Remote Full time customer support strategy manager Jobs – 495 Openings This Week

Senior Project Manager / Projects Division Lead
Valley Pacific Mechanical Contracting Ltd. —Maple Ridge, BC
- From $140,000 a year
- Full-time
- Customer service
- Business development
- Team management
- Dental care
- Paid time off
Quick apply
6d
Senior Manager, Customer Resiliency Strategy and Analytics
Capital One - CA —Toronto, ON
- Full-time
- Hybrid work
- Analysis skills
- Bachelor's
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Regional Operations Manager
P3 Veterinary Partners —British Columbia
- Full-time
- Marketing
- Customer service
- Master's degree
- Wellness program
- Mileage reimbursement
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12d
Bilingual Product Solution Manager (French & English)
PandaPay —Remote
- $70,000–$95,000 a year
- Full-time
- Remote
- Sales
- ERP systems
- English
Quick apply
Lean Excellence Manager
Chudleigh's Bakery —Milton, ON
- $90,000–$100,000 a year
- Full-time
- Remote
- Analysis skills
- Bakery
- Bachelor's
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- Employee assistance program
Quick apply
Sr. NetSuite Solutions Architect
Elim Solutions —Markham, ON
- $160,000–$200,000 a year
- Full-time
- Hybrid work
- Computer Science
- Analysis skills
- Bachelor's
- Wellness program
- Dental care
Quick apply
Lean Excellence Manager
Chudleigh's Bakery —Milton, ON
- $90,000–$100,000 a year
- Full-time
- Remote
- Analysis skills
- Bakery
- Bachelor's
- Dental care
- Employee assistance program
Quick apply
Strategic Pricing Manager
Source Atlantic Limited —Greater Sudbury, ON
- $95,000–$120,000 a year
- Full-time
- Finance
- Analysis skills
- Bachelor's
- Designated paid holidays
- Disability insurance
Strategic Pricing Manager
Source Atlantic Limited —Edmonton, AB
- $95,000–$120,000 a year
- Full-time
- Finance
- Analysis skills
- Bachelor's
- Designated paid holidays
- Disability insurance
Director, Business Strategy
Capital One - CA —Toronto, ON
- Full-time
- Remote
- Bachelor's
- Team management
- No university degree
Marketing Manager, Rewards
CAA North & East Ontario —Ottawa, ON
- $80,000–$90,000 a year
- Full-time
- Hybrid work
- Marketing
- Analysis skills
- Mentoring
- Store discount
- Disability insurance
Quick apply
8d
Manager, Strategy Analyst
Capital One - CA —Toronto, ON
- Full-time
- Remote
- Computer science
- Marketing
- Engineering
3h
Account Executive - Sales - Broker - Logistics
Slingshot Transportation, Inc —Calgary, AB
- $70,000–$90,000 a year
- Weekends as needed
- Microsoft Word
- Sales
- Customer service
- Wellness program
- Disability insurance
Quick apply
Account Executive - Sales - Broker - Logistics
Slingshot Transportation, Inc —Milton, ON
- $70,000–$90,000 a year
- Weekends as needed
- Microsoft Word
- Sales
- Customer service
- Wellness program
- Disability insurance
Quick apply
Client Growth Manager
SafeStart —Belleville, ON
- $30–$35 an hour
- Full-time
- Hybrid work
- CRM software
- Computer literacy
- Microsoft Office
- Profit sharing
- Disability insurance
Quick apply
10d
Senior Manager, Marketing & Customer Engagement
BC Hydro —Vancouver, BC
- $158,900–$200,900 a year
- Full-time
- Hybrid work
- Marketing
- Research
- Master's degree
8d
Business Development Representative
Dayus Register & Grille —Windsor, ON
- $65,000–$70,000 a year
- Full-time
- Microsoft Excel
- Heavy lifting
- Sales
- Mileage reimbursement
- Dental care
Quick apply
Business Development Manager
Lanner Electronics —Mississauga, ON
- From $60,000 a year
- Full-time
- Hybrid work
- CRM software
- Business development
- Presentation skills
- Paid time off
- Work from home
Quick apply
13d
Business Development Manager
GRETA YWG —Winnipeg, MB
- $45,000–$55,000 a year
- Weekends as needed
- Hybrid work
- CRM software
- Hospitality
- Customer service
- Store discount
- Paid time off
Quick apply
Account Recruitment Partner (Full-Cycle Recruitment, Account Management & Business Development)
Fluid Workforce Solutions —Greater Toronto Area, ON
- $45,000–$50,000 a year
- Full-time
- Hybrid work
- CRM software
- Hospitality
- Customer service
- Dental care
- Paid time off
Quick apply
3d

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full time customer support strategy manager jobs near remote

Senior Project Manager / Projects Division Lead

Valley Pacific Mechanical Contracting Ltd.
Maple Ridge, BC

Quick apply

Job details

Permanent | Full-time
From $140,000 a year
6 days ago

Qualifications

Cost management
Pricing
Customer relationship building
Operations management
Finance
Supplier management experience
Customer service
Project planning
Coaching
HVAC/R
Quality improvement leadership
Schedule management
Business development
Team management
Decision making
Construction budget and schedule tracking
Mentoring
Forecasting
Customer service orientation
Project implementation
Project management experience within construction and engineering industry
Budgeting
Training & development
Business
Construction change order management
Leadership
Project management experience
Project risk management
Dispatch experience
Communication skills
Team coordination
Negotiation
Business process improvement
Construction estimating

Full job description

Senior Project Manager / Projects Division Lead

Valley Pacific Mechanical Contracting Ltd. | Lower Mainland, BC
Full-Time | Permanent | Remote / Work from Home

Valley Pacific Mechanical is growing — and we're looking for an experienced Senior Project Manager / Projects Division Lead who wants more than just another project management position.

