Ottawa On Assistant rooms operations manager Jobs – 31 Openings This Week

Assistant Rooms Operations Manager
Marriott International, Inc —Ottawa, ON
- $64,000–$76,000 a year
- Full-time
- Hotel
- High school diploma or GED
- Guest services
1d
Assistant Manager
Lone Star Texas Grill —Gloucester, ON
- From $58,000 a year
- Full-time
- Bilingual
- Bachelor's
- In-person
Quick apply
10d
Hospitality Manager
Escape Manor —Ottawa, ON
- From $20.50 an hour
- Full-time
- Hospitality
- Bar
- CPR Certification
Quick apply
8d
Hotel Sales Manager
TownePlace Suites by Marriott, Ottawa Barrhaven —Ottawa, ON
- $50,000–$65,000 a year
- Full-time
- Sales
- Hotel
- Business development
- Paid time off
Quick apply
Assistant Manager
Structube —Ottawa, ON
- Full-time
- Communication skills
- Dental care
- Vision care
Quick apply
Yard Assistant
The Universal Group —Ottawa, ON
- $21–$22 an hour
- Contract
- English
- Forklift
- Driving
- Wellness program
- Dental care
Quick apply
Nursing Administrative Assistant - Evenings
Cardinal Creek Residence —Orleans, ON
- $55,000 a year
- Weekends as needed
- Nursing
- Microsoft Office
- High school diploma or GED
- Employee assistance program
Quick apply
Assistant FOH Manager
Moxies —Ottawa, ON
- Full-time
- Serving
- In-person
- Leadership
- Dental care
- Paid time off
Quick apply
Investment Advisor Assistant
Ventum Financial Corp. —Ottawa, ON
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Accounting Manager
Solink —Ottawa, ON
- $87,149–$140,000 a year
- Full-time
- Remote
- Microsoft Excel
- Analysis skills
- Accounting
- Dental care
Associate Director of Care
Cardinal Creek Residence —Orleans, ON
- $75,000 a year
- Full-time
- Bilingual
- English
- Leadership
- Wellness program
- Employee assistance program
Quick apply
AE - Selling Team Leader (Assistant Manager)
American Eagle Outfitters —Ottawa, ON
- Full-time
- Sales
- Leadership
4d
Aerie - Selling Team Leader (Assistant Manager)
American Eagle Outfitters —Ottawa, ON
- Full-time
- Sales
- Leadership
Part-Time Assistant Manager - Level 1
BoxLunch & Hot Topic —Ottawa, ON
- $18.10–$20.85 an hour
- Part-time
- Sales
- High school diploma or GED
- Time management
Quick apply
IMG/ITP - International Medical Assistant
Appletree Medical Group —Ottawa, ON
- From $18.10 an hour
- Part-time
- Customer service
- English
- Administrative experience
- Dental care
- Vision care
Quick apply
International Medical Assistant - IMG & ITP
Appletree Medical Group —Nepean, ON
- From $18.10 an hour
- Weekends as needed
- Customer service
- English
- Administrative experience
- Dental care
- Vision care
Quick apply
Guest Experience Guide (Virtual Reality)
Sandbox VR —Ottawa, ON
- $17.60–$22.00 an hour
- Part-time
- Hospitality
- Customer service
- English
Quick apply
1d
Pharmacy Clerk
Rexall Pharmacy Group LTD —Orleans, ON
- Weekends as needed
- Heavy lifting
- Computer skills
- Communication skills
Quick apply
3d
Pedorthist (Independent Contractor)
LMC Healthcare —Ottawa, ON
- Part-time
- EMR systems
- Communication skills
Quick apply
Chiropodist (Independent Contractor)
LMC Healthcare —Ottawa, ON
- Contract
- EMR systems
- Communication skills
Quick apply

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assistant rooms operations manager jobs near ottawa on

Assistant Rooms Operations Manager

Marriott International, Inc -
Ottawa, ON

Apply Now

Job details

Full-time
$64,000–$76,000 a year
1 day ago

Qualifications

High school diploma or GED
Guest services
Business
Associate's degree

Full job description

Additional InformationLeadership experience preferred, flexible schedule, front office
Job Number26088808
Job CategoryRooms & Guest Services Operations
Location11 Colonel By Drive, Ottawa, ONT, Canada, K1N 9H4
ScheduleFull Time
Located Remotely?N
Position Type Management
Pay Range: $64,000-$76,000 annually
Bonus Eligible: Y

JOB SUMMARY

Entry level management position that focuses on supporting the day-to-day activities of Rooms Operations and supervision of related areas that include Housekeeping, Recreation. Laundry, Staff, AYS and Concierge/Guest Services. Position directs and works with employees to carry out guest arrival and departure procedures and to maintain the property’s cleanliness standards. Strives to ensure guest and employee satisfaction and achieve the operating budget.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.

