Remote Technical manager Jobs – 1258 Openings This Week

Helpdesk Manager
BGBx —Windsor, ON
- $105,000–$150,000 a year
- On call
- Remote
- Customer service
- Windows
- Microsoft Office
- Paid time off
- Life insurance
Quick apply
Senior Technical Program Manager
Scribd, Inc. —Vancouver, BC
- $124,500–$194,000 a year
- Full-time
- Remote
- Analysis skills
- AI
- Business
- Disability insurance
- Dental care
Technical Lead Manager
Point Digital Finance, Inc. Canada —Remote
- $188,080–$207,878 a year
- Remote
- Computer Science
- Engineering
- Master's degree
Quick apply
Data Science Manager - AI Trainer
DataAnnotation —Quebec City, QC
- $50.00–$140.56 an hour
- Contract
- Remote
- Bilingual
- Doctoral degree
- Computer Science
- Flexible schedule
Quick apply
4d
Sales Trainer I - AI Platform
TP Canada —Toronto, ON
- $51,000 a year
- Full-time
- Sales
- Public speaking
- English
- Dental care
- Tuition reimbursement
Data Science Manager - AI Trainer
DataAnnotation —West Vancouver, BC
- $50.00–$140.56 an hour
- Contract
- Remote
- Bilingual
- Doctoral degree
- Computer Science
- Flexible schedule
Quick apply
4d
Data Science Manager - AI Trainer
DataAnnotation —Dorval, QC
- $50.00–$140.56 an hour
- Contract
- Remote
- Bilingual
- Doctoral degree
- Computer Science
- Flexible schedule
Quick apply
4d
System Development Manager & Technology Leader
Advantage Parts Solutions —Burnaby, BC
- $140,000–$160,000 a year
- Full-time
- Hybrid work
- Azure
- DevOps
- Bachelor's
- Disability insurance
- Paid time off
Quick apply
8d
Technical Account Manager - United States (Remote)
Signalchem Biotech Inc. —Toronto, ON
- From $70,000 a year
- Full-time
- Remote
- Doctoral degree
- Master's degree
- Project management
Quick apply
4d
Technical Account Manager - United States (Remote)
Signalchem Biotech Inc. —Toronto, ON
- From $70,000 a year
- Full-time
- Remote
- Doctoral degree
- Master's degree
- Project management
Quick apply
4d
Data Science Manager - AI Trainer
DataAnnotation —St. Catharines, ON
- $50.00–$140.56 an hour
- Contract
- Remote
- Bilingual
- Doctoral degree
- Computer Science
- Flexible schedule
Quick apply
4d
BMC Helix Specialist
Buchanan Technologies —Remote
- $65–$75 an hour
- Contract
- Remote
- Presentation skills
- No university degree
- Training & development
Quick apply
Technicien Roadtech/Roadtech Technician
PandaPay —Montréal, QC
- $60,000 a year
- 8 hour shift
- Bilingual
- Software troubleshooting
- Sales
- Mileage reimbursement
- Commuter benefits
Quick apply
Broker Experience Trainer/Auditor
Peace Hills Insurance —Edmonton, AB
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Wellness program
- Tuition reimbursement
Quick apply
10d
Business Development Manager - Utility T&D
StressCrete Group —Burlington, ON
- $80,000–$90,000 a year
- Sales
- Salesforce
- Microsoft Office
- Dental care
- Paid time off
Quick apply
Tendering/Contracts Clerical Assistant
S. Burnett & Associates Limited —Orangeville, ON
- $60,000–$70,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Disability insurance
- Dental care
Quick apply
Global Product Manager Agricultural Technology Field
Caroline Lachance Consultante —Toronto, ON
- $130,000–$160,000 a year
- Full-time
- Remote
- English
- Product management
- Travel
- Mileage reimbursement
- Work from home
Quick apply
14d
Product Manager (CAD, SOLIDWORKS Plugins, PDM Plugins)
BLUE BYTE SYSTEMS INC. —Vancouver, BC
- $50,000–$75,000 a year
- Full-time
- Software troubleshooting
- English
- Presentation skills
- Profit sharing
- Dental care
Quick apply
1d
Manager, Information Technology
Nova Scotia Pension Services Corporation —Halifax, NS
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Computer Science
- Disability insurance
- Dental care
Quick apply
3d
Sr. Development Manager/Responsable senior du développement
FirstLight Energy —Montréal, QC
- $140,000–$160,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Bilingual
- Microsoft Word
- Wellness program
- Designated paid holidays
Quick apply

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technical manager jobs near remote

Helpdesk Manager

BGBx
Windsor, ON

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Job details

$105,000–$150,000 a year

Qualifications

TCP
Operating systems
Customer service
iOS
Windows
Microsoft Office
Analysis skills
ITIL
Remote access software
IT support
MacOS
TCP/IP
Communication skills
Help desk
VPN

Full job description

About Us

At BGBx, we're driven by a simple idea: breakthrough thinking creates breakthrough impact. As an independent commercial solutions partner to pharmaceutical and life science companies, we bring together strategists, scientists, communicators, creatives, technologists, and data experts to tackle some of healthcare's most important challenges.