This is an opportunity to help build and lead our Projects Division, mentor the next generation of project managers, improve the systems that drive our business, and play a key role in our continued growth.

If you're an experienced HVAC/mechanical professional who knows how to manage projects, lead people, solve problems, and build strong customer relationships, we want to hear from you.

About Us

Valley Pacific Mechanical Contracting Ltd. is a fast-growing, Indigenous-owned mechanical contractor specializing in:

HVAC/R
Plumbing
Sheet metal
Gas fitting

We deliver high-profile projects throughout the Lower Mainland, including luxury residential projects, commercial retrofits, and energy upgrades within Indigenous communities.

We're at an exciting stage of growth, and we're looking for someone who wants to be part of building something — not simply maintaining the status quo.

The Role

As Senior Project Manager / Project Division Lead, you'll be a key leader within the company, responsible for the day-to-day performance of our projects while helping develop the people, processes, and systems behind them.

You'll work closely with the Executive Leadership Team and take an active role in:

Overseeing project delivery from start to finish.
Mentoring and developing Junior Project Managers.
Supporting estimating, bidding, and procurement.
Improving project management systems and processes.
Managing project schedules, budgets, scope, and profitability.
Supporting field teams and resolving day-to-day challenges.
Building accountability and operational excellence across the Projects Division.
Helping develop our commercial project pipeline.
Identifying opportunities for business and department growth.
Building relationships with customers, contractors, suppliers, and Indigenous communities.

This position is ideal for someone who is ready to step into a leadership role and have a meaningful influence on how a growing company operates.

What You'll Be Responsible For

Project Leadership

Oversee multiple projects and ensure they are delivered safely, professionally, on schedule, and within budget.
Manage project timelines, budgets, scope, change orders, procurement, and profitability.
Coordinate customers, contractors, consultants, suppliers, and field teams.
Identify and resolve project risks and issues proactively.
Maintain strong communication throughout the project lifecycle.

Leadership & Mentorship

Lead, coach, and mentor Junior Project Managers.
Provide guidance on project planning, customer management, scheduling, documentation, and financial performance.
Help establish training and development programs for project staff.
Build a culture of accountability, teamwork, professionalism, and continuous improvement.

Estimating & Procurement

Support estimating with project reviews, scope development, pricing, and bid strategy.
Help develop a professional estimating department with effective systems and workflows.
Assist with procurement, supplier relationships, subcontractor coordination, and material planning.
Improve consistency and quality throughout the estimating and procurement process.

Financial & Operational Management

Work with leadership and finance to improve job costing and project profitability.
Monitor project performance and provide accurate forecasting and reporting.
Develop scalable project management systems, processes, and standards.
Strengthen communication between estimating, project management, field operations, and finance.

Business & Indigenous Community Growth

Help develop and maintain a strong commercial project pipeline.
Support leadership in evaluating new project opportunities and markets.
Help expand our Indigenous Community Retrofit Program.
Develop and strengthen relationships within Indigenous communities across BC and Western Canada.
Contribute to the long-term growth and strategic direction of the company.

What We're Looking For

We're looking for someone who brings experience, leadership, accountability, and initiative.

You should have:

5+ years of experience in HVAC/mechanical contracting.
Proven project management experience.
Strong understanding of HVAC and mechanical systems and construction processes.
Experience managing schedules, budgets, customers, stakeholders, and project risk.
Experience with field technician dispatching or scheduling is strongly preferred.
Strong understanding of project profitability and commercial decision-making.
Excellent communication and customer-service skills.
Confidence handling negotiations, conflict, and difficult conversations.
Strong organizational and problem-solving abilities.
The ability to manage competing priorities in a fast-paced environment.
A proactive, accountable approach with the ability to work independently.
Leadership and mentoring skills.
A reliable vehicle and the ability to travel to project sites when required.

Why Valley Pacific Mechanical?

This isn't just a job. It's an opportunity to make an impact.

We're growing quickly, which means the right person will have the opportunity to influence how we work, how our teams develop, and where the company goes next.

You'll have the opportunity to:

Lead a growing Projects Division.

Mentor and develop future project leaders.
Build systems and processes that make a real difference.
Influence company strategy and operations.
Grow our commercial project portfolio.
Develop meaningful Indigenous community partnerships.
Take on greater responsibility as the company grows.
Grow your own career alongside the organization.

If you're looking for a role where your experience and leadership will genuinely matter, we'd like to meet you.

Position Details

Position: Senior Project Manager / Projects Division Lead
Employment: Full-Time, Permanent
Schedule: Monday–Friday, 8:30 AM–5:00 PM
Work Arrangement: Remote / Work from Home
Location: Lower Mainland, BC
Travel: Project-site visits as required
Vehicle: Reliable vehicle required
Compensation: DOE (Depending on Experience)

Benefits

Company vehicle
Company phone
Company laptop
Dental care
Extended health care
Paid time off / vacation pay
Company events

How to Apply

Please submit your:

Resume
Cover Letter

Candidates will be required to provide consent to previous-employer reference checks and complete a criminal record check prior to hiring.

Valley Pacific Mechanical Contracting Ltd. is proud to be an Indigenous-owned company committed to building strong teams, strong communities, and long-term opportunities.

Pay: From $140,000.00 per year

Benefits:

Casual dress
Company events
Dental care
Extended health care
Paid time off
Work from home

Application question(s):

Do you have 5+ years of experience in HVAC/mechanical contracting with a strong understanding of HVAC and mechanical systems and construction processes?

Work Location: In person

Quick apply

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