino guests
Process jackpots and hand pay transactions
Resolve basic machine status errors including, but not limited to, paper outs, machine malfunctions, and other errors
Monitor machine errors through candle lights and slot radio notifications
Advise a Casino Shift Manager of any urgent issues including major machine malfunctions, large jackpot amounts, customer disputes, and other items as explained in the Slot Attendant Manual
Carry a float to exchange bills and sell beverages on the gaming floor
Prepare new and/or lost Totem Reward Membership cards
Create updates and edits to membership profiles when necessary
Distribute free play, food vouchers, and on the Patron Management system
Service guests on the entire gaming floor including the casino bar lounge, smoking room, gaming floor
Maintain assigned areas by keeping them clean and free of debris by removing empty or abandoned cups, bottles, glasses, and garbage bags
Push in slot chairs to upkeep a meticulous appearance
Maintenance on slot machines – deep clean of the interior and exterior
Report intoxicated guests to the Casino Shift Manager
Comply with departmental policies and procedures as detailed in the Slot Attendant Manual
Troubleshooting for POS and attached peripherals, printers, etc
Replace Moneris (wireless Moneris and wired)/Troubleshooting
Restart/Troubleshooting (TV’s, attached PC’s, Music and PA system)
Program/Restart Mirror Booth (add frames in cooperation Marketing and Events)
Promotion kiosk (Change papers and Add cards)
Access Microsoft password page and log in for new employees
Other duties as required and assigned

Secondary Duties and Responsibilities

Assist with Fiddle Head bartending duties only when requested by the Casino Shift Manager

Working Conditions

May be required to stand, sit or bend for extended periods of time
Must be available to work a rotating shift support the Casino hours of operations (holidays and weekend included)
Must be able to work in a fast-paced environment

Experience & Qualifications Required

Must be 19 years or over
High School graduation or equivalency
Strong computer and technological skills
Ability to work in a fast-paced environment
Bilingual (English and French) is essential
Strong customer service skills
Demonstrated ability to work in a team environment

Additional Experience

Casino experience preferred
Responsible Beverage and Food Safety training

Job Types: Full-time, Part-time, Permanent

Pay: From $16.50 per hour

Benefits:

Company events
Dental care
Discounted or free food
Employee assistance program
Extended health care
On-site parking
Store discount
Vision care

Work Location: In person

Quick apply

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