North York, On Support analyst night Jobs – 17 Openings This Week

Product Support Analyst
CMiC —Toronto, ON
- $45,000–$55,000 a year
- Full-time
- Hybrid work
- Customer service
- Databases
- Bachelor's
- Wellness program
- Dental care
Quick apply
14d
Systems Operations Analyst
YuJa Inc. —North York, ON
- From $50,000 a year
- Weekends as needed
- Dental care
- Vision care
Quick apply
Seneca Polytechnic (Newnham) - Full Time Security Dispatch
Paladin Security —North York, ON
- $21.00–$22.50 an hour
- 8 hour shift
- CPR Certification
- Analysis skills
- First Aid Certification
- Tuition reimbursement
Quick apply
7d
Application Support Analyst- Payments and Core Banking Engineering (Spanish/English)
Scotiabank —Toronto, ON
- Weekends as needed
- Bilingual
- Spanish
- Azure
- Tuition reimbursement
Bilingual Technical Support Services Analyst
Royal Bank of Canada —Toronto, ON
- Full-time
- Bilingual
- Customer service
- English
5d
Business Analyst - Project REACH - Temporary Full-Time 2025-14168
Sunnybrook Health Sciences Centre —Toronto, ON
- Temporary
- Microsoft Word
- Microsoft Excel
- Oracle
Quick apply
Strategic Finance Analyst
Brodie Rec League —Toronto, ON
- $75,000–$85,000 a year
- Full-time
- Microsoft Excel
- Finance
- Bachelor's
Quick apply
5d
Senior Test Analyst - Brno
Deltatre —Toronto, ON
- Weekends as needed
- Azure
- English
- AWS
Quick apply
14d
Instrumentation & Monitoring (I&M) Analyst
Green Infrastructure Partners —Toronto, ON
- $25–$30 an hour
- Weekends as needed
- Engineering
- Data analysis skills
- Bachelor's
14d
Quality Control Analyst, Mortgages
Neo Financial —Toronto, ON
- $65,000–$75,000 a year
- Full-time
- Quality Control
- Organizational skills
- Communication skills
- Paid time off
- Life insurance
Quick apply
Senior Cyber Security Network Analyst (Global Security)
Royal Bank of Canada —Toronto, ON
- Full-time
- Hybrid work
- DevOps
- Scripting
- Agile
Field Technical Analyst
407 ETR —Woodbridge, ON
- $61,000–$86,000 a year
- 12 hour shift
- Engineering
- Maintenance
- Analysis skills
Senior Financial Analyst, FP&A (12 months Contract)
SkiptheDishes —Toronto, ON
- $75,000–$95,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- ERP systems
- Finance
Senior Manager, Credit Risk
Neo Financial —Toronto, ON
- $90,000–$120,000 a year
- Full-time
- Analysis skills
- Machine learning
- Leadership
- Paid time off
- Life insurance
Quick apply

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Lead Supply Chain & Operations Analyst
Active Products Inc. —Toronto, ON
Coordinate daily communication with internal stakeholders, vendors, suppliers, carriers, and 3PL partners to support inbound, warehouse, fulfilment, and…
$70,000–$75,000 a year
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9d
Financial Operations Analyst
OneDataTree —Toronto, ON
Independently collaborate with different teams to investigate and resolve discrepancies in intercompany transactions and cash movements.
From $70,000 a year
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Systems Operations Analyst
YuJa Inc. —North York, ON
This role sits at the intersection of academic integrity, real-time operations, and technical quality assurance, supporting both live exam monitoring and…
From $50,000 a year
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Application Support Analyst- Payments and Core Banking Engineering (Spanish/English)
Scotiabank —Toronto, ON
Keep current on rapidly changing technological trends, document, self-teach new technologies and maintain an understanding of the department’s business and…

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support analyst night jobs near north york, on

Product Support Analyst

CMiC -
Toronto, ON

Quick apply

Job details

Full-time
$45,000–$55,000 a year
14 days ago

Qualifications

French
Customer service
Technical support
Databases
Bachelor's
Communication skills

Full job description

Founded in 1974, CMiC today delivers comprehensive and advanced enterprise and field operations solutions, purpose-built for construction and capital projects companies. CMiC’s powerful software transforms how firms optimize productivity, minimize risk and drive growth by planning and managing all financials, projects, resources, and content assets - all from a single database platform.

