New Ross, Ns Customer service Jobs – 34 Openings This Week

Account Services II
Newfold Digital —Nova Scotia
- $18.50 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Part Time Route Sales Representative
Starmaker Distribution —Nova Scotia
- $20 an hour
- Part-time
- Sales
- Customer service
- High school diploma or GED
- Mileage reimbursement
Quick apply
Route Sales Representative
Starmaker Distribution —Nova Scotia
- $40,000–$50,000 a year
- Full-time
- Sales
- Customer service
- High school diploma or GED
- Mileage reimbursement
Quick apply
Equipment Sales Specialist
Atlantic Coastal Equipment —Nova Scotia
- Full-time
- Remote
- Microsoft Excel
- Sales
- Customer service
- Dental care
- Vision care
Quick apply
10d
Multi Dwelling Unit Territory Representatives ( Sales and Marketing)-NS
OSL Direct Services —Nova Scotia
- $90,000–$100,000 a year
- Full-time
- Sales
- Customer service
- Salesforce
- Dental care
- Flexible schedule
Marketing Coordinator
MacQuarries Pharmasave Group —Chester, NS
- Full-time
- Travel
- Communication skills
Quick apply
9d
Associate Buyer
MacQuarries Pharmasave Group —Chester, NS
- $40,000 a year
- Full-time
Quick apply
8d
Software Manager
BrightOrder Inc. —Canada
- $115,000–$125,000 a year
- Full-time
- Bilingual
- Computer Science
- Engineering
- Dental care
- Vision care
Quick apply
Senior Account Manager
ComPsych Corporation —Canada
- $120,000–$130,000 a year
- Full-time
- Remote
- Bilingual
- English
- Microsoft Office
- Wellness program
- Dental care
Tour Director (German & Dutch Speaking)
Jonview —Canada
- $237,000–$320,000 a year
- Part-time
- Customer service
- Public speaking
- English
Quick apply
7d
Directeur(trice) de magasin — Opportunité de franchise (commerce de détail)
Panache Talent Inc. —Canada
- Full-time
- Sales
- English
- Team management
Quick apply
12d
Bilingual Customer Service Team Lead / Supervisor – Remote
Beyond Bilingual Inc. —Canada
- $200–$700 a month
- Weekends as needed
- Remote
- Bilingual
- Management
- Customer service
Quick apply
Signage Fabrication Coordinator
Metrolinx —Canada
- $38.31 an hour
- Full-time
- CAD
- Analysis skills
- Manufacturing
1d
Partnership Sales Manager
Metrolinx —Canada
- $110,854 a year
- Full-time
- CRM software
- Microsoft Excel
- Sales
3d

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Part Time Route Sales Representative
Starmaker Distribution —Nova Scotia
Valid driver's license with a clean driving record. At least 1 year of safe driving experience. Operate and maintain a company vehicle safely and professionally…
$20 an hour
Quick apply

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Experienced Dental Admin / Front Desk
Scougog Dental- Port Perry —Stouffville, ON
Handle administrative tasks such as filing, data entry, and correspondence. Manage multi-line phone systems to schedule appointments, answer inquiries, and…
From $28 an hour
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Scougog Dental- Port Perry —Port Perry, ON
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Account Services II

Newfold Digital -
Nova Scotia

Apply Now

Job details

Full-time
$18.50 an hour

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Microsoft Office
Computer networking
Communication skills
Marketing

Full job description

The compensation for this position is $18.50 CAD hourly, plus monthly bonus incentives. Individual salaries are determined by various factors including, but not limited to: candidate’s qualifications, such as skills, education, and experience, as well as internal equity and market conditions.

Who we are.

At Network Solutions, we’ve been trusted for decades to help people get online and stay ahead. We’ve been here since the beginning of the internet, and we’re still building for what comes next.

As the original digital identity authority, we help secure domain names, protect brands, and safeguard the infrastructure businesses rely on. We empower our customers to own and manage the assets that define them online, while delivering enterprise-grade security to protect against virtual threats. Our team leverages modern, AI-accelerated tools to streamline how businesses manage their digital presence, making the most of our decades of experience.

The Network Solutions team is here to help online businesses protect what’s theirs and build for tomorrow. That’s why millions trust us to protect their domains, brands, and websites every day.

