Redcliff, Ab Customer support & client services occupations Jobs – 42 Openings This Week

CSR/Warehouse Associate
Swagelok Medicine Hat a division of Southern Alberta Fluid System Technologies Inc. —Redcliff, AB
- $49,000–$51,000 a year
- 8 hour shift
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
4d
Work From Home Inbound Contact Centre Agent
MCI Careers —Alberta
- $15 an hour
- Full-time
- Remote
- Sales
- Customer service
- High school diploma or GED
- Designated paid holidays
- Work from home
Customer Experience Strategist - Automotive Auction
EBlock Inc. —Canada
- $90,000–$110,000 a year
- Full-time
- Remote
- Sales
- Mileage reimbursement
- Dental care
Bilingual (EN/FR) Customer Care Furniture Specialist (Remote)
Staples —Canada
- $42,500–$53,100 a year
- Full-time
- Remote
- Microsoft Powerpoint
- Bilingual
- Microsoft Word
- Dental care
Bilingual Spécialiste Service à la Clientèle Ameublement
Staples —Canada
- $42,500–$53,100 a year
- Full-time
- Bilingual
- AutoCAD
- Sales
- Store discount
- Dental care

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CSR/Warehouse Associate

Swagelok Medicine Hat a division of Southern Alberta Fluid System Technologies Inc.
Redcliff, AB

Quick apply

Job details

Permanent | Full-time
$49,000–$51,000 a year
4 days ago

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
SAP
No experience needed
Forklift
Microsoft Office
High school diploma or GED
Presentation skills
Data entry
Warehouse experience
Communication skills
Mechanical knowledge

Full job description

Customer Service Representative / Warehouse Associate
Swagelok Medicine Hat

Swagelok Medicine Hat is a division of Southern Alberta Fluid System Technologies Inc. that provides Swagelok services, products and components for Oil and Gas, Power, Pulp and Paper and many other industries.

Swagelok Medicine Hat is seeking an energetic, flexible team player who will perform hybrid role CSR/Warehouse ready to help industrial customers, solve their fluid system needs. An ideal candidate will be dedicated to outstanding customer service. Our business structure is organized to respond swiftly to the fast-changing needs of our customers and their industries. Our team focuses on developing cost-effective solutions for our customers and to set the standard for all suppliers in our industry.

The successful candidate will work in person at our Swagelok Medicine Hat location and report directly to the Customer Service Manager. This is a hybrid role that splits time between front-facing customer service duties and hands-on warehouse operations. The ideal candidate is comfortable moving between a phone/computer and the warehouse floor and can prioritize effectively when both areas need attention.

Job Functions:

Customer Service

Providing excellent customer service in person, by phone, or electronically regarding product availability, pricing, and shipping options
Processing customer orders and entering them into the company software system, including warehouse support as needed
Providing quotes to customers and following up promptly with price and delivery feedback
Maintaining communication with the Swagelok Medicine Hat team regarding customer queries that cannot be answered immediately
Staying up to date with local business news and relaying relevant information to Swagelok Medicine Hat and the Sales Team
Ensuring compliance with customer requirements during order and quote entry
Communicating with customers in a professional and courteous manner

Warehouse Operations

Shipping, receiving, and recording the movement of parts, supplies, materials, equipment, and stock to and from the branch
Receiving daily shipments and verifying packing slips to ensure all parts are received; posting completed shipments
Coordinating the allocation of parts to assigned customer purchase orders from received products and inventory stock
Running order sets and generating pick lists via the SAP Business One system
Picking parts to match orders, using shipment priorities and courier logistical deadlines
Scheduling couriers and completing applicable waybills; updating and replenishing waybills as needed
Becoming familiar with customer service requirements
Restocking shelves with daily shipments and maintaining the customer pick-up logbook
Maintaining inventory by keeping shelves tidy and organized; restocking from bulk storage locations
Maintaining shipping label files and logging new accounts with online couriers
Calling pick-up customers when orders are ready
Keeping the warehouse clean, tidy, and organized, with bulk shipments stored in accessible locations
Processing credit card transactions
Performing other duties as required by management

Skills/Requirements

Education:

High School Diploma (minimum)

Experience:

No warehouse experience required
Customer service experience is an asset
Mechanical or fluid system knowledge is a plus

Specific Skills:

Able to lift to 75 lbs. without the use of aids
Walking ability up to 10,000 steps per day
Proficient in Microsoft Office Suite (Excel, Word & Outlook)
SAP Business One software experience preferred
Strong data entry skills

Essential Skills:

Strong phone contact handling skills and active listening
Customer orientation with the ability to adapt to different personality types
Excellent communication, interpersonal, and presentation skills
Ability to multi-task, prioritize, and manage time effectively
Self-motivated with the ability to work independently and switch between roles as needed

Equipment and Tools Used:

Forklift, computer, handheld scanner, printers, bandsaw

Schedule:

8-hour shift, indoor
Monday to Friday

Job Types: Full-time, Permanent

Thank you to all applicants for your interest in this position. We appreciate the time and effort you put into applying. Only candidates selected for an interview will be contacted.

Pay: $49,000.00-$51,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

customer support & client services occupations jobs in redcliff, ab

CSR/Warehouse Associate

Work From Home Inbound Contact Centre Agent

Customer Experience Strategist - Automotive Auction

Bilingual (EN/FR) Customer Care Furniture Specialist (Remote)

Bilingual Spécialiste Service à la Clientèle Ameublement

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