ontario service desk technician Jobs – 40 Openings This Week

Level 3 Technician - Service Desk and Projects
Infinity Network Solutions —Owen Sound, ON
- $33.66–$40.87 an hour
- Full-time
- Hybrid work
- Microsoft Access
- Azure
- Software troubleshooting
- Dental care
- Tuition reimbursement
Quick apply
2d
Bilingual Service Desk Technician
CQ Search Group Ltd. —Ottawa, ON
- $33–$37 an hour
- Contract
- Bilingual
- Bachelor's
- Computer networking
Quick apply
5d
Service Desk Technician (Temporary PT - 12 Months with possibility of extension)
Waterloo Regional Police Service —Cambridge, ON
- $38.31–$39.25 an hour
- Temporary
- Customer service
- Analysis skills
- Travel
- Employee assistance program
Help Desk Technician III
Camis —Guelph, ON
- $50,000–$58,000 a year
- Full-time
- Travel
- Leadership
- Communication skills
- Dental care
Quick apply
Senior Service Desk Technician
Alterna —Ottawa, ON
- $65,000–$75,000 a year
- On call
- Hybrid work
- Computer science
- Computer Science
- Customer service
Quick apply
IT Technician (Internal/External)
Cambrian College —Greater Sudbury, ON
- $37.34 an hour
- Full-time
- Communication skills
- Time management
5d
IT Technician (Appendix D)
Cambrian College —Greater Sudbury, ON
- $37.34 an hour
- Part-time
- Communication skills
- Time management
5d
Co-op Service Desk Technician - Fall 2026 (September - December) - London, Ontario (IN OFFICE)
Info-Tech Research Group International —London, ON
- Azure
- Customer service
- English
Quick apply
7d
Deskside Technician
Gowling WLG —Toronto, ON
- $60,000–$65,000 a year
- Full-time
- Remote
- Computer Science
- Heavy lifting
- Word processing
Quick apply
13d
IT Service Desk Technician - Mississauga
King-O-Matic Industries Limited —Mississauga, ON
- $50,000–$60,000 a year
- Weekends as needed
- Customer service
- Microsoft Office
- Databases
Quick apply
information technology (IT) support technician
Roca Networks Inc. —Markham, ON
- $35–$37 an hour
- Overtime
- English
- Bachelor's
- Computer networking
7d
Intermediate Help Desk Support
MACLEAN ENGINEERING & MARKETING CO. LIMITED —Owen Sound, ON
- $60,000–$75,000 a year
- Overtime
- Bilingual
- Windows
- Microsoft Office
- Profit sharing
Quick apply
Service Desk Technician
Sygnet —Oakville, ON
- $37,000–$46,000 a year
- Weekends as needed
- Computer Science
- English
- Bachelor's
- Designated paid holidays
Co-op Service Desk Technician - Fall 2026 (September - December) - Toronto, Ontario (IN OFFICE)
Info-Tech Research Group International —Toronto, ON
- Azure
- Customer service
- English
Quick apply
7d
Help Desk Technician
Halton Healthcare —Oakville, ON
- $32.12–$37.02 an hour
- Full-time
- Customer service
- Windows
- Microsoft Office
Quick apply
1d
IT Technician
Stratford Festival —Stratford, ON
- $44,200–$50,000 a year
- Weekends as needed
- Customer service
- Windows
- Analysis skills
- Employee assistance program
6d
Service Desk Administrator 1
Convergence Networks —Ottawa, ON
- $50,000–$55,000 a year
- Weekends as needed
- Azure
- Windows
- Microsoft Office
- Dental care
- Vision care
IT Support Technician
RoyalNorth Schools —Mississauga, ON
- $18–$22 an hour
- Full-time
- Software troubleshooting
- Customer service
- Windows
Quick apply
10d
Senior IT Support Specialist
Penske Truck Leasing and Logistics —Kitchener, ON
- $65,000–$80,000 a year
- Monday to Friday
- Hybrid work
- Computer Science
- Bachelor's
- Travel
IT Support Technician
RoyalNorth Global Schools Inc —Mississauga, ON
- $18–$22 an hour
- Full-time
- Hybrid work
- Software troubleshooting
- Customer service
- Windows
- Flexible schedule
Quick apply
14d

I want to receive the latest job alerts for service desk technician in ontario

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

service desk technician jobs near ontario

Level 3 Technician - Service Desk and Projects

Infinity Network Solutions -
Owen Sound, ON

Quick apply

Job details

Full-time
$33.66–$40.87 an hour
2 days ago

Qualifications

ConnectWise
Microsoft Access
Azure
Operating systems
Incident management
Software troubleshooting
Customer service
LAN
Windows
Technical support
Microsoft Office
Network infrastructure
Bash (Unix shell)
Firewall
IDS
Computer networking
MacOS
Linux
Cybersecurity
Communication skills
Python
PowerShell
VPN

Full job description

Job Overview
Infinity Network Solutions is seeking a skilled and dedicated Level 3 Technician to join our Service Desk and Projects team. This role involves providing advanced technical support, managing complex IT issues, and supporting project implementations across diverse environments. The ideal candidate will possess strong troubleshooting skills, a deep understanding of operating systems and network infrastructure, and excellent communication abilities to deliver exceptional customer service. This position offers an opportunity to work in a dynamic environment where technical expertise and problem-solving are highly valued.