The Online Marketing Account Management Team uses customer service and online marketing best practices to communicate the online marketing and website strategy, tasks, and performance to the customer. The Account Manager II is responsible for a portfolio of customer accounts within the company product suite, and is accountable for the retention, customer satisfaction, and growth of this portfolio. The Account Manager II will work close with specialist performing the customer’s work to ensure the campaign is in line with the customer expectations and goals. The Account Manager II will hold regular phone calls with the customers, will respond to customer email communication, and ensure the customer’s campaign and performance stays on track.

This team member is a highly customer-focused, passionate individual that ensures positive customer experiences with every customer contact. The Account Manager II role emphasizes accountability and ownership of their customer portfolio and aims to provide exceptional customer experiences.

What you’ll do & how you’ll make your mark:

Establishes self with strong online marketing expertise and continually learns/expands online marketing knowledge and knowledge of company product suite
Acts as the point of contact for customers within the company Professional Services product suite, with a primary focus on online marketing and website services
Exhibits strong, polished customer communication via regular phone and email communication with customers
Builds strong, long-term customer relationships and maintains regular contact with customers
Communicates website and digital marketing campaign strategies, updates, and performance data to your assigned customers, ensuring the customer understands the next steps, direction, and performance
Analyzes online marketing campaign performance and discusses recommendations/next steps with the customer
Creates web performance reporting as required for customers
Properly documents all client interactions
Exhibits strong ownership and accountability of customer calls – treat the customer experience as your own from start to finish and communicate customer needs to appropriate department leaders.
Resolves customer issues effectively by applying active listening skills, strong empathy, and the ability to quickly identify the root cause of the customer's issues
Acts as the voice of the customer –communicates customer feedback, opportunities and trends to appropriate department leaders communicate
Sets appropriate customer performance expectations and promote value of product/services
When appropriate, recommends upsell and cross-sell product suggestions that can benefit the customer’s web presence
Act as a team mentor to assist in training and development for other members of the team.
Act as a subject matter expert to assist in team workshops, training, and projects to increase overall team expertise.

Who you are & what you’ll need to succeed:

Excellent verbal and written communication
Demonstrate behaviors aligned with company core values
Must demonstrate at least 2 years in professional role(s). Professional experience should include experience working and interacting directly with other people/customers
Must demonstrate examples of strong communication and people skills
Experience in being self-motivated and having effective decision-making skills is required
Experience in multi-tasking and being well-organized is required
Must be proficient in MS Office Suite (Word, Excel, Power Point, etc)
Prior online marketing experience recommended, but not required.
Deliver and maintain expected productivity and quality standards within expected time frames Requirements:
Strong passion for customer service and solving customer questions, along with customer centric attitude
Ability to fully work escalations, de-escalate customers, and retain them with minimal Supervisor input
Shows aptitude and behavior needed for Account Manager II role – including:
- High degree of accountability
- Strong personal organization
- Excellent communication skills
- Positive collaboration with other team members
- Demonstrates creative thinking and problem-solving techniques
- Strong desire for continuous learning

Why you’ll love us.

We’ve evolved; we provide three work environment scenarios. You can feel like a Newfolder in a work-from-home, hybrid or work-from-the-office environment.
Work-life balance. Our work is thrilling and meaningful, but we know balance is key to living well.
We celebrate one another’s differences. We’re proud of our culture of diversity and inclusion.
We foster a culture of belonging. Our company and customers benefit when employees bring their authentic selves to work. We have programs that bring us together on important issues and provide learning and development opportunities for all employees. We have 20 + affinity groups where you can network and connect with Newfolders globally.
Where can we take you? We’re fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow their careers. Unfold new possibilities with #teamnewfold!

#NetworkSolutions

Apply Now

Refine Your Search

customer service jobs in new ross, ns

Account Services II

Part Time Route Sales Representative

Route Sales Representative

Equipment Sales Specialist

Multi Dwelling Unit Territory Representatives ( Sales and Marketing)-NS

Marketing Coordinator

Associate Buyer

Software Manager

Senior Account Manager

Tour Director (German & Dutch Speaking)

Directeur(trice) de magasin — Opportunité de franchise (commerce de détail)

Bilingual Customer Service Team Lead / Supervisor – Remote

Signage Fabrication Coordinator

Partnership Sales Manager

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