Ottawa, On Referral coordinator Jobs – 53 Openings This Week

Client Care Manager
Home Instead —Ottawa, ON
- From $65,000 a year
- Full-time
- Sales
- In-person
- Medical terminology
- Dental care
- Paid time off
Quick apply
6d
Bilingual Care Coordinator, Regular Full-Time, Ottawa General Hospital
Ontario Health atHome —Ottawa, ON
- $44.48 an hour
- 12 hour shift
- Bilingual
- Nursing
- English
- COVID-19 protective measures
Float Care Coordinator, Temporary Full-Time, Ottawa Civic Hospital
Ontario Health atHome —Ottawa, ON
- $44.48 an hour
- Temporary
- Nursing
- Organizational skills
- Social Work
- COVID-19 protective measures
Coordinator, Intake and Referral
Canadian National Institute for the Blind —Ottawa, ON
- $23.18–$28.97 an hour
- Full-time
- Hybrid work
- Salesforce
- Microsoft Office
- Continuous improvement
Quick apply
9d
Medical Records and Referral Coordinator
Wabano Centre for Aboriginal Health —Ottawa, ON
- $58,000–$60,000 a year
- Full-time
- English
- No university degree
- Organizational skills
Housing Coordinator
Ottawa Salus Corporation —Ottawa, ON
- $37.25–$42.86 an hour
- Full-time
- CPR Certification
- English
- Databases
Quick apply
4d
Billing Coordinator
Gowling WLG —Ottawa, ON
- $49,400–$74,100 a year
- Weekends as needed
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Accounting
- Disability insurance
- Dental care
Quick apply
Service Coordinator
Western Ottawa Community Resource Centre —Nepean, ON
- $49,313–$50,299 a year
- Full-time
- Public speaking
- English
- Microsoft Office
Quick apply
6d
Pediatric Clinical Coordinator, Moose Factory, ON
Weeneebayko Area Health Authority —Ontario
- $46.05–$66.00 an hour
- Full-time
- Nursing
- Bachelor's
- Case management
- Dental care
- Employee assistance program
Quick apply
Float Care Coordinator, Temporary Full-Time, Ottawa Hospital - Civic Campus and off-site Transitional Care Units
Ontario Health atHome —Ottawa, ON
- $44.48 an hour
- Temporary
- Nursing
- Organizational skills
- Social Work
- COVID-19 protective measures
Bilingual Care Coordinator, Regular Full-Time, Intake: Labelle, Cornwall, Pembroke
Ontario Health atHome —Ottawa, ON
- $44.48 an hour
- 8 hour shift
- Bilingual
- Microsoft Word
- Nursing
2d
Bilingual Care Coordinator, Temporary Full-Time, Intake: Labelle, Cornwall, Pembroke
Ontario Health atHome —Ottawa, ON
- $44.48 an hour
- Temporary
- Bilingual
- Microsoft Word
- Nursing
2d
Care Coordinator, Regular Full Time, St. Francis Memorial Hospital
Ontario Health atHome —Ottawa, ON
- $44.48 an hour
- Full-time
- Bilingual
- Microsoft Word
- Nursing
Bilingual Care Coordinator, Regular Full-Time, Montfort Hospital
Ontario Health atHome —Ottawa, ON
- 12 hour shift
- Bilingual
- Microsoft Word
- Nursing
2d
Client Care Coordinator Overnight (P/T)
Dept_PhysLoc —Ottawa, ON
- Overtime
- Bilingual
- CPR Certification
- Customer service
Quick apply
9d
Care Coordinator
Lifemark Health Group —Ottawa, ON
- $17.60–$22.31 an hour
- Part-time
- Customer service
- High school diploma or GED
- Data entry
Quick apply
6d
After Hours-- Client Services Coordinator (Full time & Part time)
Access Healthcare Services Inc. —Ottawa, ON
- $18–$24 an hour
- Part-time
- Bilingual
- Microsoft Word
- Microsoft Excel
Quick apply
Patient Care Coordinator
Canadian Addiction Treatment Centers —Ottawa, ON
- $19 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CPR Certification
- Paid time off
Quick apply
Part-Time Client Care Coordinator
Dept_PhysLoc —Ottawa, ON
- $23.65 an hour
- Overtime
- Bilingual
- CPR Certification
- Customer service
- Dental care
- Flexible schedule
Quick apply
CRM Coordinator
Gowling WLG —Ottawa, ON
- $52,000–$68,000 a year
- Full-time
- Hybrid work
- No university degree
- Marketing
- Disability insurance
- Dental care
Quick apply

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Client Care Manager

Home Instead -
Ottawa, ON

Quick apply

Job details

Full-time
From $65,000 a year
6 days ago

Qualifications

Sales
Medical terminology
Driving Licence

Full job description

Job description

The Client Care Coordinator is responsible for providing the highest level of quality service to all clients and family members that relate to client care, including Care Consultations with potential clients and family members, client/CAREGiver introductions, and Quality Assurance visits with existing clients. They use sales skills to determine each client’s initial needs and provide solutions in the form of a tailored plan of care. They continuously evaluate the plan through a series of ongoing communications and visits to ensure high quality care, client satisfaction, and ultimately client retention. In addition, the Client Care Coordinator will work hand-in-hand with the team to ensure a positive, cohesive and supportive environment for all Key Players.

