Ottawa, On Operational excellence team leader Jobs – 221 Openings This Week

Service Operations Manager - RV Dealership
RV Canada —Ottawa, ON
- $72,000–$85,000 a year
- Full-time
- Management
- Mechanic experience
- Sales
- Disability insurance
- Dental care
Quick apply
13d
Corporate Controller (Contract – Maternity Leave Coverage)
Commissionaires Ottawa —Nepean, ON
- $118,000 a year
- Day shift
- Microsoft Excel
- English
- Microsoft Office
- Dental care
- Paid time off
Quick apply
Pharmacy Manager
Rexall Pharmacy Group LTD —Ottawa, ON
- $57.07–$69.76 a year
- Full-time
- Communication skills
- Disability insurance
- Relocation assistance
Quick apply
Territory Executive
Philip Morris International —Ottawa, ON
- From $75,816 a year
- Full-time
- Sales
- Salesforce
- Bachelor's
- Flexible schedule
Live-in Superintendent
Le District Aylmer —Gatineau, QC
- $23–$30 an hour
- Full-time
- Schematics
- Maintenance
- English
Quick apply
6d
Director of Branches – Adult Day Program (Developmental Services)
Bairn Croft Residential Services Inc. —Orleans, ON
- $90,000–$105,000 a year
- Full-time
- Bachelor's
- Travel
- Psychology
- Wellness program
- Dental care
Quick apply
5d
Payroll & Benefit Manager
Commissionaires Ottawa —Nepean, ON
- From $100,000 a year
- Full-time
- Microsoft Excel
- Data analysis skills
- Finance
- Dental care
- Paid time off
Quick apply
Director of Patient Care, Fort Albany, ON
Weeneebayko Area Health Authority —Ontario
- From $70.42 an hour
- Part-time
- Nursing
- Master's degree
- Bachelor's
- Dental care
- Employee assistance program
Quick apply
Business Development Manager - Mining & Environmental Laboratory Services (Eastern Canada)
Bureau Veritas —Ontario
- Full-time
- Bilingual
- CRM software
- Sales
Assistant Store Manager - Ottawa
Knix —Ottawa, ON
- Weekends as needed
- Heavy lifting
- Sales
- Dental care
- Employee assistance program
Quick apply
11d
028 EN - Platform Owner, Automation Platforms
Export Development Canada | Exportation et développement Canada —Ottawa, ON
- $96,557–$128,743 a year
- Full-time
- Hybrid work
- Bilingual
- Azure
- Computer Science
- Relocation assistance
Quick apply
10d
AZ Truck Driver
CANADA CARTAGE —Ottawa, ON
- Overtime
- Customer service
- Driving
- Commercial driving
Quick apply
4d
Store Manager- Cellphone Store
Telze —Ottawa, ON
- $20–$25 an hour
- Part-time
- Sales
- Inventory management
- Customer service
- Store discount
- Flexible schedule
Quick apply
12h
Pharmacy Manager
Rexall Pharmacy Group LTD —Ottawa, ON
- $57.07–$69.76 a year
- Full-time
- Communication skills
- Disability insurance
- Relocation assistance
Quick apply
Director of Operations
Dexterra Facilities Management —Ottawa, ON
- $80,000–$90,000 a year
- Full-time
- Business
- Leadership
Quick apply
Assistant General Manager
TownePlace Suites by Marriott, Ottawa Barrhaven —Ottawa, ON
- $45,000–$55,000 a year
- Weekends as needed
- Bilingual
- Sales
- English
- Paid time off
Quick apply
Area Manager
Fairweather Ltd. —Ottawa, ON
- $45,000–$50,000 a year
- Weekends as needed
- Sales
- High school diploma or GED
- Bachelor's
- Store discount
- Dental care
Quick apply
7d
Retail Store Manager - Retail Fashion accessories #2233
BENTLEY GROUP —Orleans, ON
- $24 an hour
- Weekends as needed
- Bilingual
- Sales
- Inventory management
- Store discount
- Dental care
Quick apply
DIRECTOR OF CARE
SOUTHBRIDGE HOMES —Ottawa, ON
- $95,000–$110,000 a year
- Full-time
- CPR Certification
- Nursing
- BLS Certification
Quick apply
4d
Director, Corporate Services (Renfrew, ON)
Palmer & Associates Executive Search Firm —Ontario
- $133,000–$155,000 a year
- Full-time
- Business
- Leadership
- Dental care
- Life insurance
Quick apply
5d

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operational excellence team leader jobs near ottawa, on

Service Operations Manager - RV Dealership

RV Canada -
Ottawa, ON

Quick apply

Job details

Permanent | Full-time
$72,000–$85,000 a year
13 days ago

Qualifications

French
Management
Mechanic experience
Sales
Customer service
Upselling
English
Microsoft Office
Payroll
Budgeting
Cash handling
Leadership
Communication skills
Mechanical knowledge

Full job description

Service Operations Manager – RV Dealership

Lead People. Deliver Exceptional Customer Service. Drive Operational Excellence.

Leisure Days RV Group is one of Canada's largest RV dealership groups, with locations across Ontario, New Brunswick, Nova Scotia and Indiana. We are growing, investing in our people, and looking for an experienced Service Operations Manager to lead one of our busy dealership service departments.

This is more than a traditional Service Manager role. We are looking for a strong operational leader who thrives on building high-performing teams, improving processes, delivering exceptional customer experiences, and driving business results.

Whether your experience comes from the RV, automotive, marine, heavy equipment, trucking, powersports or another service-based industry, we want to hear from you.