CORE WORK ACTIVITIES

Supporting the Management of Rooms Operations Activities

Opens and closes Front Desk shifts / Housekeeping and ensuring completion of assigned shift checklist and other duties.

Runs and reviews critical information contained in room operations reports.

Understands the functions of the Recreation. Laundry, Housekeeping, Bell Staff, AYS, Front Desk and Concierge/Guest Services operations.

Temporarily supervises all areas of the Room Operations department in the absence of the Room Operations management.

Operates all department equipment as necessary and reporting malfunctions.

Ensures employees have the proper supplies and uniforms.

Understands night audit procedures and being able to comprehend and utilize reports as necessary.

Understands and complies with loss prevention policies and procedures.

Contributing Information to Support Managing to Budget

Supervises same day selling procedures to maximize room revenue and property occupancy.

Verifies accuracy of room rates to maximize revenue opportunities

Uses budgets, operating statements and payroll progress reports as needed to assist in the management of the Room Operations.

Participates in the management of departmental controllable expenses to achieve or exceed budgeted goals.

Understands the impact of Room Operations on the overall property financial goals and objectives.

Providing for and Managing the Guest Experience

Participates as needed in the investigation of employee and guest accidents.

Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and

Sets a positive example for guest relations.

Interacts with guests to obtain feedback on product quality and service levels; effectively responding to and handles guest problems and complaints seeking assistance from supervisor as necessary.

Assists in the review of comment cards and guest satisfaction results with employees.

Managing and Conducting Human Resources Activities

Provides support for operational functions as necessary.

Trains staff and monitoring adherence to all relevant policies and procedures.

Participates in department meetings and continually communicating a clear and consistent message regarding the Room Operations goals to produce desired results.

Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.

Helps to train employees in safety procedures and supervises their ability to execute departmental and property emergency procedures.

Observes service behaviors of employees and providing feedback to individuals; continuously striving to improve service performance.

Empowers employees to provide excellent customer service within guidelines.

Participates as needed in the interviewing and hiring of Room operations employee team members with the appropriate skills.

Uses all available on the job training tools for employees; supervising on-going training initiatives and conducting training when appropriate.

Communicates performance expectations employees in accordance with job descriptions for each position.

Participates in the employee performance appraisal process, giving feedback to Room Operations Managers on individual employee performance issues.

Coaches, counsels and encourages employees.

Participates in employee progressive disciplinary procedures as required.

Handles employee questions and concerns.

Participates in an ongoing employee recognition program.

Effectively schedules employees to business demands and tracks employee time and attendance.

Assists in performing the payroll function.

Oversees daily shift operations and ensures compliance with all policies, standards and procedures.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Notification to Applicants: The Westin Ottawa takes seriously its obligations under provincial human rights and accessibility legislation (such as the Accessibility for Ontarians with Disabilities Act, 2005, the Accessibility for Manitobans Act, and Nova Scotia Accessibility Act). We are happy to provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email [email protected] and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process. This posting is for an existing vacancy

At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.

Apply Now

Refine Your Search

assistant rooms operations manager jobs in ottawa on

Assistant Rooms Operations Manager

Assistant Manager

Hospitality Manager

Hotel Sales Manager

Assistant Manager

Yard Assistant

Nursing Administrative Assistant - Evenings

Assistant FOH Manager

Investment Advisor Assistant

Accounting Manager

Associate Director of Care

AE - Selling Team Leader (Assistant Manager)

Aerie - Selling Team Leader (Assistant Manager)

Part-Time Assistant Manager - Level 1

IMG/ITP - International Medical Assistant

International Medical Assistant - IMG & ITP

Guest Experience Guide (Virtual Reality)

Pharmacy Clerk

Pedorthist (Independent Contractor)

Chiropodist (Independent Contractor)

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