Our teams work across consulting and communications to help clients shape strategy, launch innovations, engage stakeholders, and drive meaningful results throughout the product lifecycle. The work is complex, fast-moving, and deeply connected to improving lives, creating opportunities for curious minds to make a real difference every day.

If you're energized by collaboration, inspired by innovation, and motivated by work that matters, you'll find a place to grow, contribute, and make a meaningful impact at BGBx.

Helpdesk Manager

Position Overview

The Helpdesk Manager is responsible for leading the day-to-day operations of the IT Helpdesk, ensuring timely and effective support for all end-user technology needs.

The Helpdesk Manager will drive service excellence, manage workflows and SLAs, and continuously improve support processes. This individual will collaborate closely with infrastructure and engineering teams to resolve complex issues, enhance system performance, and ensure alignment with broader IT strategy. Additionally, this role plays a key part in onboarding, asset management, and maintaining a seamless technology experience for employees in a fast-paced environment.

Role Requirements:

Oversee intake, triage, prioritization, and resolution of IT support tickets, ensuring SLAs are consistently met
Act as an escalation point for complex or high-priority technical issues, coordinating with internal teams and external vendors as needed
Install, configure, and maintain end-user hardware and software, including desktops/laptops (PC & Mac), mobile devices, telephones, and peripherals
Troubleshoot Level 1 & 2 issues across hardware, software, networking, and SaaS applications
Support onboarding and offboarding processes, including device setup, system access, and employee moves
Manage user accounts, permissions, and security groups in alignment with company policies
Partner with infrastructure, network, and systems teams to resolve advanced technical issues and improve system reliability
Monitor helpdesk performance metrics (ticket volume, resolution time, customer satisfaction) and report on trends and improvements
Develop, maintain, and enhance knowledge base documentation to improve first-touch resolution and enable self-service
Establish and refine standard operating procedures (SOPs) to streamline helpdesk operations
Perform system updates, patch management, and desktop imaging to ensure security and optimal performance
Train and support end-users on hardware, software, and best practices
Ensure adherence to company security policies and relevant regulatory requirements
Participate in on-call rotation and provide support outside standard hours as needed

Preferred Qualifications:

3-5 years of experience in IT support or helpdesk roles, with at least 1-2 years in a leadership capacity
Experience managing or mentoring IT support teams in a corporate environment
Strong knowledge of operating systems (Windows, macOS), mobile platforms (iOS, Android), and common hardware
Experience with Office 365 and other cloud-based SaaS applications
Familiarity with helpdesk ticketing systems and IT service management tools
Understanding of networking fundamentals, including TCP/IP, Wi-Fi, VPN, and remote access tools (RDP)
Experience with device provisioning and configuration and endpoint management
Exposure to audio/visual and basic network infrastructure is a plus
Familiarity with ITIL or similar frameworks is a plus
Strong troubleshooting, problem-solving, and analytical skills
Excellent communication and interpersonal skills with a strong customer service orientation
Ability to prioritize and manage multiple tasks in a fast-paced environment

Salary Range: $105,000 - $150,000 CAD

The salary range provided represents what a potential hire may expect to earn in this role at BGBx. Actual salary decisions will be influenced by several factors that we use to determine overall fit, including experience (both direct and indirect), education, training, demonstrated qualifications, and organizational need. Salary is only one component of the total rewards package offered at BGBx.

What We Offer

At BGBx, we invest in our people because exceptional talent drives exceptional work. We provide a competitive rewards package designed to support your health, well-being, professional growth, and life outside of work.

Our benefits package typically includes health care insurance, retirement plans, generous paid time off and holidays, wellness benefits, life insurance, learning and development opportunities, and other resources that support our employees throughout their careers. Additional benefits may be available based on your location. Beyond benefits, you'll find a culture built on collaboration, innovation, inclusion, and the opportunity to make a meaningful impact on healthcare and the people it serves.

BGBx is an equal opportunity employer. All applicants will be considered without regard to race, color, religion, sex, age, national origin, citizenship status, sexual orientation, disability, veteran status or any category or class of person protected by law.

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Refine Your Search

technical manager jobs in remote

Helpdesk Manager

Senior Technical Program Manager

Technical Lead Manager

Data Science Manager - AI Trainer

Sales Trainer I - AI Platform

Data Science Manager - AI Trainer

Data Science Manager - AI Trainer

System Development Manager & Technology Leader

Technical Account Manager - United States (Remote)

Technical Account Manager - United States (Remote)

Data Science Manager - AI Trainer

BMC Helix Specialist

Technicien Roadtech/Roadtech Technician

Broker Experience Trainer/Auditor

Business Development Manager - Utility T&D

Tendering/Contracts Clerical Assistant

Global Product Manager Agricultural Technology Field

Product Manager (CAD, SOLIDWORKS Plugins, PDM Plugins)

Manager, Information Technology

Sr. Development Manager/Responsable senior du développement

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