Lead Administrative Coordinator / Front Office Manager (Dental Office)
Full‑Time – Leadership Role – Clarkson (Mississauga/Oakville)
Are you an experienced dental administrative professional who loves organizing, leading, and taking care of patients from the front desk? Do you want to play a key leadership role in a modern dental practice, overseeing the admin team, sedation coordination, and hospital schedules?
In Path Dental, a fast‑growing, patient‑focused dental office in the heart of Clarkson (Mississauga/Oakville), is looking for a Full‑Time Lead Administrative Coordinator / Front Office Manager with strong dental admin experience and leadership capabilities.
About In Path Dental
At In Path Dental, we:
- Provide high‑quality, compassionate dental care
- Create a warm, welcoming environment for patients and families
- Work together as a supportive, collaborative team
- Are growing and looking for long‑term team members who want to grow with us
What We Offer
- Excellent pay (competitive and commensurate with experience and leadership responsibilities), pay is based on experience
- Full‑time, permanent position (40 hours per week)
- Full health benefits and a very generous bonus system
- Mentorship and strong support from the doctor and team
- Clear opportunities for continued leadership growth within the practice
- A positive, team‑oriented work culture
- The opportunity to be a key part of a leading, growing dental office in Mississauga
Office Hours (Full‑Time Availability Required)
- Monday, Wednesday, Thursday, Friday: 9:00 am – 5:00 pm
- Tuesday: 12:00 pm – 8:00 pm
- Two Saturdays per month: 9:00 am – 2:00 pm
You must be available to work these hours and Saturdays as scheduled.
Key Responsibilities Front Desk / Patient Care Coordination
- Warmly welcome patients, check them in and out, and ensure a smooth, comfortable visit
- Answer phones and respond to emails with professional, friendly communication
- Schedule and confirm appointments; manage both daily and long‑term schedules
- Provide excellent customer service and build relationships with patients and families
- Help maintain a calm, organized front office environment, even on busy days
Leadership & Team Oversight
- Lead, mentor, and support the admin/front office team
- Delegate and oversee daily administrative tasks to ensure efficient operations
- Take initiative in problem‑solving, improving systems, and supporting team members
- Participate in hiring, training, and performance feedback for admin team members (as needed)
- Help uphold and model the practice’s values, culture, and standards of care
Sedation & Hospital Case Coordination
- Coordinate and oversee administrative processes related to sedation appointments
- Ensure all necessary paperwork, consents, and instructions are prepared and communicated to patients
- Oversee the system and scheduling when the doctor sees patients at the hospital, including:
- Booking and confirming hospital cases
- Coordinating with hospital staff as needed
- Ensuring all documentation and logistics are organized in advance
- Monitor these systems for accuracy, timeliness, and patient safety from an administrative standpoint
Administrative & Insurance
- Use dental practice management software (experience with TRACKER is a strong asset)
- Process and manage insurance claims and estimates
- Understand or be willing to learn Non‑Assigned office workflows
- Maintain accurate, confidential patient records
- Support the doctor and clinical team with day‑to‑day administrative needs
What We’re Looking For Strong Assets (Highly Preferred)
- Dental office administrative experience (2+ years) is required
- Previous experience as a Treatment Coordinator, Front Desk Lead, Office Manager, or similar leadership role
- Experience with dental practice software such as TRACKER
- Strong understanding of dental insurance procedures and claims, especially in a Non‑Assigned office
- Prior experience coordinating sedation cases and/or hospital cases is a strong asset
Required Attributes
- Demonstrated leadership capabilities (takes initiative, problem‑solves, supports and guides others)
- Compassionate, caring, and patient‑focused in all interactions
- Excellent customer service mindset – warm, empathetic, and professional
- Clear, confident communication skills and professional phone etiquette
- Well organized, efficient, and able to handle multiple priorities at once
- Reliable, punctual, and committed to high standards of professionalism
- Strong written and spoken English
How to Apply
If you are an experienced dental administrative professional who is passionate about patient care and ready to take on a leadership role in a supportive, growing practice, we’d love to hear from you.
Please apply with your resume and a brief cover letter highlighting your leadership experience, dental admin background, and experience (if any) with sedation or hospital case coordination.
Dental Office Administrator, Treatment Coordinator, Dental Office Receptionist, Administrative Assistant, Leader, Manager
Job Types: Full-time, Permanent
Pay: From $31.00 per hour
Expected hours: 40 per week
Benefits:
- Dental care
- Extended health care
- On-site parking
- Vision care
Work Location: In person
