Ontario Master degree Jobs – 2501 Openings This Week

Manager, Service Desk
Mackenzie Health —Richmond Hill, ON
- $111,365–$142,116 a year
- Full-time
- Remote
- Computer Science
- PMP
- Engineering
Speech and Language Therapist
Willow Occupational Therapy —Toronto, ON
- $65–$112 an hour
- Contract
- Master's degree
- Working with children
- First Aid Certification
- Flexible schedule
Quick apply
Nurse Practitioner
Barrie Community Health Centre —Barrie, ON
- $54.77–$68.94 an hour
- Full-time
- Nursing
- Master's degree
- Bachelor's
- Designated paid holidays
- Dental care
Quick apply
Occupational Therapist (OT)
FunctionAbility Rehabilitation Services —Toronto, ON
- $45–$70 an hour
- Full-time
- Master's degree
- Bachelor's
- Patient care
- Wellness program
- Disability insurance
Quick apply
Occupational Therapist (OT)
FunctionAbility Rehabilitation Services —Kawartha Lakes, ON
- $45–$70 an hour
- Full-time
- Master's degree
- Bachelor's
- Patient care
- Wellness program
- Disability insurance
Quick apply
Nurse Practitioner
South Georgian Bay Community Health Centre —Elmvale, ON
- $56.01–$64.35 an hour
- Full-time
- Nursing
- English
- Master's degree
Quick apply
Cosmetic Injector- Nurse (RPN, RN, PN)
SOL Skin Esthetics Spa —Mississauga, ON
- $35–$50 an hour
- Part-time
- Medicine
- Doctoral degree
- Customer service
Quick apply
11d
Nurse Practititioner Primary Care
City of Kawartha Lakes Family Health Team —Kawartha Lakes, ON
- $110,265–$129,193 a year
- Full-time
- Microsoft Word
- CPR Certification
- Nursing
- Wellness program
- Disability insurance
Quick apply
Model Risk Management Analyst, AVP
MUFG Canada —Toronto, ON
- Full-time
- Finance
- Master's degree
- Machine learning
Hospice Palliative Care Nurse Practitioner
Ontario Health atHome —Belleville, ON
- $56.10–$70.63 an hour
- Full-time
- CPR Certification
- Nursing
- Windows
Supportive Care Lead
Oak Ridges Hospice of Durham —Port Perry, ON
- $37.13–$39.48 an hour
- Weekends as needed
- English
- Microsoft Office
- Master's degree
- Mileage reimbursement
- Disability insurance
Quick apply
Associate Director, Operations (Administration and Finance)
Western University —London, ON
- $88,690–$126,560 a year
- Full-time
- Microsoft Office
- Finance
- Master's degree
Senior Manager, US Corporate Tax
KPMG —Toronto, ON
- $121,621.50–$160,000.00 a year
- Full-time
- Bilingual
- Microsoft Excel
- English
- Paid time off
Nurse Practitioner
Ontario Health atHome —Mississauga, ON
- $57.89–$67.36 an hour
- Temporary
- Nursing
- Windows
- Master's degree
Nurse Practitioner at St. Joseph's Villa, Dundas
St Joseph's Villa Dundas —Dundas, ON
- $60.66–$75.83 an hour
- Full-time
- CPR Certification
- Nursing
- Writing skills
- Wellness program
- Dental care
Quick apply
Embedded Systems Engineer
SHOTOVER Systems —Hamilton, ON
- $90,000–$120,000 a year
- Weekends as needed
- Computer Science
- Schematics
- Customer service
Quick apply
Occupational Therapist (OT)
FunctionAbility Rehabilitation Services —Durham, ON
- $45–$70 an hour
- Full-time
- Master's degree
- Bachelor's
- Patient care
- Wellness program
- Disability insurance
Quick apply
Nurse Practitioner
Southlake Academic Family Health Team —Bradford, ON
- Temporary
- Nursing
- Master's degree
- Patient care
Quick apply
Nurse Practitioner
North Bay Nurse Practitioner-Led Clinic —North Bay, ON
- $127,177 a year
- Weekends as needed
- Bilingual
- CPR Certification
- Nursing
- Dental care
- Employee assistance program
Quick apply
5d
Family, Couple, Individual Counsellor
Family Counselling Centre —Sarnia, ON
- $35.03–$44.20 an hour
- Part-time
- Microsoft Office
- Master's degree
- Bachelor's
- Disability insurance
- Dental care
Quick apply

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Manager, Service Desk

Mackenzie Health -
Richmond Hill, ON

Apply Now

Job details

Full-time
$111,365–$142,116 a year

Qualifications

ITIL Certification
Computer Science
PMP
Engineering
Microsoft Exchange
Windows
Microsoft Office
Bachelor's
ServiceNow
Communication skills
Active Directory
Time management
VPN

Full job description

Job Description:

Reporting to the Director, Application and End-user Support, the Manager, Service Desk will manage a team of Service Desk and System Support Analysts, responsible to provide Digital Health customer support services, to the organization. This experienced IT professional will be responsible for managing operational teams to support a two-site model with a focus on service quality and continued improvement.