In the past several years, the construction industry has experienced unprecedented changes driven by new technologies - including integration with multi-dimensional modeling, an explosion of cloud-based offerings and the demand for robust mobile capabilities. CMiC has kept pace by constantly upgrading and enhancing our advanced platform to reflect the changing needs of the industry, leading to significant growth as a company.

Position Scope

We are seeking enthusiastic, talented people to act as the first point of contact when our customers have inquiries or encounter issues as they use our software. Product Analysts receive tickets and analyse screenshots and details of customer issues, to replicate the problem while proactively communicating with CMiC teams to guide issues to resolution. In addition to providing a very high level of client service, you will develop strong relationships with clients and staff and provide feedback on documentation. Individuals applying for this position must be able to multi-task, have a strong attention to detail, professional demeanor, and be able to adapt into a growing and changing environment.

Important Information:

The overall hiring salary range for this position is $45,000 to $55,000 annually.
This position is for an existing vacancy
We do not use AI to screen, assess, or select applicants

Duties & Responsibilities

Answer client queries and provide basic direction and training on common issues
Triage product queues and prioritize issues according to their severity
Conduct web meetings with customers to gather information for investigative purposes or to provide assistance
Test and duplicate issues in order to document and demonstrate the problem to other teams such as programming
Participate in project and team meetings; interacting and collaborating with team members
Leverage and contribute to the Knowledge Base to assist with the resolution of issues
Relay feedback to Product Managers so that the product can be improved
Provide feedback to supervisors and managers regarding processes that are unclear and need to be changed

This role is for you if:

You would rather spend most of your time on challenging issues rather than handling simple support requests
You want to engage in a collaborative environment with helpful co-workers and accessible leaders and managers
You prefer to work for a company that listens to its staff and continues to work toward being a Great Place To Work

Requirements

College/University Degree
Proficiency in spoken and written French
Excellent communication skills, both verbal & written
Exceptional analytical and problem-solving skills
A passion for exploring new software, ability to grasp new concepts and learn quickly
Extremely detail oriented with the ability to manage and prioritize workflow
Facilitate communication of information between team members and Product Groups
Previous technical support experience or customer service experience
Able to operate in a fast-paced environment
Team-player, strong work ethic and a positive attitude

Benefits

Competitive benefits Package (including Health & Dental benefits)
Paid vacation and personal days
Townhall meetings where all employees are encouraged to participate in open discussions
Located on York University’s campus, easily accessible by transit (TTC, GO, etc.), walking distance to shopping and restaurants
Outdoor lunch space, including picnic tables
An active Social Events Committee (past events include annual seasonal parties, pool and bowling tournaments, karaoke nights, Game nights, BBQ’s, and more)
Health and Wellness focus including virtual yoga classes and wellness webinars
RRSP Matching Program after 2 years of employment
Experience in a rapidly growing, socially responsible corporation

CMiC is an Equal Opportunity Employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, CMiC will provide accommodation to applicants with disabilities throughout the recruitment, selection and/or assessment process. If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources staff of the nature of any accommodation(s) that you may require.

Quick apply

Refine Your Search

support analyst night jobs in north york, on

Product Support Analyst

Systems Operations Analyst

Seneca Polytechnic (Newnham) - Full Time Security Dispatch

Application Support Analyst- Payments and Core Banking Engineering (Spanish/English)

Bilingual Technical Support Services Analyst

Business Analyst - Project REACH - Temporary Full-Time 2025-14168

Strategic Finance Analyst

Senior Test Analyst - Brno

Instrumentation & Monitoring (I&M) Analyst

Quality Control Analyst, Mortgages

Senior Cyber Security Network Analyst (Global Security)

Field Technical Analyst

Senior Financial Analyst, FP&A (12 months Contract)

Senior Manager, Credit Risk

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