Primary Responsibilities:

Build trust by reflecting the Brand Promise of our York Region Office Travel in all areas of exclusive territory (Richmond Hill, Vaughan, Newmarket, Aurora, Baldwin, Beaverton, Bradford, Bradford West Gwillimbury, Cannington Brock, Ceder Valley, East Gwillimbury, Georgina, Holland Landing, Jacksons Point, Keswick, Kettleby, King, Leaskdale, Mt Albert, Pefferlaw, Queensville, River Drive Park, Sanford, Sharon, Stouffville, Sunderland, Sutton West, Udora, Whitchurch-Stouffville, Willow Beach, Zephyr) prioritizing where support is required most. Meet with potential clients and family members providing a Care Consultation to discuss their needs and provide solutions in the form of a plan of care

We will deliver, without exception, on every commitment we make to you and your loved ones. To us, it’s personal.

Reflect our Guiding Principles in every encounter to allow us to exceed every expectation of our CAREGivers & clients:
Develop relationships with referral providers in residences where our clients and potential clients reside (retirement, LTC, hospice, hospital)
Perform all phases of consultative sales process, including preparation and documentation, with all Care Consultations and Quality Assurance visits to ensure your confidence in your recommendation of appropriate Home Instead services and additional community resources
Maintain and nurture existing referral accounts, including follow-up, as necessary.
Travel in all areas of exclusive territory, prioritizing where support is required most
Adhere to all procedures, specifically Care Consultations, Monitoring & Measurement of Service – Quality Assurance, Petty Cash Management, First Visit, and Service Complaints, as mandated by our Quality Management System
Ensure the needs of the client, family, employee, and company are consistently being met
Meet with potential clients and family members to discuss their needs and provide solutions in the form of a plan of care
Work with other team members to coordinate various aspects of a client’s care
Complete Care Consultations for clients, prepare the care plan, and enter and maintain client records in our operating system
Conduct client/CAREGiver introductions with every new client
Develop a Quality Assurance frequency plan which will be approved by the General Manager
Execute the Quality Assurance frequency plan to ensure each client has QA visits and calls as per the plan
Recognize and pursue opportunities to modify service plans to best support the ongoing needs of clients through Quality Assurance visits
Demonstrate open and effective communication with the General Manager, colleagues, and CAREGivers
Meet weekly for team meetings and client care meetings, where previous weeks’ Care Consultations and Quality Assurance visits will be discussed, and critical numbers will be reported out on
Participate in CAREGiver retention programs and coordinate CAREGiver of the month recognition
Work independently, maintain confidentiality of information and meet deadlines
Demonstrate consistent logic, rationality, objectivity, and common sense in decision making while anticipating the consequences of decisions. Discern when there is a need for quick decisions or more thorough assessments
Generate new and creative approaches to problems
Days of work will be Monday-Friday and include one Saturday per month
Hours of work will be 8:30am-5:00pm, plus evenings as required to complete Care Consultations
Must have a valid driver’s license and car, KM will be paid for all travel
Other duties as assigned by the General Manager
Report directly to the General Manager

Thank you for your interest in this position. We will be asking all candidates to fill out an assessment before the first interview.

#INDE

Job Type: Full-time

Pay: From $65,000.00 per year

Benefits:

Company events
Company pension
Dental care
Extended health care
On-site parking
Paid time off
RRSP match
Vision care

Flexible language requirement:

French not required

Licence/Certification:

Nursing License (required)
Driving Licence (required)

Work Location: In person

Quick apply

Refine Your Search

referral coordinator jobs in ottawa, on

Client Care Manager

Bilingual Care Coordinator, Regular Full-Time, Ottawa General Hospital

Float Care Coordinator, Temporary Full-Time, Ottawa Civic Hospital

Coordinator, Intake and Referral

Medical Records and Referral Coordinator

Housing Coordinator

Billing Coordinator

Service Coordinator

Pediatric Clinical Coordinator, Moose Factory, ON

Float Care Coordinator, Temporary Full-Time, Ottawa Hospital - Civic Campus and off-site Transitional Care Units

Bilingual Care Coordinator, Regular Full-Time, Intake: Labelle, Cornwall, Pembroke

Bilingual Care Coordinator, Temporary Full-Time, Intake: Labelle, Cornwall, Pembroke

Care Coordinator, Regular Full Time, St. Francis Memorial Hospital

Bilingual Care Coordinator, Regular Full-Time, Montfort Hospital

Client Care Coordinator Overnight (P/T)

Care Coordinator

After Hours-- Client Services Coordinator (Full time & Part time)

Patient Care Coordinator

Part-Time Client Care Coordinator

CRM Coordinator

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