The Manger, Service Desk will manage day to day operations of the Service Desk and the organizational hardware environment to ensure laptops, PCs and devices are performing optimally, to ensure high levels of availability, and will be responsible for incident and request management processes through the enterprise ITSM platform ServiceNow. Furthermore, they will maintain a current problem management knowledge base to ensure timely resolution of issues including a thorough root cause analysis for all major incidents while ensuring that they are clearly identified and escalated to appropriate teams for resolution. Responsibilities will include developing and maintaining standard procedures to ensure compliance and increased productivity, and to support department operations to ensure quality and SLA objectives are achieved and maintained. The successful incumbent will also be responsible for developing, managing and delivering IT Master Service Level Agreements and developing, optimizing a ServiceDesk model to support the organization as required. Additional duties will include analyzing workload metrics, preparing operational reports and statistics, and vendor management.

Contribute to safe, quality care by:

Managing a workload effectively in a fast-paced environment.
Addressing and resolving issues in a productive, respectful manner.
Exercising sound professional judgment and using best practice guidelines.
Contributing to a safe, inclusive environment for all through compliance with patient and staff safety policies and procedures.

What must you have?

Bachelor’s degree in computer science, engineering or a related study, or an equivalent combination of education, training and experience.
Minimum 5 – 7 years’ recent related career experience in a large, complex organization.
Minimum 2 – 3 years’ recent related career experience in management.
Experience with platforms such as:
- ServiceNow ITSM solution
- Active Directory
- Microsoft Exchange
- Office365
- Windows Operating Systems
- Microsoft Office
- VPN
- Enterprise antivirus
- Mobile Devices
- AV Equipment

What else do you bring?

Excellent organizational, interpersonal skills with exceptional verbal, written communication and conflict management skills with strong initiative to achieve high standards of service and performance.
Critical thinking and problem-solving skills that enable quick resolution of issues.
Leadership abilities including the abilities to teach, direct and motivate staff.
Professionalism, attention to detail and focused customer service ethic.
Ability to handle and prioritize multiple demands concurrently.
Exercises initiative and good judgment with ability to multi-task.
Demonstrated ability in interpersonal, communication, diplomacy, coaching, facilitation and team building skills at all levels of the healthcare environment.
Demonstrated expertise in IT applications.
Ability to translate clinical/non- clinical issue into IT solutions.
Demonstrated commitment to professional development.
Demonstrated ability to promote and manage change.
Ability to work independently and as a member of a team.
Time management and organizational abilities including demonstrated ability to problem solve, prioritize a varied workload and function in a changing and stressful work environment.
Proven attendance record.
Demonstrates understanding and complies with patient and staff safety policies and procedures that foster a safe and inclusive environment for all.
Ability to perform the essential duties of the job.
Effectively uses empathy in interactions with others.
Commitment to providing an exceptional experience for staff and clients within a challenging and exciting health care environment.

Preferably, your profile also includes:

ITIL Certification an asset.
Project Management Professional (PMP) Designate is an asset.

You may be required to work at any site of Mackenzie Health.

Mackenzie Health is an inclusive and equal opportunity employer committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code.

Our hiring process does not involve the use of artificial intelligence (AI) to screen, assess or select applicants.

We thank all applicants for their interest; however, only those under consideration for an interview will be contacted.

-: #MackenzieHealthCareers, #LI-JB2

Apply Now

Refine Your Search

master degree jobs in ontario

Manager, Service Desk

Speech and Language Therapist

Nurse Practitioner

Occupational Therapist (OT)

Occupational Therapist (OT)

Nurse Practitioner

Cosmetic Injector- Nurse (RPN, RN, PN)

Nurse Practititioner Primary Care

Model Risk Management Analyst, AVP

Hospice Palliative Care Nurse Practitioner

Supportive Care Lead

Associate Director, Operations (Administration and Finance)

Senior Manager, US Corporate Tax

Nurse Practitioner

Nurse Practitioner at St. Joseph's Villa, Dundas

Embedded Systems Engineer

Occupational Therapist (OT)

Nurse Practitioner

Nurse Practitioner

Family, Couple, Individual Counsellor

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