Reporting to the Manager, International Student Services and English Programs, the incumbent provides front line reception assistance and is the first point of contact for visitors to the International Department. The incumbent answers varying questions from international students pertaining to health insurance, general immigration questions, bursaries and scholarships, and housing. The incumbent assesses students¿ needs and then refers students to the appropriate resource such as: International Student Advisors, Counselling and Health Services, Student Clubs, the Library, and the Registrar¿s Office.
¿The incumbent works with the International Student Services team to assist with the planning and implementation of international student orientation, the arrival services program, international student receptions and cultural celebrations, immigration workshops and information sessions, field trips, and other identified programming within the department.
The incumbent coordinates logistics associated with international student employee hiring within the International department. The incumbent provides International Student employment Plan (ISEP) administrative support by tracking hiring details and appointment letters.
The incumbent coordinates the International Health Insurance Plan, including enrolling students, reconciling invoices, assisting with claim submission, and liaising with benefits plan office about complex student claims.
The incumbent supports the International Recruitment team in the applicant conversion process and in tracking the visa status of incoming students.
The incumbent provides administrative support in a fast paced, technology-based department.
This position has been designated as on-campus and is expected on-site 100% of the time.
For a complete job description, please refer to the document found here: Job Description
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Completion of a two (2) year diploma or equivalent in Business/Office Administration, Social Services, Community Development.
A minimum of two (2) years of work experience:
Demonstrated experience working with new Canadians and people from diverse cultures; possesses strong interpersonal skills related to cultural sensitivity and international communications; experience working with databases, word processing, spreadsheets, email, and electronic calendaring; experience working independently and in a team environment whereby organizing, prioritizing, problem solving and completing multiple tasks within specified timelines is required; experience dealing with sensitive and confidential information.
Fluency in a second language, ideally Hindi, Punjabi, Mandarin, Arabic, Farsi, Russian, German, Vietnamese, Tagalog, Spanish or Portuguese, is preferred.
We want to help our employees build a secure future for themselves and their loved ones. As an employee, you have access to a defined benefit pension through the CAAT Pension Plan that provides you with a predictable lifetime retirement income, survivor benefits, early retirement options without the stress of managing it yourself and making investment decisions. Explore a career choice with a pension at CAAT Pension Plan.
Please Note: Support Staff
Internal candidates will receive first consideration in accordance with our Support Staff Collective Agreement during the internal posting period of five (5) days.
Fleming College is committed to building diverse, equitable, inclusive, and accessible learning and working environments. Our mandate is to challenge societal inequities to achieve a cultural climate of inclusion, belonging and psychological safety. We are committed to being a welcoming place for all, where the needs of our diverse populations are met, and varying perspectives enrich our communities.
We welcome those who would contribute to the further diversification of our community including, but not limited to, women, racialized persons, Indigenous peoples, persons with disabilities, and persons of any sexual orientation or gender identity to apply.
The College provides support in its recruitment processes to all applicants who require accommodation due to a protected ground under the Ontario Human Rights Code, including those with disabilities. Candidates requiring accommodation during the recruitment process should inform our Human Resources staff what support(s) you may require to ensure your equal participation.
Further information regarding Fleming College¿s Accessibility Policy.
To obtain a copy of this document in another format please e-mail [email protected].
