Our Story & Purpose:
We’re Vancity, a member-owned credit union built on the principles of inclusion and social justice. Since 1946, our relentless commitment to these values has helped us challenge the status quo and break down barriers. We’ve made bold commitments to become net-zero by 2040 across all mortgages and loans, and we’re actively pursuing strategies in Indigenous banking and financial resilience for our members.
As the largest private sector Living Wage Employer in Canada, we’re proud to be consistently recognized as one of the country’s Top Employers. If you’re ready to join our team of 2,300 diverse individuals, access competitive rewards and benefits, and be part of a greater movement - apply today!
Your Role in Supporting Our Members:
As a Business & Commercial Lending Coordinator, you will support the delivery of exceptional member service by preparing loan documentation, administering lending processes, and coordinating funding activities across business and commercial portfolios. You’ll play a key role in ensuring loan applications, renewals, and amendments are processed accurately and efficiently while collaborating closely with internal teams and external solicitors. This role is ideal for a detail-oriented, organized professional who thrives in a fast-paced environment and is passionate about delivering high-quality administrative and lending support that enhances the overall member experience
This is a Full-time, Temporary role based at Vancity head office and will report directly to the Manager, Administration Community Business. While this position provides a hybrid work arrangement, you will be expected to be on-site for events and business demands
How You'll Make an Impact:
- Processing business and commercial lending administration transactions including funding, loan maintenance, and payouts in a timely manner
- Preparing accurate security documentation for new loans, amendments, renewals, and interest-related communications
- Funding approved loans and supporting the release of guarantors
- Liaising with internal stakeholders and external solicitors regarding documentation, registrations, and funding requirements
- Administering and maintaining loan records, including payments, renewals, draw requests, and CRM actions
- Setting up and maintaining accurate loan data, including proactive monitoring of applications to ensure completeness and timely funding
- Preparing and maintaining reports for internal and external stakeholders
- Processing letters of credit, renewals, and Personal Property Registry requirements
- Applying organizational risk, compliance standards, and regulatory requirements to all lending activities
What You’ll Bring to the Team:
- Post-secondary education in business administration, finance, or a related field
- 2+ years of experience in lending administration, banking operations, or financial services
- Experience with loan documentation, funding processes, and financial administration
- Strong knowledge of business and commercial lending practices and processes
- Demonstrated ability to manage multiple tasks, deadlines, and priorities with high attention to detail
- Effective communication skills with the ability to collaborate with internal teams and external partners such as solicitors
- Strong analytical and organizational skills with a focus on accuracy and completeness
- Working knowledge of risk management, compliance standards, and regulatory requirements in financial services
Extra Skills That Set You Apart: (if required)
- Experience supporting business or commercial lending portfolios
- Familiarity with CRM systems and lending platforms
- Knowledge of Personal Property Registry (PPR) and letters of credit processes
You’ll Thrive Here If You Are:
- Detail-Oriented – You ensure accuracy and completeness in all documentation and processes, reducing risk and enhancing service quality
- Organized – You are able to prioritize multiple tasks and manage competing deadlines effectively in a fast-paced environment
- Collaborative – You build strong working relationships with internal partners and external stakeholders
- Proactive – You anticipate needs, identify gaps, and take initiative to support timely loan processing and funding
- Member-Focused – You understand the importance of delivering an exceptional service experience that supports members’ financial success
We value lived experience, so if you are interested in this role, we encourage you to apply even if you feel your skills don't perfectly align with those listed.
What You’ll Earn:
This role offers a salary range of $55,300 to $74,800 per annum. The base pay offered may vary depending on factors such as relevant qualifications, skills, previous experience, and internal equity. As part of our total rewards package, employees may also be eligible for our annual incentive program, subject to program eligibility requirements.
Why You’ll Love Working Here:
A career at Vancity is more than just a job, you’re joining a tradition of change-makers who are creating lasting change for our communities. Beyond base pay, we offer a comprehensive total rewards package to ensure our employees are empowered to thrive:
- Living Wage Employer: We’re the largest private-sector Living Wage Employer in Canada and consistently ranked among Canada’s Top Employers.
- Customizable Benefits: Permanent employees receive flexible benefit packages that can be tailored annually to meet evolving needs.
- Generous Vacation: New employees start with 3-4 weeks of vacation per year, with additional days earned over time.
- Extra Stat Holidays: In addition to BC’s 11 statutory holidays, we offer 2 extra days, plus care days for personal or family illness.
- Immediate Health Coverage: Health and dental benefits begin on your hire date, with three levels of coverage to choose from.
- Defined Benefit Pension: Our retirement plan provides a guaranteed income for life, recognizing that retirement looks different for everyone.
Vancity Talent Programs:
Vancity supports an inclusive hiring process for candidates who self-identify as Indigenous, Black, or Trans. With special permission from the BC Human Rights Commissioner, this initiative provides access to career development opportunities, prioritized job screening, and feedback. Any information you choose to share will be stored securely and used only for recruitment and career development connected to this initiative, in line with the BC Personal Information Protection Act (PIPA). For details, please see our dedicated Talent Programs job posting.
At Vancity we’re committed to creating a welcoming and inclusive workplace to help our people and communities thrive and prosper. Diversity in our workforce is integral so that we can truly represent, understand and respond to our community needs and deliver on our member experience.
We are also committed to an inclusive, barrier-free and accessible recruitment experience for all candidates. If you require any accommodations or support at any stage of the recruitment process (including the application stage), we encourage you to let us know by contacting our Talent Acquisition team at [email protected]. We’re here to work with you to ensure your needs are met promptly and effectively. All requests will be handled with the utmost respect and confidentiality, so you can participate fully in the process.