What We Offer

Competitive salary: $72-85K per year based on experience, plus performance-based bonus for a total compensation package of approximately $135,000
Group benefits and RRSP matching program
Paid vacation
Ongoing leadership and technical training
Career advancement opportunities within a growing organization
A collaborative, team-oriented culture that values continuous improvement

Reports to: General Manager

About the Role

As the Service Operations Manager, you will be responsible for the overall performance of the service department. You will lead technicians, service advisors and support staff while working closely with the Parts and Sales departments to deliver an outstanding customer experience.

Success in this role is measured by customer satisfaction, team engagement, operational efficiency, profitability and continuous improvement.

Key Responsibilities

Operations Leadership

Lead the daily operations of the service department.
Create an efficient workflow that maximizes technician productivity and shop capacity.
Ensure repairs are completed safely, accurately and on time.
Continuously improve processes to increase efficiency and customer satisfaction.
Maintain a clean, organized and professional service facility.

Team Leadership

Recruit, coach, mentor and develop a high-performing service team.
Conduct performance reviews and provide regular coaching and feedback.
Build a culture of accountability, teamwork and continuous improvement.
Manage scheduling, attendance and payroll approvals.

Customer Experience

Deliver an exceptional customer experience from service intake through vehicle delivery.
Resolve customer concerns professionally and proactively.
Partner with the Sales and Parts departments to ensure seamless customer support.
Build long-term customer relationships through trust and service excellence.

Financial Performance

Manage departmental budgets and expenses.
Monitor key performance indicators and identify opportunities for improvement.
Drive labour sales, productivity, efficiency and profitability.
Support warranty recovery and cost-control initiatives.

Vendor & Facility Management

Build strong relationships with suppliers and subcontractors.
Coordinate facility maintenance and equipment repairs.
Ensure shop equipment and fleet vehicles are properly maintained and operational.

Health & Safety

Maintain a safe, clean and compliant workplace.
Support company health and safety initiatives.
Ensure compliance with all workplace and environmental regulations.

What Success Looks Like

You will lead improvements in:

Customer Satisfaction (CSI)
Technician Productivity and Efficiency
Repair Cycle Time
Warranty Recovery
Department Profitability
Employee Engagement and Retention
Quality of Repairs and Reduced Comebacks

What We're Looking For

3–5+ years of leadership experience in a service or operations environment.
Management experience in RV, automotive, marine, heavy equipment, trucking, powersports or another customer-focused service industry is considered an asset.
Proven ability to lead, coach and develop high-performing teams.
Strong customer service and conflict resolution skills.
Excellent organizational and communication skills.
Experience managing budgets, KPIs and operational performance.
Strong problem-solving and decision-making abilities.
Comfortable using Microsoft Office and dealership or service management software.
Mechanical or technical knowledge is an asset but not required for the right operational leader.

Why Join Leisure Days RV Group?

At Leisure Days RV Group, our people make the difference. We believe in empowering leaders, investing in our teams, and providing opportunities for long-term career growth. If you're passionate about leading people, delivering exceptional customer service and driving operational excellence, we'd love to hear from you.

Leisure Days RV Group is Canada's largest RV dealership network, proudly operating over 25 dealerships across Ontario, Nova Scotia, and New Brunswick, with plans for sustainable growth.

Founded in 2003 with the opening of RV Canada in Ottawa, we have grown into a leading, sales-focused organization dedicated to driving results. Our scale and superior purchasing power enable us to provide customers with unmatched access to RV sales, rentals, parts and services.

As a dynamic and innovative company, we emphasize performance, continuous improvement, and cultivating growth from within. We are committed to providing motivated professionals with opportunities for development and advancement as part of our exciting journey.

______________________________________________________________________________________________

Our hiring process uses third party websites (such as Indeed) and technologies that utilize artificial intelligence (AI) to assist with talent sourcing and the resume screening process, helping us to filter and evaluate a large number of applications efficiently. AI tools are used to assist with job description creation, to analyze resumes for relevant skills and qualifications against the job requirements, and to create personalized message templates for candidate communication.

A human recruiter/manager is always responsible for conducting interviews and for the final selection. Please be aware that AI may analyze your application based on its programming and a complete disclosure of AI use in this process will be provided as required by law.

______________________________________________________________________________________________

All qualified individuals will receive consideration for employment without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, disability, genetic information, or any other criteria protected by governing law.

We would like to thank all applicants for applying; however, only those applicants selected for an interview will be contacted. Applications received may be referenced for future staffing requirements.

Pay: $72,000.00-$85,000.00 per year

Benefits:

Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
On-site parking
RRSP match
Vision care

Experience:

service management: 3 years (required)

Language:

English (required)
French (preferred)

Work Location: In person

Quick apply

Refine Your Search

operational excellence team leader jobs in ottawa, on

Service Operations Manager - RV Dealership

Corporate Controller (Contract – Maternity Leave Coverage)

Pharmacy Manager

Territory Executive

Live-in Superintendent

Director of Branches – Adult Day Program (Developmental Services)

Payroll & Benefit Manager

Director of Patient Care, Fort Albany, ON

Business Development Manager - Mining & Environmental Laboratory Services (Eastern Canada)

Assistant Store Manager - Ottawa

028 EN - Platform Owner, Automation Platforms

AZ Truck Driver

Store Manager- Cellphone Store

Pharmacy Manager

Director of Operations

Assistant General Manager

Area Manager

Retail Store Manager - Retail Fashion accessories #2233

DIRECTOR OF CARE

Director, Corporate Services (Renfrew, ON)

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