Responsibilities

Provide advanced technical support for desktop, hardware, software, and network issues across Windows, macOS, Linux, and other operating systems.
Troubleshoot and resolve complex problems related to computer hardware, operating systems, software applications, and network connectivity.
Manage and resolve incidents using ConnectWise PSA with a focus on timely resolution and customer satisfaction.
Support VPN configurations, firewall settings, LAN connectivity, and other network-related concerns.
Assist with software troubleshooting including Microsoft Office suite and specialized enterprise applications.
Support Service Desk operations by prioritizing tickets, escalating issues when necessary, and ensuring effective communication with end-users.
Collaborate on IT projects involving system upgrades, migrations, or new deployments to ensure smooth implementation.
Maintain documentation of technical procedures and solutions for future reference.
Monitor system performance and security to proactively identify potential issues.
Participate in on-call activities as a Tier 2 resource on a rotating basis.

Skills

Strong knowledge of operating systems including Windows, macOS, and Linux.
Experience with computer networking concepts such as LAN/WAN configurations, firewalls, VPNs, and network troubleshooting.
Proficiency with ConnectWise PSA for Incident Management preferred.
Expertise in hardware troubleshooting including desktops, laptops, peripherals, and servers.
Familiarity with software troubleshooting across various platforms including Microsoft Office applications.
Ability to support remote access solutions and virtual private networks (VPN).
Knowledge of security protocols such as firewall management and basic cybersecurity practices.
Excellent communication skills for effective customer service and technical support delivery.
Experience working in Service Desk and/or Project Management environments providing desktop support and IT assistance. This role is ideal for a technically proficient professional committed to delivering high-quality IT support while contributing to ongoing projects within a collaborative team environment
Advanced Troubleshooting and Escalation:
Resolve complex technical issues escalated from L1 and L2 technicians, including (but not limited to) server, networking, and application problems.
Perform root cause analysis on Major Incidents and document remediations.
Coordinate with external vendors/partners to remediate issues.
Infrastructure Design and Maintenance:
Assist in the design, implementation, and optimization of IT infrastructure, including servers, networks, and storage systems.
Manage virtualized environments (Hyper-V, Azure) to ensure system stability/performance.
Oversee configuration and maintenance of advanced network devices, including firewalls, routers, switches, and access points.
Security and Compliance:
Implement/troubleshoot IT security measures such as firewalls, intrusion detection systems, and endpoint protection solutions.
Ensure compliance with industry standards and client-specific requirements for data protection and security.
Conduct regular security audits and provide recommendations to maximize client security.
Automation and Scripting:
Develop scripts and/or workflows to automate tasks and improve efficiency.
Employ tools and programming languages including PowerShell, Python, and Bash for administration.
Client Advisory and Strategic Support:
Function as “Primary Technician” to assist in planning and implementing client infrastructure upgrades, migrations, and new technology deployments as well as act as a trusted technical advisor for clients; providing recommendations for IT improvements and scalability.
Participate in client reviews to align system performance with IT strategies and business goals.
Conduct routine audits of client systems related to users, security, licensing to assist in capacity planning, prioritization, and reporting.
Prepare detailed documentation and reports on system health, project status, and recommendations.
Knowledge Sharing and Team Collaboration:
Provide mentorship and training to L1 and L2 Technicians to enhance team capabilities and build team cohesiveness.
Document advanced Knowledgebase procedures, configurations, and solutions.
Collaborate with internal teams to develop/refine IT processes and best practices.
Monitoring and Optimization:
Utilize Remote Monitoring and Management (RMM) tools to oversee client systems and proactively address potential issues.
Optimize system performance and implement preventive measures to reduce downtime.
Continuing Education:
Maintain current certifications and obtain new certifications to supplement skills.

Pay: $33.66-$40.87 per hour

Benefits:

Casual dress
Dental care
On-site parking
Tuition reimbursement

Work Location: Hybrid remote in Owen Sound, ON N4K 1X8

Quick apply

Refine Your Search

service desk technician jobs in ontario

Level 3 Technician - Service Desk and Projects

Bilingual Service Desk Technician

Service Desk Technician (Temporary PT - 12 Months with possibility of extension)

Help Desk Technician III

Senior Service Desk Technician

IT Technician (Internal/External)

IT Technician (Appendix D)

Co-op Service Desk Technician - Fall 2026 (September - December) - London, Ontario (IN OFFICE)

Deskside Technician

IT Service Desk Technician - Mississauga

information technology (IT) support technician

Intermediate Help Desk Support

Service Desk Technician

Co-op Service Desk Technician - Fall 2026 (September - December) - Toronto, Ontario (IN OFFICE)

Help Desk Technician

IT Technician

Service Desk Administrator 1

IT Support Technician

Senior IT Support Specialist

IT Support Technician

I want to receive the latest job alerts for service desk technician in ontario

Explore jobs in more locations

Job seeker tools

Employer Tools

Browse

Stay Connected