Ontario Aid officer Jobs – 263 Openings This Week

Early Resolution Officer – Children and Youth Unit
Ombudsman —Toronto, ON
- $87,883–$110,663 a year
- Temporary
- English
- Bachelor's
- Case management
Quick apply
13d
Health and Safety Officer
Laframboise Group —Long Sault, ON
- $28–$40 an hour
- Full-time
- Bilingual
- Microsoft Word
- CPR Certification
- Profit sharing
- Disability insurance
Financial Aid Officer
Oxford College of Arts, Business and Technology —Barrie, ON
- $40,000–$50,000 a year
- Full-time
- Customer service
- Bachelor's
- First Aid Certification
- Dental care
- Vision care
Quick apply
4d
Monitoring Officer
Murray's Millwood Manor —Kitchener, ON
- $20.58–$22.21 an hour
- 12 hour shift
- CPR Certification
- Writing skills
- First Aid Certification
- Dental care
- Paid time off
Quick apply
Health and Safety Officer
Fritz-Alder Precast —Chepstow, ON
- $70,000–$85,000 a year
- Full-time
- CPR Certification
- Analysis skills
- First Aid Certification
- Dental care
- Paid time off
Quick apply
Accounting Manager (1 Year Contract)
Lauremont School —Richmond Hill, ON
- $70,000–$100,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CPR Certification
Quick apply
RECE Acting Program Director - Area 15
PLASP Child Care Services —Mississauga, ON
- $26.85 an hour
- Day shift
- CPR Certification
- Supervising experience
- First Aid Certification
Safety & Field Operations Supervisor
Dynamic Energy Services Inc. —Burlington, ON
- $65,000–$85,000 a year
- Full-time
- First Aid Certification
- Construction experience
- In-person
- Mileage reimbursement
- Disability insurance
Quick apply
RECE - Assistant Director - Area 19
PLASP Child Care Services —Toronto, ON
- $24.39 an hour
- CPR Certification
- Supervising experience
- First Aid Certification
Quick apply
RECE Program Director - Area 12
PLASP Child Care Services —Mississauga, ON
- $26.85 an hour
- Day shift
- CPR Certification
- Supervising experience
- First Aid Certification
Quick apply
Tactical Security Guard (Backup)- BRANTFORD
EXECUTEK INTERNATIONAL —Brantford, ON
- $17.60–$19.00 an hour
- Weekends as needed
- Microsoft Word
- CPR Certification
- Microsoft Outlook
- Dental care
- Vision care
Quick apply
Electrical Sub-Assembly Supervisor
MACLEAN ENGINEERING & MARKETING CO. LIMITED —Barrie, ON
- $75,000–$86,000 a year
- Weekends as needed
- Microsoft Office
- High school diploma or GED
- Assembly
- Profit sharing
- Paid time off
Quick apply
21h
Bylaw Enforcement Officer
The Corporation of the Township of Ignace —Ignace, ON
- $35–$40 an hour
- Weekends as needed
- CPR Certification
- Customer service
- First Aid Certification
- Relocation assistance
- Dental care
Quick apply
3d
RECE - Program Director - Area 19
PLASP Child Care Services —Etobicoke, ON
- $26.85 an hour
- Day shift
- CPR Certification
- Supervising experience
- First Aid Certification
Quick apply
RECE-Program Director - Area 18
PLASP Child Care Services —Scarborough, ON
- $26.85 an hour
- Day shift
- CPR Certification
- Supervising experience
- First Aid Certification
Quick apply
Mobile Alarm Response Security Guard
Gemstar Security Services —Vaughan, ON
- From $17.75 an hour
- Temporary
- CPR Certification
- Customer service
- Writing skills
Quick apply
RECE - Program Director - Area 17
PLASP Child Care Services —Toronto, ON
- $26.85 an hour
- CPR Certification
- Supervising experience
- First Aid Certification
RN - Cadet Camp Kingston
Bayshore Medical Personnel —Kingston, ON
- From $47 an hour
- 12 hour shift
- CPR Certification
- English
- First Aid Certification
Quick apply
RECE Assistant Director - Area 18
PLASP Child Care Services —North York, ON
- $24.39 an hour
- CPR Certification
- Supervising experience
- First Aid Certification
Quick apply
RECE-Program Director- Area 18
PLASP Child Care Services —Scarborough, ON
- $26.85 an hour
- Day shift
- CPR Certification
- Supervising experience
- First Aid Certification

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Early Resolution Officer – Children and Youth Unit

Ombudsman -
Toronto, ON

Quick apply

Job details

Temporary
$87,883–$110,663 a year
13 days ago

Qualifications

French
Law
Post-secondary education
English
Complaint handling
Bachelor's
Case management
Psychology
Interviewing
Communication skills
Time management

Full job description

Job Type & Hours: Temporary Full-time -18 Months

Union Affiliation: AMAPCEO

Posting Period: July 7, 2026 – August 9, 2026

Vacancy Status: This posting is for an existing vacancy in our office.

The Ombudsman is an independent, non-partisan Officer of the Ontario Legislature whose role is to help ensure that the provincial government and broader public sector serve people fairly, transparently, and respectfully.

