Ottawa, On Clerk Jobs – 262 Openings This Week

Intake Clerk
Diamond & Diamond Lawyers LLP —Ontario
- From $48,000 a year
- Full-time
- Remote
- Microsoft Word
- Microsoft Outlook
- Customer service
- Dental care
- Paid time off
Quick apply
8d
Real Estate Law Clerk (3+ Years of Experience)
Soloway Wright LLP —Ottawa, ON
- $60,000–$80,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Project management
Quick apply
Office Administrator
Wolfenburg Roofing —Gatineau, QC
- $36,558.80–$48,995.84 a year
- Part-time
- Microsoft Excel
- English
- Finance
- Dental care
- Paid time off
Quick apply
Dental Office Receptionist
Place De Ville Dental Centre —Ottawa, ON
- $25–$35 an hour
- Full-time
- Medical office experience
- Organizational skills
- In-person
- Dental care
Quick apply
4d
Dental Office Receptionist
Place De Ville Dental Centre —Ottawa, ON
- $25–$35 an hour
- Full-time
- Medical office experience
- Organizational skills
- In-person
- Dental care
Quick apply
4d
Dental Office Receptionist
Place De Ville Dental Centre —Ottawa, ON
- $25–$35 an hour
- Full-time
- Medical office experience
- Organizational skills
- In-person
- Dental care
Quick apply
4d
Parts Clerk
Tony Graham Toyota —Nepean, ON
- $18.60 an hour
- Full-time
- Sales
- Inventory management
- English
- Store discount
- Wellness program
Quick apply
7d
Accounting Clerk
OZ Optics Ltd —Ottawa West, ON
- From $48,000 a year
- Full-time
- ERP systems
- Accounting
- In-person
- Wellness program
- Disability insurance
Quick apply
Retail Pharmacy Assistant (6-Month Contract) - Ottawa (General)
Medical Pharmacies —Ottawa, ON
- $20.20 an hour
- Full-time
- Bilingual
- Customer service
- Cashiering
Assistant / Assitante Clinique - Medical Office Assistant (congé de maternité - maternity leave)
Équipe de santé familiale académique Montfort —Ottawa, ON
- $19.34–$23.72 an hour
- Full-time
- Medical office experience
- English
- Organizational skills
- Paid time off
- Employee assistance program
Quick apply
14d
Unit Clerk (Orillia)
Arcavia (Orillia) LTC LP —Ontario
- $45,000–$57,000 a year
- Full-time
- Administrative experience
- High school diploma or GED
- Business
- Dental care
Quick apply
Retail Pharmacy Assistant (9-Month Contract) - Ottawa (Smyth)
Medical Pharmacies —Ottawa, ON
- $20.20 an hour
- Full-time
- Bilingual
- Customer service
- Cashiering
2d
Manager of Support Services, Attawapiskat, ON
Weeneebayko Area Health Authority —Ontario
- $58.62–$70.09 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Dental care
- Employee assistance program
Quick apply
2d
Real Estate Law Clerk/ Platform Operator (Ontario)
InfoTrack Canada —Ontario
- $50,000–$55,000 a year
- Full-time
- Remote
- English
- Administrative experience
- Data entry
- Dental care
- Paid time off
Quick apply
Dental Laboratory Assistant
Ottawa Dental Laboratory Inc. —Kanata, ON
- $36.92 an hour
- Full-time
- CAD
- Laboratory experience
- English
- Paid time off
Quick apply
Bilingual Receptionist and Administrative Assistant
Altis Recruitment —Ottawa, ON
- $60,000–$70,000 a year
- Full-time
- Word processing
- English
- Administrative experience
Quick apply
8d
Corporate Law Clerk - Permanent
LRO Staffing —Ottawa, ON
- $59,000–$70,000 a year
- Organizational skills
- Communication skills
- Time management
Medical Office Assistant/Receptionist
ActiveCare Medical Services —Kanata, ON
- From $17.60 an hour
- Full-time
- Medical office experience
- Data entry
- Organizational skills
Quick apply
2d
Business Services Manager (Orillia)
Arcavia (Orillia) LTC LP —Ontario
- $56,000–$73,000 a year
- Full-time
- Administrative experience
- Front desk
- Budgeting
- Dental care
Quick apply
Business Services Manager (Deseronto)
MBQ LTC Home —Ontario
- $56,000–$83,000 a year
- Full-time
- Administrative experience
- Front desk
- Budgeting
- Dental care
Quick apply

