Qualicum Beach, Bc Customer support & client services occupations Jobs – 13 Openings This Week

Bilingual (EN/FR) Customer Care Furniture Specialist (Remote)
Staples —Canada
- $42,500–$53,100 a year
- Full-time
- Remote
- Microsoft Powerpoint
- Bilingual
- Microsoft Word
- Dental care
Bilingual Spécialiste Service à la Clientèle Ameublement
Staples —Canada
- $42,500–$53,100 a year
- Full-time
- Bilingual
- AutoCAD
- Sales
- Store discount
- Dental care

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Operations Manager
TP Canada —Toronto, ON
This role owns client delivery, operational excellence, people leadership, and financial outcomes, ensuring service levels are met while driving continuous…
$52,000 a year
Operations Supervisor
TP Canada —Toronto, ON
Assists new and existing team members by preparing development plans and tracking progress against them. Conducts weekly quality audits and develops action…
$47,000 a year

I want to receive the latest job alerts for customer support & client services occupations in qualicum beach, bc

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer support & client services occupations jobs near qualicum beach, bc

Library Service jobs in Winnipeg, MB

Td Bank Customer Service jobs in Toronto, ON

Bottle Service jobs in Montréal, QC

Communications Specialist jobs in London, ON

Customer Care Specialist jobs in Winnipeg, MB

Quality Improvement Decision Support Specialist jobs in Ontario

Animal Care jobs in Guelph, ON

Customer Care Specialist jobs in Toronto, ON

Child Care Director jobs in Edmonton, AB

Customer Care Specialist jobs in Montréal, QC

Customer Care Specialist jobs in Halifax, NS

Bilingual (EN/FR) Customer Care Furniture Specialist (Remote)

Staples -
Canada

Apply Now

Job details

Full-time
$42,500–$53,100 a year

Qualifications

Microsoft Powerpoint
Bilingual
Microsoft Word
French
Microsoft Excel
Marketing
Customer service
English
Bachelor's
College diploma

Full job description

Some of what you will do:

Effectively manages customer inquiries and orders for contract furniture, receives and enters orders, identifies and Resolving problems to meet the needs of our customers in a courteous and professional manner. Proactively provides a consistent, reliable customer service experience and promotes the retention of the customer base. If an inquiry cannot be resolved at point of contact, tracks the inquiry to completion through the appropriate departments and systems. Work is performed under the direction of department supervisor/manager.

Specifically, you will:

Effectively manage customer interactions by addressing customer needs through evaluating inquiries, providing appropriate assistance, accurately processing orders, and following through to ensure customer needs are met in a complete, timely and effective manner.
Manage purchase orders, vendor acknowledgments and merchandise returns for customers.
Verify product costs, order margins and chargeable service fees are accurate and escalate for managers approval if outside of guidelines.
Identify and close opportunities through understanding of furniture vendor catalogues and product lines, use of discount structures and pricing guidelines.
Manage and resolve customer concerns or problems and follows up with customers to assure appropriate action is taken and issues are resolved to the customer’s satisfaction, within a reasonable time frame.
Participates in ongoing process training, vendor training and furniture business updates.

Some of what you need:

Minimum 2 years previous customer service experience and office furniture industry knowledge
Bilingualism In English & French is required.
Knowledge of commonly used concepts, practices and procedures in the furniture industry
Experienced and proficient in MS Word, MS Excel, with working knowledge and skill in MS PowerPoint.
A university degree and / college diploma with emphasis on communication, marketing and/or project management.
Detail oriented and able to work independently with little supervision, as well as working effectively in a team environment.
Excellent organization skills with the ability to prioritize and manage multi-tasks.
Able to work in a fast paced, high-demand environment.

Some of what you will get:

Associate discount

Health and Dental benefits

RRSP/DPSP

Performance bonuses

Learning & Development programs

And more...

#MakeAnImpact

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

Apply Now

Refine Your Search

customer support & client services occupations jobs in qualicum beach, bc

Bilingual (EN/FR) Customer Care Furniture Specialist (Remote)

Bilingual Spécialiste Service à la Clientèle Ameublement

Explore jobs in cities nearby

I want to receive the latest job alerts for customer support & client services occupations in qualicum beach, bc

Explore jobs in more locations

Job seeker tools

Employer Tools

Browse

Stay Connected