Oakville, On Service desk technician Jobs – 7 Openings This Week

IT Tech Specialist
Edwards Lifesciences —Mississauga, ON
- $55,000–$78,000 a year
- Full-time
- Microsoft Outlook
- Computer Science
- Customer service
IT Onsite Support Technician
Think Logistics Inc. o/a Arvato Canada —Mississauga, ON
- From $55,000 a year
- Full-time
- Azure
- Windows
- Linux
- Wellness program
- Disability insurance
Quick apply
IT Service Desk Technician - Mississauga
King-O-Matic Industries Limited —Mississauga, ON
- $50,000–$60,000 a year
- Weekends as needed
- Customer service
- Microsoft Office
- Databases
Quick apply
Service Desk Technician
Sygnet —Oakville, ON
- $37,000–$46,000 a year
- Weekends as needed
- Computer Science
- English
- Bachelor's
- Designated paid holidays
Desktop Support Engineer (Dispatch /Part-Time)
Axiom Technologies —Burlington, ON
- Customer service
- Windows
- Communication skills

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IT Tech Specialist

Edwards Lifesciences -
Mississauga, ON

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Job details

Full-time
$55,000–$78,000 a year

Qualifications

French
Authentication
Desktop support
Microsoft Outlook
Computer Science
Customer service
English
Windows
Microsoft Office
Associate's degree
Communication skills
Active Directory
Time management
Help desk
Information Technology
VPN

Full job description

Innovation starts from the heart. At Edwards Lifesciences, we’re dedicated to developing ground-breaking technologies with a genuine impact on patients’ lives. At the core of this commitment is our investment in cutting-edge information technology. This supports our innovation and collaboration on a global scale, enabling our diverse teams to optimize both efficiency and success. As part of our IT team, your expertise and commitment will help facilitate our patient-focused mission by developing and enhancing technological solutions.

We are looking for an IT Hardware Support Specialist to provide on-site support for computing devices to end users across the organization. Key tasks include configuring and managing workstations, laptops, and peripherals, troubleshooting hardware/software issues, and coordinating with vendors. The role also involves user training, managing service requests, and supporting mobile devices. You will also provide on-site IT related Hardware support to assist in the installation, integration and maintenance of computing devices. This is a 6 month fixed-term opportunity offering valuable experience within a global and collaborative organization.

How you will make an impact:

Troubleshoot and repair hardware and software issues for desktops, laptops, and peripherals (Tier 2/3)
Configure and deploy workstations, laptops, and peripherals following defined imaging processes
Provide daily support (moves, adds, changes) for end-user devices and IT equipment (e.g., VOIP, A/V)
Support lifecycle planning, upgrades, and IT projects involving technicians/technologists
Deliver user training on hardware, software, and systems (one-on-one or small group, hands-on)
Install and set up end-user devices and related IT equipment
Develop and maintain imaging and deployment processes aligned with global standards
Coordinate with third-party vendors (orders, warranties, projects, vendor management)
Support mobile and tablet solutions aligned with business and global IT requirements
Define and audit asset management tools and processes (physical and electronic)
Manage and prioritize service requests and incidents, ensuring accurate ticket updates
Ensure cost visibility for service requests and compliance with approval processes
Manage IT assets, including tracking, identification, and control
Provide help desk support as needed
Execute lifecycle upgrades and assigned IT projects

What you will need (Required):

Associate’s degree in Computer Science, Information Technology, or related field; or equivalent professional experience

2–4 years of experience in desktop support or technical help desk roles

Excellent verbal and written communication skills with a strong focus on customer service

Ability to work independently and manage multiple priorities

Office presence in Mississauga, where our office is located

English proficiency is a must, French is a plus

What else we look for (Preferred):

Proficiency in Active Directory for user and device management

Strong knowledge of Microsoft environments (Windows OS, Office, Outlook/Office 365)

Experience diagnosing and repairing IT hardware and software (end-user devices and peripherals)

Familiarity with Cisco IP Phones configuration and support

Ability to deploy and redeploy devices using standardized imaging processes

Experience with VPN and authentication tools (e.g., MobilePASS)

Proficiency with help desk ticketing systems and service request management

Solid cable management and workspace organization skills

Strong problem-solving and troubleshooting capabilities

Ability to quickly learn and adapt to new technologies

Excellent interpersonal skills and ability to build and maintain relationships with users and vendors

Effective organization and time management skills

Knowledge of IT asset handling and workplace safety standards

Aligning our overall business objectives with performance, we offer competitive salaries, performance-based incentives, and a wide variety of benefits programs to address the diverse individual needs of our employees and their families.

For Canada , the base pay range for this position is $55,000 - $78,000 CAD $ (highly experienced). The pay for the successful candidate will depend on various factors (e.g., qualifications, education, prior experience).

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service desk technician jobs in oakville, on

IT Tech Specialist

IT Onsite Support Technician

IT Service Desk Technician - Mississauga

Service Desk Technician

Desktop Support Engineer (Dispatch /Part-Time)

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