Ottawa On It desktop support Jobs – 14 Openings This Week

IT Desktop Support
Sky Systems Inc —Ottawa, ON
- $40–$45 an hour
- Part-time
- Customer service
- In-person
- Communication skills
Quick apply
3d
IT Specialist
O’Dell HVAC Group —Ottawa, ON
- $55,000–$65,000 a year
- Full-time
- Hybrid work
- Bilingual
- Computer Science
- English
- Profit sharing
- Paid time off
Quick apply
9d
Helpdesk Manager
BGBx —Ottawa, ON
- $105,000–$150,000 a year
- On call
- Remote
- Customer service
- Windows
- Microsoft Office
- Paid time off
- Life insurance
Quick apply
Desktop Support Engineer (Dispatch /Part-Time)
Axiom Technologies —Gatineau, QC
- Customer service
- Windows
- Communication skills
Workplace Support Analyst
Accenture —Ottawa, ON
- $22.86–$46.90 an hour
- Full-time
- Bilingual
- Customer service
- Engineering
2d
Site Infrastructure IT Support Specialist
DEW Engineering and Development —Ottawa, ON
- Customer service
- Maintenance
- Windows
IT Systems Coordinator
Paterson Group Inc. —Nepean, ON
- $55,000–$65,000 a year
- Immediate opening
- Microsoft Outlook
- Project management
- SharePoint
- Mileage reimbursement
- Disability insurance
Quick apply
3d
Deskside Services Administrator
Epiq Systems, Inc. —Ottawa, ON
- Full-time
- Maintenance
- Windows
- Microsoft Office
3d
Senior Analyst, Service Desk
Brookfield Renewable —Gatineau, QC
- On call
- Azure
- Microsoft Outlook
- Customer service
Quick apply
Field Technician Support
1Valet —Ottawa, ON
- $60,000–$80,000 a year
- Weekends as needed
- Bilingual
- Computer Science
- Engineering
- Paid time off
- Work from home
Quick apply

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IT Desktop Support
Sky Systems Inc —Ottawa, ON
Ability to explain networks and connection types and troubleshoot multiple connection types \\(Home or Corp). Basic understanding of networking and TCPIP.
$40–$45 an hour
Quick apply
3d
Infrastructure Engineer & Application Support Specialist (Multiple Roles Available)
Trillys Systems —Ottawa, ON
Create “Golden Paths” and reusable deployment templates for development teams. Participate in technical initiatives, project planning, and documentation updates…
$700–$1,050 a day
Quick apply

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Bilingual Technical Customer Support (French/English)
L Squared Digital Signage —North York, ON
Not required but preferred bachelor’s degree or education in engineering, computer science or another technical field. Technical support: 2 years (required).
From $60,000 a year
Quick apply
IT Support Technician/HelpDesk
Resyst Inc. —Toronto, ON
Have a valid Driver's license (G2 or G). Provide first-line technical support via help desk channels, assisting users with hardware, software, and network…
$38,500–$42,500 a year
Quick apply
9d

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IT Desktop Support

Sky Systems Inc
Ottawa, ON

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Job details

Part-time
$40–$45 an hour
3 days ago

Qualifications

Jira
ITIL Certification
Customer service
LAN
Network infrastructure
ServiceNow
Communication skills
CompTIA A+

Full job description

Job Title: Dispatch AV/IT Technician
Schedule: Variable, onsite based on dispatch needs

Role Overview
The L1 + AV Technician will provide onsite support for desktops, audio-visual systems, basic network/infra checks, and conference room operations. The technician will perform troubleshooting, coordinate with remote teams and vendors, and ensure smooth day-to-day operations across the site. This role includes dispatch support depending on location needs.

Responsibilities

Perform desktop and notebook troubleshooting, including warranty repair coordination and break-fix activities.
Manage and track loaner/spare devices using customer-provided systems.
Provide L1 AV support for meeting rooms, including device checks, resets, room readiness, and basic hardware troubleshooting.
Manage conference room accounts (add/remove users, password resets, ownership updates).
Assist with basic troubleshooting of corporate printers (toner replacement, waste cartridge changes).
Provide smart-hands assistance for onsite infrastructure and network checks (ports, cabling, patch panels, access points, power verification, device resets).
Coordinate with third-party vendors and procurement teams when required.
Support equipment replacement or reset during failures under guidance from central IT.
Ability to work at height when required (ladder/lift).
Maintain communication with onsite/offsite teams to report changes, issues, or updates.
Ensure proper coverage during leaves and follow site operational processes/SOPs.

Must-Haves

2–4 years of experience in IT and AV support.
Hands-on troubleshooting experience with desktops, laptops, and meeting room devices.
Basic understanding of network fundamentals (LAN ports, cabling, patching, device resets).
Familiarity with conferencing platforms (Microsoft Teams, Zoom, Webex).
Ability to perform physical tasks, including lifting equipment and working at height.
Strong communication, customer service, and documentation skills.
Ability to follow SOPs, ticketing processes, and escalation guidelines.

Good-to-Haves

Experience using ITSM tools (ServiceNow, Jira).
Exposure to AV control systems or room management systems.
Basic understanding of AV-over-IP or networked AV environments.
Experience working in enterprise or fast-paced onsite environments.
Entry-level certifications (CompTIA A+, ITIL Foundation, basic AV training).
Audio Visual Support
Basic understanding of networking and TCPIP
Basic understanding of fiber, copper, network infrastructure
Crestron Fusion
Hardware support
Experience working with technologies such as Extron, Crestron, Fusion, Managed Teams Room devices
Ability to explain networks and connection types and troubleshoot multiple connection types \(Home or Corp)
Ability to explain work with and differentiate between different connection types & troubleshoot connectivity
Skilled Communications "Specialist, " known for delivering clear and succinct messages without disclosing internal details.
Experience working in an enterprise environment with Crestron/Fusion at the server and application layer
Experience supporting Microsoft, Lenovo, Client, Dell & Apple Certified
CompTI certA A+
OEM Certifications

Role Expectations

Provide on call/dispatch support for your assigned region during business hours, as needed.
Acknowledge dispatched tickets within one (1) hour of the request being sent.
Any tickets received by client prior to 12:00pm Local Time will require Same Business Day Support
Any tickets received after 12:00pm Local Time will have a Next Business Day response time

#SKYSYS123

Pay: $40.00-$45.00 per hour

Application question(s):

How many years of IT experience do you have?
Do you have experience with AV?
This is a Dispatch role where when a ticket would be raised you would be informed prior 24 hours and ythe next day you have to go onsite to provide technical support. Are you ok with this working model?

Work Location: In person

Quick apply

Refine Your Search

it desktop support jobs in ottawa on

IT Desktop Support

IT Specialist

Helpdesk Manager

Desktop Support Engineer (Dispatch /Part-Time)

Workplace Support Analyst

Site Infrastructure IT Support Specialist

IT Systems Coordinator

Deskside Services Administrator

Senior Analyst, Service Desk

Field Technician Support

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