Position Summary
Reporting to the Manager, Diagnostic Services, the Diagnostic Imaging Assistant support and facilitates the imaging of inpatients, Emergency Room patients, and outpatients in collaboration with the imaging technologist. The DI Assistant role spans across all modalities and requires excellent daily communication and collaboration with patients, medical imaging technologists, clerical team members, nurses and physicians.
Key Responsibilities
- Accountable to the policies and procedures, goals, and objectives of the hospital and the Diagnostic Imaging Department.
- Follow the mission and vision of the hospital in his/her relationships with patients, team members and the general public.
- Document and submit incident reports as required according to the requirements of the quality management system.
- Participation in Diagnostic Imaging quality assurance activities, quality management system, department huddles, and meetings.
- Support patient flow across all modalities and patient types.
- Monitor wait spaces to ensure patients are registered, in the correct wait space and communicate delays if appropriate.
- Assist in patient wayfinding, preparation (changing) and preliminary screening form review.
- Escort patient into exam room, assist technologists with patient transfers and escort patient out of imaging room to change room and exit.
- Assist in exam room change over by appropriately cleaning the workspace, related equipment and changing linens.
- Assist in coordinating ED/IP patients; by calling sending departments, scheduling patients and arranging transportation.
- Transport patients as needed to expedite care.
- Transport specimens to the Lab as needed.
- Complete department order entry for examinations in Cerner as needed.
- Support and educate patients to access imaging exams for other providers (Pockethealth/ENITS).
- Support inventory control by ordering, receiving, maintaining current inventory and follows up on orders for missing items, misplaced
items or defective items.
Qualifications
Education
- Completion, or in progress, of a college level diploma or university degree in a healthcare related field is required (i.e., EG Paramedicine, Personal Support Worker, OTA/PTA, Health Care Administration).
- Successful completion of a Medical Terminology course is required.
- Basic Cardiac Life Support (BCLS) is required. CPR Level HCP (Health Care Provider) will also be considered as an equivalent.
Experience
- Minimum of one (1) year experience in a healthcare setting is preferred.
- Minimum of one (1) year experience in a Diagnostic Imaging department is preferred.
Skills and Traits
- Must be able to meet the physical and emotional responsibilities of the role, including standing and walking for extended periods, frequent and repetitive pushing, pulling, bending, and lifting up to 50 pounds, as well as safely operating equipment.
- Ability to meet the physical demands of the position, as outlined in the Physical Demands Analysis (PDA).
- Demonstrates proficiency in written and verbal communication, with strong interpersonal and organizational skills.
- Provides excellent customer service and contributes positively to teamwork and collaborative working relationships.
- Effectively prioritizes workload, adapts to changing priorities, and remains composed in fast-paced or stressful environments.
- Works independently with sound judgment, while remaining flexible to meet departmental and organizational needs.
- Demonstrates understanding of, and commitment to, equity, diversity, inclusion, and psychological safety.
- Upholds professionalism, ethical conduct, confidentiality, and respectful interactions.
- Models behaviour aligned with OSMH’s mission, vision, and values.
- Uses required technology and digital tools effectively and demonstrates a willingness to learn new systems.
- Contributes to a culture of safety and continuous improvement by identifying risks, following safe work practices, and supporting quality initiatives.
- Demonstrates a commitment to ongoing professional and personal development through continuous learning and reflective practice.
Other
- Demonstrates a commitment to ongoing professional and personal development through participation in continuing education and self-directed learning opportunities
Our Employees Enjoy
- a professional practice environment
- a collaborative atmosphere with emphasis on teamwork
- wellness initiatives
- continuing education grants
- employee recognition and assistance programs
- a competitive salary and benefits package
- equal opportunities for growth and development
Employment Equity
OSMH is committed to diversity and equity in the workplace and welcomes applications from all qualified individuals, including women, visible minorities, Indigenous peoples, persons with disabilities, LGBTQ2S persons and others who may contribute to a diverse workplace.
Accommodation in the Workplace
Orillia Soldiers’ Memorial Hospital is a respectful, caring, and inclusive workplace. We are committed to championing accessibility, diversity, equal opportunity and maintaining a barrier-free selection process for job applicants. Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the requirements for the open position. Applicants need to make their requirements known to the Human Resources department when contacted. All requests are handled confidentially.
Health & Safety Responsibilities
OSMH is committed to providing a safe, healthy and supportive working environment by treating team members and patients with compassion accountability respect and engagement.
All team members must adhere to OSMH’s Occupational Health and Safety policies, procedures and protocols, as well as the duties of workers as stipulated in the Occupational Health and Safety Act.
Team members must be able to perform all bona fide and essential duties of the position which may include cognitive and physical demands.
As a condition of employment, new employees are required to complete an employment health assessment and must be cleared by the Occupational Health and Safety Team prior to orientation.
Artificial Intelligence (AI) Use in Hiring at OSMH
OSMH may utilize automated screening tools (i.e. questionnaires) to highlight candidates' qualifications; however, OSMH does not involve the use of artifical intelligence (AI) to screen, assess, or select applicants. We recommend applying directly through our website as all applications are reviewed by our recruitment team.
Closing Statement
OSMH is a minimal fragrance workplace. We kindly ask all applicants to refrain from using scented products should they have the occasion to interview with the hospital. As a condition of employment OSMH requires professional references, verification of academic training, professional accreditation and evidence of course completion. It is also a condition of employment that all new employees will be required to present an original vulnerable sector check within 90 days of commencing employment and must sign an Offense Declaration upon receipt of an offer of employment.
If you are interested in joining our team, please apply online before 11:59 pm on the posting close date. Incomplete submissions will not be considered. We thank all applicants, however only those selected for an interview will be contacted.
