ottawa on ticket manager Jobs – 75 Openings This Week

Territory Manager
Just Lubes Ltd. (Jiffy Lube) —Ontario
- $75,000–$85,000 a year
- Weekends as needed
- Customer service
- Business development
- Presentation skills
- Store discount
- Mileage reimbursement
Quick apply
Lounge Service Agent ($18.62/h) YOW
Swissport International AG —Ottawa, ON
- $18.62 an hour
- Weekends as needed
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
6d
SharePoint Administrator & Developer - Permanent
LRO Staffing —Ottawa, ON
- $85,000–$100,000 a year
- JavaScript
- SharePoint
- HTML
1d
Operations Manager
JYSK Canada —Ottawa, ON
- $50,000–$55,000 a year
- Weekends as needed
- Customer service
- High school diploma or GED
- Retail management
- Dental care
- Employee assistance program
Quick apply
Marketing Manager, TD Place
Ottawa Sports & Entertainment Group —Ottawa, ON
- $62,200–$76,200 a year
- Weekends as needed
- Bilingual
- Marketing
- Writing skills
Quick apply
11d
Store Manager
JYSK Canada —Ottawa, ON
- $58,000–$65,000 a year
- Weekends as needed
- Customer service
- High school diploma or GED
- Retail management
- Dental care
- Employee assistance program
Quick apply
8d
Assistant Manager
JYSK Canada —Ottawa, ON
- $43,000–$48,000 a year
- Weekends as needed
- Customer service
- High school diploma or GED
- Retail management
- Dental care
- Employee assistance program
Quick apply
Hockey Operations Assistant
Ottawa Sports & Entertainment Group —Ottawa, ON
- $45,000 a year
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
7d
OFFICE ADMINISTRATOR (7 MONTH CONTRACT WITH A POSS. OF EXT.)
Crown Lift Trucks ULC —Ottawa, ON
- $60,000–$75,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Communication skills
- Disability insurance
- Dental care
Quick apply
Sales Manager
ThinkRF Corp —Ottawa, ON
- $80,000–$110,000 a year
- Spanish
- Sales
- Salesforce
Senior Director, Customer Operations
Scribd, Inc. —Ottawa, ON
- $160,000–$240,000 a year
- Full-time
- Business
- Leadership
- Disability insurance
- Dental care
Coordinator, Premium Suite Sales & Service
Ottawa Senators —Kanata, ON
- $42,400–$65,000 a year
- Weekends as needed
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
- Dental care
- Tuition reimbursement
Quick apply
5d
Parking Attendants - Ottawa Civic Hospital ( Part Time )
Impark —Ottawa, ON
- $17.60–$19.00 an hour
- Part-time
- Bilingual
- Customer service
- English
Quick apply
2h
Operations Manager
Tone Cluster - quite a queer choir —Ottawa, ON
- $26 an hour
- Part-time
- Hybrid work
- Bilingual
- Social media management
- English
- Flexible schedule
Quick apply
Parking Attendants - Ottawa Civic Hospital ( Full Time )
Impark —Ottawa, ON
- $17.60–$19.00 an hour
- Weekends as needed
- Bilingual
- Customer service
- English
Quick apply
2h
Customer Success Advocate I
Versaterm —Ottawa, ON
- Marketing
- Bachelor's
- Psychology
Quick apply
13d
Application Support Technician
Osler, Hoskin & Harcourt LLP —Ottawa, ON
- Weekends as needed
- Hybrid work
- Customer service
- Microsoft Office
- Computer networking
Ottawa Event Supervisor
Puppy Sphere —Ottawa, ON
- $20 an hour
- Part-time
- In-person
- Leadership
- Time management
Quick apply
13d
Receiving Part Time (NEPEAN)
The Home Depot Canada —Ottawa, ON
- $20.35–$22.10 an hour
- Part-time
- Heavy lifting
- Forklift
- High school diploma or GED
6d
Customer Service Representative (Finance) (Telework/Hybrid)
CBC/Radio-Canada —Ottawa, ON
- Full-time
- Remote
- Bilingual
- Oracle
- Customer service

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ticket manager jobs near ottawa on

Territory Manager

Just Lubes Ltd. (Jiffy Lube)
Ontario

Quick apply

Job details

Permanent | Full-time
$75,000–$85,000 a year

Qualifications

Customer service
Business development
Presentation skills
Territory management
Budgeting
Leadership
Time management

Full job description

Just Lubes Ltd. is looking for an experienced Territory Manager to join our growing team! The Territory Manager, under the direction of the District Manager will manage the daily operations of a multi-site network of Jiffy Lube locations.