The Office of the Ontario Ombudsman reviews and resolves complaints about the administrative decisions and actions of more than 1,000 public sector and government bodies, in addition to French language services and the child protection sector.

About the role

As part of the Early Resolutions team in the Children and Youth Unit, you will be the first contact for people coming to the Ontario Ombudsman’s Office with complaints about services provided by children’s aid societies (CAS), residential licensees, youth justice centres and secure treatment facilities. Early Resolution Officers (EROs) triage and analyze complaints to clearly identify issues and determine how to resolve them or when to escalate them. EROs must be able to capably frame issues for escalation and for regular reporting to senior management.

Each ERO manages a caseload of files, conducts research, makes inquiries, and assists with trend analysis to identify complaint patterns and potential systemic issues. In addition to receiving complaints by email and letter, EROs use their active listening and interviewing skills to take complaints over the phone and in person, at times dealing with complainants who may require special accommodation, or who may be frustrated and distressed by their experience.

Key responsibilities include, but are not limited to:

Receives complaints and inquiries by mail, email, telephone or in person and obtains all relevant information by asking clarifying questions, requesting documentation where appropriate, and conducting appropriate follow-up where necessary
Assesses complaints to determine whether issues can be dealt with within our mandate using an issue-based analysis, and clearly and effectively communicates the rationale for this assessment verbally and in writing where required
Triages complaints, and prioritizes and identifies next steps to attempt resolution
Reviews and analyzes complaints and identifies and frames issues for follow-up in an objective and impartial fashion
Drafts summaries of cases for use in educational and informational materials
Summarizes complaint information and/or the results of trends analyses for the purpose of briefing management and/or to assist in responding to inquiries

What you will bring

Knowledge and experience:

University or post-secondary degree in a field such as law, psychology, political science, public administration, social work, criminal justice
A minimum of 2 years of experience is required, with 5 years preferred, in providing intake and complaint handling services in a similar organization, specifically in complaints, investigations, case management and/or conflict resolution
An understanding of issues that children and youth experience related to children’s aid societies, residential licensees, youth justice centres, and secure treatment
Demonstrated experience in analyzing and identifying issues without injecting opinion
Demonstrated ability to communicate with children or youth and specifically those who are distressed, emotionally distraught or who may require special accommodation
Knowledge of applicable legislation and regulations affecting children and youth in Ontario including the Child, Youth and Family Services Act, 2017
Knowledge of the child protection and youth justice systems in Ontario is considered an asset
Self-starter with a proven ability to work independently and with a team

Required skills and competencies:

Ability to bring innovative thinking to an issue, while working within a prescribed framework
Capable of multitasking, balancing the need to resolve issues quickly with an effective and thorough analysis
Strong interpersonal skills, including the ability to deal with emotionally charged situations and vulnerable complainants
Excellent organizational, caseload and time management skills to resolve issues quickly with an effective and thorough analysis
Ability to work independently with minimal supervision
Excellent verbal and written skills, and ability to communicate effectively and efficiently with individuals at all levels
Capable of handling confidential, sensitive and personal information using good judgement and discretion
Proficiency in oral and written communication in the English language is required
Proficiency in oral and written communication in the French language is an asset

Additional requirements

Eligibility to work in Canada: Candidates must be eligible to work in Canada.

Why join us?

At Ombudsman Ontario, you will contribute to work that makes a real difference and strengthens public trust in government services. We foster a workplace where diverse perspectives are valued, inclusion is intentional, and continuous learning is encouraged. Your voice matters here, and the work you do will directly influence fairness, accountability, and positive change across the province.

We are committed to reconciliation, equity, accessibility, and creating an environment where everyone feels they belong. If you believe in the work we do and feel your experience aligns with what we are looking for, we encourage you to apply, even if you do not meet every qualification listed.

Application instructions

Please include a cover letter with your resumé, describing your experience, achievements, and why you are interested in the role with Ombudsman Ontario.

We are dedicated to building a workforce that reflects diverse talent, and we are committed to ensuring an inclusive and accessible experience for every applicant. If you require an accommodation during any stage of the recruitment process, please contact us, and we will work with you to support your needs.

Technology may be used to assist with managing applications. All candidates are reviewed by a recruiter, and selection decisions are made by people – not automated systems.

We thank all applicants for their interest. Only those selected for interviews will be contacted.

Quick apply

Refine Your Search

aid officer jobs in ontario

Early Resolution Officer – Children and Youth Unit

Health and Safety Officer

Financial Aid Officer

Monitoring Officer

Health and Safety Officer

Accounting Manager (1 Year Contract)

RECE Acting Program Director - Area 15

Safety & Field Operations Supervisor

RECE - Assistant Director - Area 19

RECE Program Director - Area 12

Tactical Security Guard (Backup)- BRANTFORD

Electrical Sub-Assembly Supervisor

Bylaw Enforcement Officer

RECE - Program Director - Area 19

RECE-Program Director - Area 18

Mobile Alarm Response Security Guard

RECE - Program Director - Area 17

RN - Cadet Camp Kingston

RECE Assistant Director - Area 18

RECE-Program Director- Area 18

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