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Intake Clerk

Diamond & Diamond Lawyers LLP -
Ontario

Quick apply

Job details

Permanent | Full-time
From $48,000 a year
8 days ago

Qualifications

Microsoft Word
Microsoft Outlook
Customer service
Call center experience
Client inquiry handling
Administrative support experience
Personal injury law
Administrative experience
Client services
Customer service orientation
Organizational skills
Legal role experience
Communication skills
Client interaction
Time management

Full job description

Diamond and Diamond Lawyers has proudly served Canadians from coast to coast, helping injured individuals and their families navigate the legal process and pursue the compensation they deserve. We are committed to providing exceptional client service and ensuring every client receives the attention, guidance, and support they deserve throughout their legal journey.

We are seeking highly organized, personable, and detail-oriented Intake clerks to join our dynamic Personal Injury team. This position is often the first point of contact for prospective clients and plays an important role in creating a positive client experience while gathering accurate and complete information for our legal teams.

Positions Available

We are currently hiring for two Intake Clerk positions:

Full-Time: Monday to Friday, 1:00 p.m. – 9:00 p.m.
Part-Time: Saturday and Sunday, 10:00 a.m. – 4:00 p.m.

Primary Responsibilities

Conduct initial intake calls with prospective clients in a professional, empathetic, and client-focused manner.
Gather detailed information regarding the prospective client's circumstances, injuries, treatment, employment, insurance, and other relevant background information.
Ask appropriate follow-up questions to ensure all necessary information is captured accurately and thoroughly.
Explain the intake process and next steps to prospective clients.
Respond to prospective client inquiries by telephone, email, and other communication channels in a timely manner.
Conduct regular follow-ups with prospective clients to obtain outstanding information, documentation, or signatures required to complete the intake process.
Maintain timely and consistent communication with prospective clients throughout the intake process.
Track outstanding intakes and follow up requirements to ensure no prospective client or opportunity is missed.
Follow up with clients by phone and email in accordance with established service standards.

Experience & Qualifications

1+ year of previous customer service, administrative, legal administrative, call centre, or similar experience.
Experience in a law firm or personal injury environment is considered an asset.
Superior verbal and written communication skills.
Strong active listening and questioning skills.
Strong attention to detail with a high degree of accuracy.
Excellent organizational and time management skills.
Ability to prioritize and manage multiple tasks in a fast-paced environment.
Strong computer skills, including Microsoft Outlook and Word, with strong ability to adapt to new software
Ability to maintain confidentiality and exercise sound judgment when handling sensitive information.
Willingness to take full ownership and accountability for assigned responsibilities.

What We’re Looking For

The successful candidate will be professional, personable, organized, and comfortable speaking with people from a variety of backgrounds. You should be able to manage a high volume of information without losing attention to detail, build rapport quickly with prospective clients, and provide a consistently positive experience from the very first interaction.

The ideal candidate is proactive and understands the importance of consistent follow-up, timely communication, and ownership of each intake. You should be comfortable working in a fast-paced environment, managing multiple prospective clients at different stages of the intake process, and ensuring that no follow-up or opportunity falls through the cracks.

Experience in a legal environment is an asset, but we are equally interested in candidates with strong customer service, administrative, communication, and organizational skills who are eager to learn.

Job Type: Full-time and Part-time

Pay: From $48,000.00 per year

Benefits:

Dental care
Extended health care
Life insurance
Paid time off
Vision care

Experience:

Administrative: 1 year (preferred)
Customer service: 1 year (preferred)

Work Location: Remote

Quick apply

Refine Your Search

clerk jobs in ottawa, on

Intake Clerk

Real Estate Law Clerk (3+ Years of Experience)

Office Administrator

Dental Office Receptionist

Dental Office Receptionist

Dental Office Receptionist

Parts Clerk

Accounting Clerk

Retail Pharmacy Assistant (6-Month Contract) - Ottawa (General)

Assistant / Assitante Clinique - Medical Office Assistant (congé de maternité - maternity leave)

Unit Clerk (Orillia)

Retail Pharmacy Assistant (9-Month Contract) - Ottawa (Smyth)

Manager of Support Services, Attawapiskat, ON

Real Estate Law Clerk/ Platform Operator (Ontario)

Dental Laboratory Assistant

Bilingual Receptionist and Administrative Assistant

Corporate Law Clerk - Permanent

Medical Office Assistant/Receptionist

Business Services Manager (Orillia)

Business Services Manager (Deseronto)

I want to receive the latest job alerts for clerk in ottawa, on

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