In accordance with identified company goals, the Territory Manager will strive to obtain optimum efficiencies, consistency of operations, maximize profit and deliver overall operational excellence. To achieve these goals, the Territory Manager will have extensive experience automotive service and Franchise Management, be passionate about providing industry leading customer service and be a Health and Safety champion, ensuring all stores follow the required policies, procedures, and regulations.

The store locations are in the GTA, Eastern, Central and Northern Ontario, so the successful candidate will need reside within a reasonable drive to visit the stores on a regular basis.

Job Duties:

Ensure all stores follow proper health, safety, and environmental procedures in compliance with all municipal, provincial, and federal regulations.
Work with stores to ensure we provide exceptional customer service for every customer on every visit.
Work with franchise store owners to continuously improve on key company metrics including average ticket amount, labour rates and cost of good sold (COGS).
Accurately monitor and maintain inventories, the flow of merchandise, and weekly orders.
Train, coach and mentor store managers on policies, procedures, and proper business practices.
Assist with new employee training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
Conduct training presentations for technicians on product knowledge, store activities, and established policies and procedures.
Ensure all customer complaints are addressed and handled professionally and in a timely manner, leaving the customer with a positive resolution.
Ensure employees have clear goals and have the required training and tools to deliver.
Ensure that all staff adhere to all health and safety regulations and are equipped with and are using the proper personal protective equipment.
Evaluate employee performance and provide feedback and coaching. Determine areas needing improvement and provide additional training as needed.
Greet and assist customers in a manner that models exemplary conduct to other staff, including demonstrating add-on sales and describing technical information to customers to enhance sales competencies.
Handle employee complaints and incidents, including conflict resolution, accidents, health and safety concerns, work refusals, and investigations.
Participate in workplace inspections.
Conduct Store Visitation audits and Business reviews with store owners.
Develops and implements strategies for profitable expansion to new markets and supports implementation of acquisitions and strategic partnerships.
Identify & prospect for new Fleet Customers.
Ensure compliance and adherence of the Franchise Agreement.

Job Requirements:

Comfortable adapting to new technology.
Demonstrated ability to calculate figures, work with budgets and understand a company P&L.
Experience in Franchise Management is required.
Experience in the automotive service or related sector(s).
Keen understanding of operational excellence methodology.
Ability to delegate, set expectations, and monitor progress.
Ability to identify issues and implement creative and strategic solutions to overcome problems.
Ability to identify measures of performance and actions needed to improve or correct performance.
Ability to initiate and model positive change.
Ability to accept and provide constructive criticism.
Demonstrated ability to build and maintain lasting working relationships.
Demonstrated time management skills.
Effective leadership skills, with a strong focus on mentoring and motivation of employees.
Experience with coaching and employee development.
Experience leading and motivating teams and proven track record of exceptional customer service strongly preferred.
Experience in a supervisory or managerial role preferred.
Open availability and flexibility to work occasional nights, weekends, store openings and closings to meet the needs of the business.
Strong leadership skills.
Valid Ontario driver's license.

Work Conditions:

Attendance and participation in training.
Extended periods of standing, and other physically demanding conditions.
Flexible hours including occasional nights and weekends
High levels of stress and pressure.
Lifting, moving, or manipulating objects up to 50 lbs.
Occasional travel.

Job Types: Full-time, Permanent

Pay: $75,000.00-$85,000.00 per year

Benefits:

Company events
Dental care
Employee assistance program
Extended health care
Flexible schedule
Life insurance
Mileage reimbursement
Paid time off
Store discount
Vision care

Experience:

Franchise Management: 1 year (required)
Automotive Service: 1 year (preferred)

Work Location: On the road

Quick apply

Refine Your Search

ticket manager jobs in ottawa on

Territory Manager

Lounge Service Agent ($18.62/h) YOW

SharePoint Administrator & Developer - Permanent

Operations Manager

Marketing Manager, TD Place

Store Manager

Assistant Manager

Hockey Operations Assistant

OFFICE ADMINISTRATOR (7 MONTH CONTRACT WITH A POSS. OF EXT.)

Sales Manager

Senior Director, Customer Operations

Coordinator, Premium Suite Sales & Service

Parking Attendants - Ottawa Civic Hospital ( Part Time )

Operations Manager

Parking Attendants - Ottawa Civic Hospital ( Full Time )

Customer Success Advocate I

Application Support Technician

Ottawa Event Supervisor

Receiving Part Time (NEPEAN)

Customer Service Representative (Finance) (Telework/Hybrid)

I want to receive the latest job alerts for ticket manager in ottawa on

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