Ottawa, On Senior carpenter Jobs – 1 Openings This Week

Senior Service Technician
Deslaurier Custom Cabinets —Ottawa, ON
- $24–$32 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
- Mileage reimbursement
- Dental care
Quick apply
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Senior Service Technician

Deslaurier Custom Cabinets -
Ottawa, ON

Quick apply

Job details

Full-time
$24–$32 an hour
4 days ago

Qualifications

Microsoft Excel
Microsoft Outlook
High school diploma or GED
Communication skills
Driving Licence
Woodworking
Time management

Full job description

Job Overview

The primary focus of this role is to complete service work and installation deficiencies while ensuring every project meets Deslaurier's quality standards. Working closely with our designers, production team, installers, and customers, this role is responsible for diagnosing issues, completing repairs, verifying installation quality, and ensuring projects are brought to a successful completion. This individual plays a key role in delivering an exceptional customer experience by resolving issues efficiently and professionally.

Duties

Pick up service parts and paper work at East Depot each morning and ensure parts are complete before leaving Depot
Attend appointments at specified locations and times as per daily schedule
Complete repairs to DCC quality standards and customer requirements
Report completion to service manager and if time permits, assist other field technicians
For any items completed on service reports, have the customer sign to acknowledge their acceptance of that particular service item or all items on the service report.
Paperwork for New/Incomplete Service Items
Complete all return service reports daily, utilizing catalogue codes and proper terminology.
All reports must be complete, accurate and signed off by the customer acknowledging the service to be completed.
Company Representation
Always represent the company in a courteous and professional manner.
Always operate company vehicles in a safe and professional manner.

Education

Grade 12

Specialized knowledge, Skills/Abilities and Experience

Working knowledge of cabinetry installation, counter tops, woodworking and finishing techniques
Possess excellent organizational and time management skills
Capable of working independently (minimal supervision) as well as part of a solid team
Strong communication/interpersonal skills and ability to manage difficult customer interactions with tact
Valid driver's license and clean driver’s abstract record
Proven problem solving ability and creative approach to solving service issues on site
Must be physically fit and able to lift up to 75 lbs
Good PC skills with working knowledge of Outlook, Excel and Word
Knowledge of Deslaurier products and services would be a strong asset
Must provide own equipment: table saw, chop saw, air nailer, compressor, wood working tools.
This position offers an opportunity to leverage your technical expertise in a dynamic environment dedicated to delivering top-tier service. We value professionalism, technical proficiency, and a commitment to excellence in every aspect of the role.

Benefits

Dental care
Employee assistance program
Extended health care
Paid time of

Pay: $24.00-$32.00 per hour

Benefits:

Company events
Dental care
Employee assistance program
Extended health care
Mileage reimbursement
On-site parking
Paid time off
Vision care

Work Location: In person

Quick apply

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Senior Service Technician

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